Cancellation service N°1 in Cyprus
Contract number:
To the attention of:
Cancellation Department – Cvtools Pro
Kukario Limited
Kukario
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Cvtools Pro service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
18/01/2026
Cancellation Cvtools Pro: Easy Method
What is Cvtools Pro
Cvtools Pro is a web-based subscription service that provides tools and templates for creating ATS-friendly CVs, cover letters and exports in multiple formats. It offers tiered access including time-limited trials, monthly and annual plans, and features such as AI suggestions, premium templates and priority support.
How to cancel Cvtools Pro
- Via the website (logged out or logged in): Go to cvtoolspro.com and either log in and open Account settings or use the homepage “Cancel Subscription” / Contact Us flow. Select Payments, enter your registered email to locate the account, click the cancel subscription button, then confirm via the link sent to your email. See the official cancellation guide: help.cvtoolspro.com.
- Via a dedicated cancel form without logging in: From the homepage use the “Cancel Subscription” form, submit your registered email and follow the confirmation link in the email. (Guide summary: thehumancapitalhub.com.)
- Via account settings: If signed in, open Account settings or Downgrade Account, click Cancel and confirm through the confirmation email.
- Support-assisted cancellation: Request cancellation through Cvtools Pro customer support (online form or phone). Be aware that support-assisted cancellations typically end access immediately and the provider’s policy may deny refunds for remaining time. (Reference: thehumancapitalhub.com.)
- App Store & Google Play purchases: If you signed up through Apple or Google, you must cancel via the respective store’s subscription management - uninstalling the app does not stop billing. (Store policy note: sites.google.com.)
What happens when you cancel
When you cancel a Cvtools Pro subscription through cvtoolspro.com or support, access to premium features is typically ended immediately. Automatic renewal for the subscription will be stopped so you are not billed again at the next renewal date. The service may retain your account data according to its data retention and privacy policies; check your account settings and the site’s privacy policy for details on account deletion or data export.
Will I get a refund?
Refunds from Cvtools Pro are limited to the provider’s stated refund windows: a 14-day refund policy for eligible monthly purchases and a 30-day refund policy for eligible annual purchases. Outside those specified windows refunds are generally not available. If your purchase was made through the Apple App Store or Google Play, refunds are handled by the respective store and Cvtools Pro cannot directly issue refunds for those transactions. See the provider refund information: help.cvtoolspro.com.
Cvtools Pro plans and pricing
| Plan | Price (approx. CAD) | Period | Features |
|---|---|---|---|
| 14‑Day Full Access Trial | approx. C$14.00 | One‑time (14 days) | Full access to premium templates, unlimited downloads, cover letter builder, AI suggestions, multiple export formats |
| Monthly Full Access Plan | approx. C$13.50 - 14.00 / month | Monthly recurring | Continued access to premium tools, no download limits, real‑time editing/previews, priority support, secure storage |
Your consumer rights in Canada
Under Canadian consumer protection and e-commerce rules, digital subscriptions must clearly disclose automatic renewal terms and refund practices before purchase. Trials that convert into paid subscriptions should include prominent notice and an easy opt-out prior to billing. If you were charged without clear disclosure or without your consent you may dispute the charge with your payment provider and can file complaints with the Competition Bureau or your provincial consumer protection office. For in-app purchases via Apple or Google, refunds and disputes are governed by the store’s policies and should be initiated with the store.
Customer experiences
Public reviews show a mix of positive and negative experiences. Many users praise Cvtools Pro for ease of use, clean templates, and helpful customer service. Conversely, a number of reviewers report unexpected or recurring charges after trials, difficulty obtaining refunds, and problems with cancellations not stopping renewals. Several reviews mention being offered extended access instead of a monetary refund. For community feedback see reviews such as those on Trustpilot.
Documentation checklist
- Registered email used for the subscription
- Order or receipt number (from confirmation email)
- Dates: trial start, renewal date, cancellation request date
- Screenshots/emails of cancellation requests and confirmation messages
- Payment method details (last 4 digits of card) and bank/transaction statements showing charges
Common mistakes
Common errors include assuming uninstalling the mobile app cancels a subscription (it does not for App Store/Google Play purchases), failing to confirm the cancellation via the email verification link, or not retaining proof of cancellation and renewal charges. Another frequent mistake is contacting support without including order details or screenshots, which slows dispute resolution. Finally, many consumers expect automatic refunds outside the stated policy window - always verify the refund window before relying on a refund.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (cvtoolspro.com via Account / Contact Us) | Possible within 14/30‑day policy; otherwise generally no | Low - direct steps and email confirmation required |
| Website cancel form (without login) | Possible within policy; depends on verification | Low to Medium - requires email verification link |
| Account settings (logged in) | Possible within policy; immediate access usually ends | Low - one‑click cancel and email confirmation |
| Support-assisted cancellation | Refund uncommon outside policy; immediate access often removed | Medium - depends on response time and verification |
| Apple App Store / Google Play | Refund handled by the store (Apple/Google) - merchant cannot issue | Medium to High - must use store’s support and dispute process |
After cancelling
After you cancel, keep copies of all confirmation emails and transaction records. If you believe a charge is unauthorized or incorrectly processed, contact your card issuer or payment provider to dispute the charge and file a complaint with the appropriate consumer protection agency if necessary. Helpful links: cancellation guidance and refund policy at how to cancel and refund policy. For community reports and reviews see Trustpilot.
Address
Kukario Limited, Cyprus