Cancellation Digestiplan: Easy Method

What is Digestiplan

Digestiplan is a subscription-based service related to gut health and meal planning that provides premium features such as tracking and personalized guidance. It is accessed through an online account and (in many cases for similar apps) via mobile in-app purchases.

The guidance below focuses on how to cancel a Digestiplan subscription, what to expect after cancellation, and how to protect your consumer rights in Canada.

How to cancel Digestiplan

You can cancel using the account portal or by contacting support. If you originally subscribed through an app store (Apple App Store or Google Play), you may need to cancel through that store’s subscription settings.

• Online (recommended): Log into your account at app.digestiplan.com, go to Profile > Manage Subscription, and select “Cancel.” Keep the confirmation message or screenshot.
• Email: Send a cancellation request from the email address linked to your Digestiplan account to hello@digestiplan.com. Include your account email, the subscription plan, date of last charge, and any order or receipt numbers.
• App stores: If you subscribed through Apple or Google Play, open your Apple or Google account subscriptions and cancel there - cancellations via the app store take effect according to that store’s rules.

What happens when you cancel

When you cancel, your subscription typically stops future billing at the end of the current paid period. You usually retain access to premium features until the paid period expires; immediate loss of access can occur if the subscription was managed externally (for example, some app-store flows).

Cancellation should trigger a confirmation (on-screen and/or by email). If you do not receive confirmation, save your cancellation evidence (screenshots, timestamps, sent email) and follow up with support. Your account data may remain on the service per Digestiplan’s data retention practices - contact support for specifics or to request data deletion.

Will I get a refund?

No formal, publicly available refund policy for Digestiplan was found in the materials reviewed. Refunds depend on how you paid and the platform handling the transaction. Purchases made through Apple or Google are handled under those stores’ refund procedures; direct purchases are subject to the service’s or processor’s refund rules.

Exceptions such as unauthorized charges, duplicate billing, or technical failures may be considered for refund, but you will likely need to contact support at hello@digestiplan.com and/or your payment provider to request a charge reversal. Keep receipts and clear evidence when requesting refunds.

Digestiplan plans and pricing

Your consumer rights in Canada

As a Canadian consumer you have protections under federal and provincial consumer protection laws. You have the right to dispute unauthorized charges with your payment provider or credit card issuer, and to request refunds or corrections for billing errors. Digital subscriptions are often subject to the seller’s terms, but provincial statutes can provide remedies for unfair practices.

If a business does not resolve a legitimate billing or service failure, you may escalate to your bank, card issuer, or provincial consumer protection office. For purchases through app stores, Apple and Google have their own refund processes and dispute procedures that may apply.

Customer experiences

Reported experiences vary. Some customers find online cancellation through the account portal immediate and straightforward and receive confirmation promptly. Others report longer wait times when relying on email support or when purchases were made through app stores and had to be handled by third‑party platform support.

Common positive notes include quick resolution when using the account portal and keeping cancellation confirmation. Common negatives include delayed email responses and confusion when cancelling in-app but not via the app store subscription settings.

Documentation checklist

• Account email used with Digestiplan
• Order number or receipt (email receipt or in‑app purchase receipt)
• Date and amount of the last charge
• Payment method details (last 4 digits of card, Apple ID, Google account)
• Device/platform used (iPhone, Android, web) and screenshots of subscription settings or cancellation confirmation
• Copies of any correspondence with support

Common mistakes

One common mistake is assuming uninstalling the app cancels the subscription; app removal does not stop billing if the subscription is managed by the app store or the account. Another is cancelling the wrong account or using a different email than the one tied to the subscription, which leads to failed cancellation attempts. Users also sometimes fail to keep a confirmation or proof of cancellation, making disputes harder to resolve.

Assuming a refund will be automatic is another error - refunds are not guaranteed and depend on the purchase channel and the provider’s policy. Finally, waiting too long to check for confirmation or not following up if you don’t receive one can result in continued charges.

Comparative recap

After cancelling

After you cancel, save any confirmation message or email. Monitor your payment method for future charges for at least one billing cycle to ensure cancellation took effect. If you do see an unexpected charge, contact Digestiplan support at hello@digestiplan.com and your payment provider immediately.

Helpful links:

Digestiplan account portal

Manage subscriptions on Apple devices (Apple Support)

Cancel subscriptions on Google Play (Google Support)

Consumer information from the Government of Canada

Address

Digestiplan: No postal address found.