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I hereby notify you of my decision to terminate the contract relating to the Digestiplan service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Digestiplan: Easy Method
What is Digestiplan
Digestiplan is a subscription-based service related to gut health and meal planning that provides premium features such as tracking and personalized guidance. It is accessed through an online account and (in many cases for similar apps) via mobile in-app purchases.
The guidance below focuses on how to cancel a Digestiplan subscription, what to expect after cancellation, and how to protect your consumer rights in Canada.
How to cancel Digestiplan
You can cancel using the account portal or by contacting support. If you originally subscribed through an app store (Apple App Store or Google Play), you may need to cancel through that store’s subscription settings.
- Online (recommended): Log into your account at app.digestiplan.com, go to Profile > Manage Subscription, and select “Cancel.” Keep the confirmation message or screenshot.
- Email: Send a cancellation request from the email address linked to your Digestiplan account to hello@digestiplan.com. Include your account email, the subscription plan, date of last charge, and any order or receipt numbers.
- App stores: If you subscribed through Apple or Google Play, open your Apple or Google account subscriptions and cancel there - cancellations via the app store take effect according to that store’s rules.
What happens when you cancel
When you cancel, your subscription typically stops future billing at the end of the current paid period. You usually retain access to premium features until the paid period expires; immediate loss of access can occur if the subscription was managed externally (for example, some app-store flows).
Cancellation should trigger a confirmation (on-screen and/or by email). If you do not receive confirmation, save your cancellation evidence (screenshots, timestamps, sent email) and follow up with support. Your account data may remain on the service per Digestiplan’s data retention practices - contact support for specifics or to request data deletion.
Will I get a refund?
No formal, publicly available refund policy for Digestiplan was found in the materials reviewed. Refunds depend on how you paid and the platform handling the transaction. Purchases made through Apple or Google are handled under those stores’ refund procedures; direct purchases are subject to the service’s or processor’s refund rules.
Exceptions such as unauthorized charges, duplicate billing, or technical failures may be considered for refund, but you will likely need to contact support at hello@digestiplan.com and/or your payment provider to request a charge reversal. Keep receipts and clear evidence when requesting refunds.
Digestiplan plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Digest Weekly | ≈ C$13.50 (converted from US$9.99) | Weekly | Premium features of Digest - Eat & Heal (gut health tracking) |
| Digest Monthly | ≈ C$17 - C$19 (converted from US$12.99 - 14.00) | Monthly | Full premium features of Digest - Eat & Heal |
| Digest Yearly | ≈ C$55 - C$95 (converted from US$40 - 70) | Annual | Full premium features of Digest - Eat & Heal with annual billing |
| Note: No pricing was found specifically for “Digestiplan” in Canada for 2024/2025. The rows above show prices for a similar app, “Digest - Eat & Heal,” listed in the Canadian App Store as U.S. dollar in‑app purchases, converted approximately to CAD. | |||
Your consumer rights in Canada
As a Canadian consumer you have protections under federal and provincial consumer protection laws. You have the right to dispute unauthorized charges with your payment provider or credit card issuer, and to request refunds or corrections for billing errors. Digital subscriptions are often subject to the seller’s terms, but provincial statutes can provide remedies for unfair practices.
If a business does not resolve a legitimate billing or service failure, you may escalate to your bank, card issuer, or provincial consumer protection office. For purchases through app stores, Apple and Google have their own refund processes and dispute procedures that may apply.
Customer experiences
Reported experiences vary. Some customers find online cancellation through the account portal immediate and straightforward and receive confirmation promptly. Others report longer wait times when relying on email support or when purchases were made through app stores and had to be handled by third‑party platform support.
Common positive notes include quick resolution when using the account portal and keeping cancellation confirmation. Common negatives include delayed email responses and confusion when cancelling in-app but not via the app store subscription settings.
Documentation checklist
- Account email used with Digestiplan
- Order number or receipt (email receipt or in‑app purchase receipt)
- Date and amount of the last charge
- Payment method details (last 4 digits of card, Apple ID, Google account)
- Device/platform used (iPhone, Android, web) and screenshots of subscription settings or cancellation confirmation
- Copies of any correspondence with support
Common mistakes
One common mistake is assuming uninstalling the app cancels the subscription; app removal does not stop billing if the subscription is managed by the app store or the account. Another is cancelling the wrong account or using a different email than the one tied to the subscription, which leads to failed cancellation attempts. Users also sometimes fail to keep a confirmation or proof of cancellation, making disputes harder to resolve.
Assuming a refund will be automatic is another error - refunds are not guaranteed and depend on the purchase channel and the provider’s policy. Finally, waiting too long to check for confirmation or not following up if you don’t receive one can result in continued charges.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Online portal (app.digestiplan.com Profile > Manage Subscription) | Varies - depends on how purchase was billed; immediate cancellation of future renewals is typical | Low |
| Email support (hello@digestiplan.com) | Varies - refund requests considered case-by-case; response time may vary | Medium |
| App Store / Google Play subscription settings | Refunds handled by Apple/Google per their policies - outcome varies | Medium - High (platform processes and wait times) |
After cancelling
After you cancel, save any confirmation message or email. Monitor your payment method for future charges for at least one billing cycle to ensure cancellation took effect. If you do see an unexpected charge, contact Digestiplan support at hello@digestiplan.com and your payment provider immediately.
Helpful links:
Manage subscriptions on Apple devices (Apple Support)
Cancel subscriptions on Google Play (Google Support)
Consumer information from the Government of Canada
Address
Digestiplan: No postal address found.