Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Docketbird
5940 S. Rainbow Blvd., Ste. 400
89118-2507 Las Vegas
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Docketbird service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Docketbird: Easy Method
What is Docketbird
Docketbird is an online service that helps users manage, monitor, and file legal docketing and court-related documents. It is typically used to track case activity, receive alerts, and store legal filings and related documents in a central account accessible via the web or mobile interfaces.
The platform operates on a subscription model with account-based access and user-specific settings for notifications and data storage.
How to cancel Docketbird
- Check your subscription terms and any trial period in your account settings or the terms of service to understand notice periods, billing cycles, and refund rules.
- Attempt cancellation through the Docketbird web interface: sign in, go to Billing or Account settings, and follow the cancel subscription flow; save screenshots of each step and any on-screen confirmation numbers.
- If no web option or you want written proof, send a signed cancellation letter via certified mail / raccomandata A/R addressed to Attn: Customer Service at the address below; include your full name, account email, account ID (if known), date you want cancellation to be effective, and a clear statement requesting cancellation and confirmation.
- Also email Docketbird support (attach screenshots and your cancellation letter) and request written confirmation. Keep copies of all email exchanges and any ticket numbers.
- Monitor your bank or card statements after the requested cancellation date and retain the certified mail tracking/return receipt as proof of sending and delivery.
What happens when you cancel
When you cancel a subscription, the practical result depends on Docketbird's terms: your paid access may continue until the end of the current billing period or end immediately. Account features such as notifications and uploads will be disabled once the subscription ends. If you cancel during a trial, access may end immediately if the service enforces that policy.
Data retention policies vary: some providers retain your account data for a period after cancellation so you can reactivate, while others delete data after a short retention window. Export or download any important documents and records before cancellation or within any retention window. If you need continued access to specific records for legal reasons, request those in writing from Customer Service.
Will I get a refund?
Refund eligibility depends on Docketbird's refund policy and the timing of your cancellation. Many subscription services do not offer pro rata refunds for unused time, while some will provide refunds if you cancel within a specified trial or grace period. Refunds are more likely if the service failed to deliver promised features, there was a billing error, or local consumer protection rules require a refund.
If you believe you are owed a refund, request it in writing, include proof of payment and relevant correspondence, and allow the company time to respond. If the provider refuses and you have paid by credit card, you may be able to file a chargeback with your card issuer. If the issue appears to be misleading or fraudulent advertising, consider contacting provincial consumer protection authorities or the Competition Bureau in Canada.
Docketbird plans and pricing
| Plan | Price | Billing |
|---|---|---|
| Basic | Varies | Varies |
| Pro | Varies | Varies |
| Enterprise | Varies | Varies |
Your consumer rights in Canada
Canadian consumer rights for online subscriptions are governed by a mix of federal and provincial laws. There is no single nationwide statutory right to cancel all online subscriptions, but consumers are protected against deceptive practices under the Competition Act and various provincial consumer protection statutes. Provincial laws may require clear disclosure of material terms, and some provinces provide remedies for unfair business practices.
If you believe terms were not clearly disclosed, or you were misled about important subscription features, you can file a complaint with your provincial consumer protection office or consult the federal Competition Bureau for potential deceptive marketing issues. For guidance, check official government resources and consider contacting your credit card issuer if you need to dispute charges.
Customer experiences
User experiences with subscription cancellations tend to vary. Positive reports usually describe smooth web-based cancellations with immediate confirmation and pro rata refunds during trial periods or when errors occurred. Negative experiences often involve delayed email responses, difficulty locating the correct cancellation channel, and disputes over refunds when customers expected proration.
Many customers find certified mail and documented written requests helpful when escalation is needed; having a clear paper trail often speeds resolution and provides stronger evidence if a dispute is taken to a bank or a consumer protection agency.
Documentation checklist
- Account email and username, account ID or subscription number
- Order numbers, invoices, and proof of payment (receipts, credit card statements)
- Screenshots of account settings, billing page, and any on-site cancellation steps
- Copy of the signed cancellation letter sent by certified mail and the tracking/return receipt
- Copies of all emails, support tickets, and any written responses from the provider
Common mistakes
Common mistakes include assuming cancellation is automatic without following the specific provider steps, sending notices to the wrong address, not including required account identifiers in a written request, and failing to keep proof (screenshots, emails, tracking receipts). Another frequent error is waiting too long - missing a billing cutoff date can result in an extra month of charges. Customers also sometimes assume a refund will be automatic; in many cases it must be requested and documented.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via account settings (web) | Possible - depends on policy and timing | Low - quick if available |
| Email support | Possible - depends on response and documentation | Medium - depends on response time |
| Certified mail / raccomandata A/R (written notice) | More likely to succeed as proof of notice; refund still depends on policy | Medium - slower but stronger evidence |
| Phone support | Unlikely on its own - get written confirmation | Medium - may be quick but less durable evidence |
After cancelling
After you cancel, monitor your bank and credit card statements for unexpected charges and keep the certified mail return receipt and any confirmation emails. Export or archive any documents you need from your Docketbird account while you still have access. If charges continue after confirmed cancellation, contact your card issuer to request a stop to recurring payments or a chargeback if appropriate.
If you encounter unresolved issues, consider filing a complaint with your provincial consumer protection office or the Competition Bureau. Useful resources include the Government of Canada consumer information pages and the Competition Bureau’s guidance on deceptive marketing practices. For general consumer guidance, see Government of Canada - Consumer protection and Competition Bureau.
Address
Send certified mail / raccomandata A/R to:
Mink LLC, PMB 66425, 5940 S. Rainbow Blvd., Ste. 400, Las Vegas, Nevada 89118-2507, United States - Attn: Customer Service