Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Driver Support
PO Box 2022
76503-2022 Temple
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Driver Support service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
12/01/2026
Cancellation Driver Support: Easy Method
What is Driver Support
Driver Support is a subscription service that scans, updates, and manages device drivers and related system components to help maintain PC performance and stability. It is offered directly via the DriverSupport website and through app platforms (Apple App Store and Google Play) and may also be paid for via third‑party payment processors such as PayPal or a credit card processor.
How to cancel Driver Support
- Web (via DriverSupport site): Sign in to the DriverSupport site, go to "Your Account" and follow the cancellation link - your access continues until the end of the current billing period; no pro rata refunds are guaranteed.
- Third‑party payment (PayPal, bank recurring payments, credit card processor): Cancel the recurring payment/subscription in the third party's system (for PayPal use "Manage automatic payments"; for bank cards use your bank's recurring payments tool). Cancelling only at DriverSupport may not stop billing from the payment provider.
- App Store (iOS): On iPhone/iPad open Settings → [Your Name] → Subscriptions and cancel the DriverSupport subscription, or cancel via the App Store account settings on Mac or via Apple apps on Windows.
- Google Play (Android): Open the Google Play app → tap your profile icon → Payments & subscriptions → Subscriptions, select DriverSupport and tap Cancel.
- By mail (formal cancellation or disputed billing): Send a written cancellation/notice by registered mail (see Address section below) to ensure proof of receipt; include account details and a clear statement you are cancelling the subscription.
What happens when you cancel
After cancellation via the method you used to subscribe, your account remains active until the end of the paid billing period and will not renew thereafter. DriverSupport’s terms state that access continues through that period; your account data and any saved settings may remain on DriverSupport systems according to their privacy policy. If you paid through a third party, billing may only stop once you cancel with that third party as well.
Will I get a refund?
DriverSupport’s Terms of Service do not guarantee refunds; refunds or credits may be issued at DriverSupport’s sole discretion but they are not obliged to provide them. For purchases made through the Apple App Store or Google Play, refunds must be requested through the platform’s refund process (Apple’s refunds are requested via reportaproblem.apple.com; Google Play refunds are handled through Google Play support). Platform decisions and regional consumer‑protection laws can affect eligibility.
Driver Support plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Tesla Full Self‑Driving (Supervised) Subscription | C$99.00 | Monthly | Access to FSD (Supervised) driving features under active driver supervision |
No other services explicitly named "Driver Support" with Canadian (CAD) pricing for 2024/2025 were located in the available data; please clarify if you mean a different product or plan.
Your consumer rights in Canada
Canadian consumer protection laws vary by province. In some jurisdictions (for example Quebec under the Consumer Protection Act) there are requirements for clear cancellation and refund terms and, for certain digital purchases, a limited right to cancel within a cooling‑off period (commonly 14 days in some contexts). However, DriverSupport’s posted policy does not provide a statutory guarantee of refunds; purchases made through app platforms are subject to those platforms’ refund rules in addition to provincial consumer law. If you believe your consumer rights have been breached, consider contacting your provincial consumer protection office or getting specific legal advice.
Customer experiences
User feedback is mixed: many customers report that DriverSupport’s installer and driver update features are straightforward and helpful, and some praise clear pricing and feeling secure about their system maintenance. At the same time, negative reports highlight difficulty cancelling - examples include web accounts where a cancellation button was not visible or email and support requests went unanswered - leading to unintended recurring charges and dissatisfaction with refund handling. These recurring‑billing and communication complaints are the most frequent consumer concerns.
Documentation checklist
- Account email and username used for subscription
- Order number or subscription ID (from confirmation email or account page)
- Payment method details and last four digits of the card used (or PayPal transaction ID)
- Dates of subscription start and any renewal charges you dispute
- Screenshots or copies of cancellation attempts, confirmation messages or lack thereof, and billing statements showing charges
- Copy of any correspondence with DriverSupport or with the payment provider
Common mistakes
Common errors include cancelling only at one place (for example cancelling on the DriverSupport site but not in PayPal or the bank recurring payments screen), assuming a partial‑term refund is automatic, and not keeping proof of cancellation or communication. Another frequent mistake is trying to get refunds directly from DriverSupport for App Store or Google Play purchases instead of using the platform’s refund process, which can delay or prevent a successful claim.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (DriverSupport site) | No guaranteed refunds; discretionary refunds only | Low to moderate if account UI shows cancellation; higher if support is unresponsive |
| Third‑party payment (PayPal / bank / card) | Refunds handled by payment provider or DriverSupport at their discretion | Moderate - must cancel recurring payment in both DriverSupport and provider |
| App Store (iOS) | Request via Apple; eligibility varies by Apple’s rules and regional law | Low to moderate - use Apple’s subscription management and refund request |
| Google Play (Android) | Request via Google Play within platform time window; subject to Google’s policy | Low to moderate - cancel in Play Store and request refund through Google’s system |
After cancelling
Keep written proof of cancellation and any confirmations until you are certain billing has stopped. If you need to request a platform refund, use the official routes: Apple refunds via reportaproblem.apple.com and Google Play refunds via Google Play Help. For general DriverSupport account management and to find their account/cancellation pages consult the DriverSupport website at driversupport.com. If billing continues after cancellation, contact your payment provider to stop recurring payments and consider disputing charges with your card issuer or PayPal.
Address
For written cancellation notices or formal correspondence send registered mail (raccomandata A/R) to ensure proof of receipt. The available postal address for DriverSupport correspondence is:
DriverSupport, PO Box 2022, Temple, TX 76503-2022, USA