Cancellation service N°1 in Italy
Contract number:
To the attention of:
Cancellation Department – Easy Life
Via Bartolo da Sassoferrato 9
00187 Roma
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Easy Life service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Easy Life: Simple Process
What is Easy Life
Overview
Easy Life is a brand that offers an “everything at once” app experience with premium subscription options and one‑time purchases. There is limited verified public information about an Easy Life entity specifically operating in Canada; available listings show in‑app purchase options on the Canadian App Store but no Canada‑specific cancellation or refund policy was found.
How to cancel Easy Life
- Because no Canada‑specific cancellation process was verified, try the channel you used to subscribe:
- Apple App Store: Open Settings > your name > Subscriptions on your iPhone/iPad or use Apple’s subscription support page. Follow the steps to cancel and keep a screenshot of confirmation.
- Google Play: Open the Google Play app > Profile > Payments & subscriptions > Subscriptions or see Google Play’s help page. Cancel there and save confirmation screenshots.
- In‑app or web purchase: If you subscribed inside the app or on a website, look for an account or subscription section in the app or website, use any provided “manage subscription” option, and keep copies of confirmation and timestamps.
- Contact the seller: If you cannot cancel via app store or in‑app settings, contact Easy Life support using any contact form or email you can find on the site or app and request immediate cancellation in writing; save all replies.
- Registered letter (recommended when other channels fail): Send a registered letter with avviso di ricevimento (A/R) to the company legal address - Easy Life Group, Via Bartolo da Sassoferrato 9, 00187 Roma, RM, Italy - stating your account details, request to terminate the subscription immediately, and ask for written confirmation and any applicable refund. Keep postal proof of delivery and a copy of the letter.
- Follow up: After cancelling, monitor bank and card statements for any continuing charges and keep evidence of the cancellation attempt.
What happens when you cancel
Outcomes depend on how you subscribed. If you cancel an App Store or Google Play subscription, those platforms typically stop future renewals but allow access until the current paid period ends. If you cancel directly with the merchant, timing varies - some merchants stop immediately while others stop at period end. Easy Life’s specific data‑retention or account‑deletion rules were not located; export or copy any personal data or purchase receipts you need before cancelling and save confirmation of cancellation for future disputes.
Will I get a refund?
No Canada‑specific refund policy for Easy Life was found. For purchases through Apple or Google, refunds are subject to Apple/Google review and their respective refund procedures. For direct/seller purchases, refunds depend on the merchant’s terms and the circumstances. Under Canadian law, refunds may be available for defective, misdescribed, or non‑delivered goods or services; however, outcomes are case‑by‑case. If you believe charges are unauthorized, contact your card issuer promptly to request a dispute or chargeback and provide documentation of attempts to cancel.
Easy Life plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Go Premium Monthly | C$8.49 | Monthly | All‑in‑one app premium subscription |
| Go Premium Annual | C$40.99 | Annual | All‑in‑one app premium subscription (annual) |
| Go Premium (one‑time purchase) | C$19.49 | One‑time | Unlock premium features via single purchase |
Your consumer rights in Canada
There was no Easy Life‑specific guidance for Canadian consumers; rely on general Canadian consumer protection and competition rules. Merchants must not make false or misleading representations under the Competition Act, and provincial consumer protection laws set standards for contractual terms, refunds for misdescribed or non‑delivered goods, and unfair practices. If you suspect fraud or unauthorized charges, contact your financial institution for a chargeback, report to the Canadian Anti‑Fraud Centre, and consider contacting your provincial consumer protection office for advice. Keep clear records of communications and evidence to support any complaint.
Customer experiences
Searches found no positive reviews for Easy Life (Canada) on Trustpilot or ProductReview Canada. Numerous older and recent complaints on Trustpilot and Sitejabber reference unauthorized recurring charges, difficulty obtaining refunds, poor customer service, and problems with deliveries or services. Some complaints allege consumers - especially older adults - were enrolled in recurring “rewards club” subscriptions without clear consent. These patterns do not prove every case but suggest exercising caution and documenting all interactions if you subscribe.
Documentation checklist
- Account email/username and full name used for the subscription
- Order, transaction, or receipt numbers (App Store/Google Play purchase receipts included)
- Screenshots of subscription pages, cancellation confirmations, and in‑app settings
- Bank or card statements showing the disputed charges
- Copies of all correspondence with the merchant and any support ticket numbers
- Proof of registered mail (tracking and avviso di ricevimento) if you send a letter to the legal address
Common mistakes
Common pitfalls include assuming the merchant cancelled your subscription without receiving written confirmation, cancelling the app but not the subscription in the App Store/Google Play settings, waiting too long to dispute unauthorized charges with your card issuer, and failing to keep screenshots and receipts. For example, cancelling an app on your phone does not always cancel the App Store subscription - customers need to cancel subscriptions in the store’s subscription manager and keep the confirmation.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store subscription | Handled by Apple; possible refund subject to Apple review and timelines | Low - Medium |
| Google Play subscription | Handled by Google; possible refund subject to Google review | Low - Medium |
| Web/in‑app direct cancellation & merchant contact | Unclear; depends on merchant terms and responsiveness | Medium |
| Registered letter to company legal address (Italy) | Unclear; useful as documentary evidence and may support disputes | Medium - High |
| Bank/credit card chargeback or dispute | Possible if charges are unauthorized or services not delivered; subject to issuer review | Medium - High |
After cancelling
After you cancel, monitor your bank and card statements for at least two billing cycles to ensure charges have stopped. If you see continued charges, contact your card issuer immediately to open a dispute and provide the documentation checklist items. For self‑help resources and to request platform refunds, use Apple’s subscription help (Apple subscriptions) and refund pages, and Google Play’s subscription and refund pages (Google subscriptions, Google refunds). For consumer protection guidance and to report suspected fraud in Canada, see the Competition Bureau (competitionbureau.gc.ca) and the Canadian Anti‑Fraud Centre (antifraudcentre‑centreantifraude.ca).
Address
Easy Life Group
Via Bartolo da Sassoferrato 9, 00187 Roma, RM, Italy