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I hereby notify you of my decision to terminate the contract relating to the Elementor service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Elementor: Easy Method
What is Elementor
Overview
Elementor is a visual website builder and plugin for WordPress that provides a drag-and-drop interface, theme and template tools, and optional hosting and AI features. It is offered as a free core plugin with paid Pro plans and hosting sold via the Elementor website and, in some cases, via third-party app stores.
How to cancel Elementor
- Web (Elementor website / Online Store): Sign in to your Elementor account and use the cancellation form in your subscription or account area. If you are outside the refund window, turn off auto-renew to prevent future billing. Cancellation does not automatically issue a refund - you must submit a separate refund request form if you believe you are eligible under Elementor’s 30-day policy.
- App Store / Google Play purchases: Subscriptions purchased through Apple App Store or Google Play cannot be cancelled from within Elementor; cancel and request refunds through Apple or Google using their subscription-management processes.
- Registered mail (raccomandata A/R): If you prefer, send a written cancellation letter by registered mail with return receipt to Elementor’s corporate address (see Address section below). Include your account email, order/invoice number, subscription details and a clear statement that you are cancelling the subscription. Keep the postal receipt as proof of delivery.
What happens when you cancel
When you cancel an Elementor Pro or hosting subscription purchased on the web, your access to Pro features and hosting continues until the end of the paid billing period. Cancellation prevents future automatic renewals if you turn off auto-renew, but it does not automatically remove data from your account - your account and site files remain unless you or support delete them. For hosting, the hosting service remains active until the paid period expires; plan-specific services will stop after that date unless renewed.
Will I get a refund?
For web purchases of new Elementor Pro and Hosting subscriptions, Elementor offers a 30-day "no questions asked" refund window. That policy excludes upgrades, renewals, free trials, Elementor AI purchases and subscriptions billed via auto-renewals. Refunds are not automatic on cancellation; you must submit Elementor’s refund request form for review. Refund processing is handled manually - PayPal refunds typically appear within about 24 hours, while credit card refunds can take approximately 5 - 10 business days. If your subscription was purchased through Apple or Google, refunds and eligibility are governed by those stores’ policies and must be requested through them.
Elementor plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Advanced Solo (1-site) | C$110.00/year | Annual | Includes all Elementor Pro features for a single website (official pricing listed in USD; final CAD charged at checkout) |
Your consumer rights in Canada
Canadian consumer protection laws vary by province and may provide a short "cooling-off" or cancellation right for certain digital goods and services - commonly around 14 days depending on the province and purchase method. Elementor’s published web refund policy of 30 days for new Pro and Hosting subscriptions is more generous than many statutory defaults in Canada. Elementor’s documentation does not include Canada-specific legal text, so if you have questions about provincial consumer law or statutory remedies, consult your provincial consumer protection authority or legal advisor.
Customer experiences
Public reviews are mixed. Many users on platforms such as Trustpilot and Capterra praise Elementor for an intuitive, powerful drag-and-drop interface and responsive, knowledgeable support, and Capterra Canada lists an overall rating around 4.6/5. Conversely, some reviewers report problems with account access, two-factor authentication, or slow or unhelpful support responses, including cases where multiple support tickets did not resolve the issue. These experiences suggest that while many customers are satisfied, support outcomes can vary.
Documentation checklist
- Order confirmation / invoice and purchase date
- Account email and subscription ID (if available)
- Last four digits of the payment method used and payment processor (PayPal, credit card)
- Screenshots of your subscription page or billing history
- Confirmation of cancellation form submission or support ticket numbers
- Refund request form submission proof (if requested)
- Registered mail receipt (raccomandata A/R) and return-receipt if you sent a letter
Common mistakes
Common mistakes include assuming cancellation automatically triggers a refund, cancelling through Elementor when the subscription was purchased through Apple/Google (which must be handled via those stores), and neglecting to turn off auto-renew if you are outside the refund window. Another frequent error is not retaining proof - such as invoices, screenshots, form submission confirmations or postal receipts - making it harder to support a refund or dispute.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (Elementor website / Online Store) | Possible (30-day refund on new purchases; exclusions apply; refund request required) | Easy |
| App Store / Google Play | Refund via Apple/Google store policies (handled by the store) | Varies |
| Registered mail (raccomandata A/R) | Cancellation accepted; refunds follow web policy (submit refund request) | Medium |
After cancelling
Keep a copy of all confirmations and monitor your payment method for the refund. If you submitted a refund request, allow the processing windows noted above (PayPal ~24 hours; credit card 5 - 10 business days) and contact support if the refund is delayed. For further information and to access Elementor’s forms and policy pages, see the Help Center and store policy pages linked below. For App Store or Google Play purchases, follow Apple’s or Google’s refund procedures.
Helpful links: Elementor - Can I cancel and get a refund?, Elementor Store Policies, Elementor Help Center, Apple: Request a refund, Google Play: Request a refund.
Address
Elementor Ltd., 40 Tuval St., Ramat‑Gan, Israel