Cancellation Feedly: Easy Method

What is Feedly

Feedly is a cloud-based RSS reader and content aggregator that helps users follow websites, blogs, and news sources in a single, organized feed. It offers free Basic features and paid Pro/Pro+ tiers that add search, integrations, and advanced features such as AI-assisted sorting and newsletters.

How to cancel Feedly

• Web (recommended): Sign in to your Feedly account and go to the billing page at https://feedly.com/i/account/billing. Use the subscription controls there to cancel; if you were charged for renewal or the first year within the last 5 days, a self‑service refund option is offered on that page. See Feedly’s cancellation docs at https://docs.feedly.com/article/43-how-can-i-cancel-the-subscription.
• Google Play: If you subscribed through Google Play, open the Google Play Store app, go to your Subscriptions, and cancel there. You can migrate to Feedly web billing only after the current Google Play subscription period ends. See: Feedly guide for switching from mobile billing.
• App Store (Apple): If you used an iOS in‑app purchase, cancel via iOS Subscriptions in your device settings. After the active period expires you may switch to Feedly’s web billing. See: Feedly guide for switching from App Store billing.
• Formal written notice: For formal termination notices, you can send a written cancellation by registered mail (raccomandata A/R) to Feedly’s corporate address: 285 Hamilton Avenue, Suite 250, Palo Alto, CA 94301, USA. The company’s Terms describe using the corporate address for formal notices.

What happens when you cancel

According to Feedly’s documentation, cancelling via the Feedly web billing page will revert your account to the Basic (free) plan with the service limits noted by Feedly (for example, limits such as 100 sources, 3 feeds, 3 boards). If you cancel an App Store or Google Play subscription, you typically keep access to paid features until that platform’s current billing period expires; after it expires you will be moved back to the free tier unless you switch to Feedly web billing.

Will I get a refund?

Feedly’s docs state that if you were charged for renewal or the first year within the previous 5 days, you can use the self‑service refund option on the Feedly billing page. Refunds for purchases made through Apple’s App Store or Google Play are handled by those platforms and are subject to Apple/Google policies; each platform has its own rules and procedures for refunds. Feedly’s public documentation does not state a general 14‑day statutory automatic refund for Canadian consumers, so expect refunds to follow the platform or Feedly web billing rules rather than a blanket 14‑day policy.

Feedly plans and pricing

Your consumer rights in Canada

For Feedly web subscriptions you have access to the self‑service cancellation and the limited refund option described by Feedly (refund via billing page if charged in the last 5 days). If you purchased through Apple or Google, those stores’ terms, refund rules and consumer protections apply for purchases made through their platforms; Feedly’s role for such purchases is service provision and account support once billing is handled by the platform. Feedly’s public documentation does not quote a statutory 14‑day cooling‑off right specific to Canadian consumers, so for platform purchases rely on Apple/Google refund procedures while for web purchases follow Feedly’s billing page and support guidance.

Customer experiences

Reviews from Canadian sources show many users praise Feedly for ease of use, a friendly UI, cross‑device sync and good performance for RSS reading and daily use. Negative feedback commonly mentions limited customer support responsiveness, features locked behind annual billing (notably some Pro+ AI features), occasional bugs (for example with image display), and disappointment when expectations about included features differ from plan descriptions. These experiences suggest the product is widely useful but that billing model and support responsiveness are important considerations for paid users.

Documentation checklist

• Account email and username; account billing page URL (Feedly billing page); transaction date and receipt(s); screenshots of subscription in Google Play or App Store if applicable; any confirmation emails from Feedly or the app store; tracking/proof of registered mail if you send a written notice.

Common mistakes

Expecting a web refund after buying via the App Store or Google Play is a common error - those refunds are controlled by Apple/Google. Another frequent mistake is missing Feedly’s short self‑service refund window (within 5 days of charge) and assuming a 14‑day statutory cooling‑off applies. Some users cancel in the mobile app but don’t confirm cancellation in the platform’s subscriptions screen, which can lead to unexpected renewals. Keep receipts and cancellation confirmations to avoid disputes.

Comparative recap

After cancelling

After cancellation, check your Feedly billing page and your email for confirmation. If you cancelled a platform subscription, check the App Store or Google Play Subscriptions page for the cancellation status and any platform‑issued receipts. For web cancellations expect the account to return to the Basic plan limits described by Feedly; consult the cancellation docs at https://docs.feedly.com/article/43-how-can-i-cancel-the-subscription and the switching billing guide at https://docs.feedly.com/article/534-how-can-i-switch-from-mobile-billing-google-play-or-appstore-over-to-feedly-based-billing. For terms and support responsibilities see Feedly’s legal terms at https://feedly.com/legal/terms.

Address

For formal written cancellation notices, send registered mail (raccomandata A/R) to:

Feedly, Inc.
285 Hamilton Avenue, Suite 250
Palo Alto, CA 94301
USA