Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Feeling.Me
Bishopsgate 42‑44
EC2N 4AH London
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Feeling.Me service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
18/01/2026
Cancellation Feeling.Me: Easy Method
What is Feeling.Me
Feeling.Me is a mobile and web service that offers social and dating features with free and paid options, including premium tiers and purchasable credit packages. The app is available on iOS and Android and also offers account management through its web settings for subscription controls.
How to cancel Feeling.Me
- If you subscribed through the App Store (iOS): open your device Settings or the App Store app, go to Subscriptions, find Feeling.Me and cancel the subscription there - subscriptions purchased via Apple must be managed and cancelled through Apple, not inside the Feeling.Me app.
- If you subscribed through Google Play (Android): open Google Play, tap your profile > Payments & subscriptions > Subscriptions, select Feeling.Me and cancel there - Google handles management and refunds for Play purchases.
- If you manage your subscription on Feeling.Me (web or in-app account settings): open Feeling.Me > Settings > Subscriptions, then choose “pause” to suspend for 7 days or “cancel” to disable auto-renewal. Cancelling from web/in-app requires providing a reason and confirming via the registered account email.
- For written proof or to send a formal cancellation letter, send a registered mail (raccomandata A/R) to the company address: FEELING MED LTD, Bishopsgate 42‑44, EC2N 4AH, London, United Kingdom. Keep the postal receipt as proof of dispatch.
What happens when you cancel
Cancelling disables future automatic renewals; you will generally retain access for the remainder of your already‑paid billing period. Choosing “pause” from Feeling.Me settings suspends the service for 7 days rather than immediately terminating access. For subscriptions purchased through Apple or Google, cancelling through their stores prevents the next renewal but typically leaves current access until the period ends. Data retention and account deletion policies vary - review Feeling.Me’s Terms of Service and Privacy Policy for specifics about how long account data is kept and how to request deletion.
Will I get a refund?
Refund eligibility depends on what you bought and where you purchased it. Unused credit packages purchased directly from Feeling.Me may be refunded within 180 days of purchase but only to the original payment method; once credits are used they are no longer refundable. Refunds for subscriptions or purchases made through the Apple App Store or Google Play are handled by Apple or Google and must be requested through their refund processes. For purchases made on Feeling.Me’s web platform, contact Feeling.Me support for guidance - refund outcomes may depend on the product and usage.
Feeling.Me plans and pricing
| Plan | Price (CAD) | Notes |
|---|---|---|
| Premium | Varies | Features listed on official site; no public Canadian pricing available for 2024/2025. |
| Premium PLUS | Varies | Higher-tier features listed on official site; pricing not publicly specified for Canada. |
| Credit packages | Varies | Purchased credits used in-app; unused packages refundable within 180 days to original payment method. |
Your consumer rights in Canada
Under Canadian consumer protection principles that apply to distance selling, consumers commonly have cancellation or refund rights for digital goods that are unused within a reasonable cooling‑off period. Feeling.Me’s stated policy allows refunds for unused credit packages within 180 days to the original payment method. If you purchased a subscription through Apple or Google, refunds are governed by their app‑store policies and must be requested through them. If you believe your statutory consumer rights in your province were not respected, you can raise the issue with the company first and then contact your provincial consumer protection office for next steps.
Customer experiences
Many users report positive interactions with Feeling.Me’s customer support and appreciate the user‑friendly interface. Some reviewers say cancellation and refund processes have worked smoothly for them. However, recurring negative feedback includes reports of unwanted charges, difficulties stopping auto‑renewal or being charged after attempting to cancel, and concerns about fake or AI‑generated profiles. Experiences vary, so keep records of communications and receipts when you cancel.
Documentation checklist
- Account email and username associated with Feeling.Me
- Subscription or purchase receipts (App Store/Google Play receipt or Feeling.Me invoice)
- Screenshots of subscription status or in‑app cancellation confirmation
- Copies of any confirmation emails from Feeling.Me
- Payment method details and the original payment transaction ID
- Registered mail receipt if you send written cancellation to the company address
Common mistakes
A frequent mistake is trying to cancel a subscription inside the Feeling.Me app when the subscription was purchased through Apple or Google; those must be cancelled in the store where they were bought. Another common issue is failing to confirm the cancellation via the required email confirmation for web‑managed subscriptions, which can leave auto‑renewal active. Users sometimes request refunds without using the original payment method - refunds for credit packages must go back to the original method. Finally, not saving receipts or confirmation screenshots makes disputes harder to resolve, so always keep proof.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App (iOS / Android) | Refunds handled by Apple or Google; request via their support/refund process. | Medium |
| Web / In‑app (Feeling.Me settings) | Unused credit packages refundable within 180 days to original payment method; subscription refunds handled case‑by‑case - contact support. | Low - Medium |
| Registered mail (formal written cancellation) | No automatic refund - provides proof of cancellation and may help disputes; refund eligibility depends on purchase method and policy. | Medium - High |
After cancelling
After you cancel, keep copies of cancellation confirmations, receipts and any emails. If you need a refund for an unused credit package purchased from Feeling.Me, request it to the original payment method and provide proof of purchase. For app‑store purchases, follow Apple’s or Google Play’s refund procedures. Helpful starting points: Apple Support, Google Play Help, and your Feeling.Me account settings or support/contact page for direct requests. If you encounter unresolved charges, contact your bank or card issuer to dispute the transaction and consider contacting your provincial consumer protection authority for guidance.
Address
FEELING MED LTD, Bishopsgate 42‑44, EC2N 4AH, London, United Kingdom