Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Femometer service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Femometer: Easy Method
What is Femometer
Femometer is a fertility and menstrual health app that helps users track cycles, log symptoms, and predict ovulation using charting tools and automated algorithms. It offers a free tier and paid subscriptions for full access to advanced features, syncs with some smart thermometers and devices, and integrates data-driven predictions for family planning or cycle awareness.
How to cancel Femometer
- Cancel via the app store where you subscribed (most Canadian users subscribed through the Apple App Store or Google Play). Open your Apple ID or Google Play subscriptions and cancel the Femometer subscription to stop future renewals.
- If you subscribed inside the Femometer app or website (account-based subscription), open the app, go to Profile or Account > Subscription, and follow the in-app cancellation option; if not available, sign into your account on Femometer’s support portal and cancel from there.
- If you cannot cancel in-app or via the store, email Femometer support with your account email, subscription details, and a clear cancellation request; keep the support ticket ID.
- As a last resort you can send a written cancellation by mail to Femometer’s U.S. headquarters. For proof, send it by registered mail and keep the tracking/receipt.
What happens when you cancel
When you cancel, your subscription will generally remain active until the end of the current paid period; cancelling stops automatic renewal but does not usually grant immediate loss of access. After the paid period ends, premium features will be disabled and your account will revert to the free tier.
Billing and refund handling often depends on where you bought the subscription: app stores (Apple, Google) normally manage charges and refunds for subscriptions purchased through them, while Femometer can manage refunds for payments taken directly by the company. Data you entered into the app typically remains associated with your account unless you delete the account; cancelling a subscription is not the same as deleting your account or data.
Will I get a refund?
Refunds are not automatic when you cancel. If you purchased through the Apple App Store or Google Play, those stores handle refund requests according to their refund policies - you must request a refund from the store. If you paid Femometer directly (card or in-app direct billing), contact Femometer support to ask about a refund; companies sometimes make exceptions for billing errors, accidental purchases, or technical problems but they are not obligated to refund past usage periods.
For billing disputes, keep receipts and correspondence and escalate to the app store or your payment provider if necessary. In Canada you may also be able to seek help from your card issuer for an unauthorized charge or consider a consumer protection complaint if you believe law or disclosure requirements were breached.
Femometer plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly | C$12.99 | Monthly | Full app access - fertility tracking, symptom logging, ovulation prediction |
| Quarterly | C$26.49 | Quarterly | Same as above |
| Yearly (Prime) | C$66.99 | Yearly | Prime subscription - presumably all premium features |
Your consumer rights in Canada
Canadian consumer protections vary by province, but generally you have rights around clear disclosure of automatic renewals and fair billing practices. There is no universal federal “cooling-off” period for all digital subscriptions, so refund and cancellation rules depend on the merchant, the app store’s terms, and provincial consumer protection laws. If you believe an automatic renewal was not properly disclosed, you can contact your provincial consumer protection office or file a complaint with the Competition Bureau for misleading practices.
If charges are unauthorized or fraudulent, contact your card issuer or bank promptly to dispute the charge and request a chargeback; keep evidence such as receipts, screenshots, and correspondence. For scams or suspected fraud related to payments, you can also report to the Canadian Anti-Fraud Centre.
Customer experiences
Users’ experiences vary. Many Canadian users successfully cancel subscriptions directly through Apple or Google Play with immediate confirmation and retain access until the period ends. Some users report delays when contacting app developers for refunds or account changes - response time can vary. A common positive note is that app-store refunds are often resolved quickly through the store, while direct refunds from app developers may require more back-and-forth.
Documentation checklist
- Account email and username, order receipt or App Store/Google Play purchase history, subscription ID or transaction date, screenshots of subscription status or charges, copies of emails/tickets with support, and tracking/proof of registered mail if you send a physical cancellation.
Common mistakes
Many people delete the app thinking that cancels the subscription - app deletion does not cancel a subscription charged through Apple or Google; you must cancel the subscription within your store account. Another frequent error is waiting until after a renewal has processed; cancelling only stops future renewals and typically does not refund the most recent charge. Not saving confirmation emails or screenshots of the cancellation can make it harder to prove you requested cancellation if a dispute arises. Finally, using the wrong account (multiple Apple/Google IDs or different Femometer account emails) can lead to cancelling the wrong subscription.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store subscription cancellation | Refunds handled by Apple; possible through Apple support | Low |
| Google Play subscription cancellation | Refunds handled by Google Play; possible through Google support | Low |
| In-app / Femometer account cancellation | Company may issue refunds for direct charges; depends on policy | Medium |
| Email support request | Refund possible for direct billing or exceptional cases; slower | Medium |
| Registered mail to HQ | No automatic refund; useful as formal notice and proof for disputes | High |
After cancelling
After you cancel, check that you have a confirmation from the store or Femometer support and keep receipts or screenshots. Monitor your next bank or card statement to ensure no unexpected renewals occur. If you need a refund or encounter continued charges, open a formal support ticket with Femometer, request a refund from the app store if applicable, and contact your payment provider if the charge cannot be resolved.
Helpful links: Apple subscriptions cancellation and refund instructions: Apple Support - Subscriptions; Google Play subscriptions: Google Play Help - Subscriptions; Femometer support portal: Femometer Support; Competition Bureau of Canada: Competition Bureau; Canadian Anti-Fraud Centre: Anti‑Fraud Centre.
Address
For written notices or registered-mail cancellations you may send correspondence to Femometer’s U.S. headquarters:
Femometer (for customer correspondence)
100 Overlook Center FL 2, Princeton, NJ 08540, USA
Consider sending by registered mail (proof of delivery) and keep the tracking/receipt as evidence of your cancellation request.