Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Firebase
1600 Amphitheatre Parkway
94043 Mountain View
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Firebase service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Firebase: Easy Method
What is Firebase
Firebase is a suite of cloud services and developer tools owned by Google that help build, release, and monitor web and mobile apps. It bundles backend services (databases, storage, messaging), analytics, crash reporting, and deployment tools with a console for project and billing management.
Developers can choose a free tier for small projects or a usage‑based paid plan for production apps; billing and service controls are managed through the Firebase console and Google Cloud Platform.
How to cancel Firebase
- Online (recommended - fastest): Sign in to the Firebase console at console.firebase.google.com, open the project you want to cancel, go to Project Settings → Billing (or visit Google Cloud Billing at console.cloud.google.com/billing), and either disable the billing account, unlink the billing account from the project, or close the billing account. Confirm any prompts. If you want to remove the project entirely, use Project Settings → General → Delete Project and follow the confirmation steps.
- Email request: Send a clear cancellation request to Firebase/Google billing support via the contact options in the Firebase Support center (firebase.google.com/support) or your Google Cloud support channel. Include your project ID, billing account ID, and any invoice numbers, and attach screenshots. Expect follow up from support and longer processing time than the console.
- Postal mail: As a last resort, send a signed written cancellation request to Google, Inc., 1600 Amphitheatre Parkway, Mountain View, California 94043, United States. Include your account details, project ID, billing account ID, copies of invoices, and contact information. Postal requests can take the longest and may require verification by Google support.
What happens when you cancel
When you cancel billing for a Firebase project or delete a project, new billing for that project stops. Services running on the project will either cease functioning, enter a limited state, or be deleted depending on the service (for example, hosting may stop serving, and write operations to databases will fail). Existing data is typically retained for a period but is subject to deletion if you choose to delete the project permanently.
Firebase/Google Cloud may keep backups, logs, or account records per their retention policies; exporting and backing up important data before cancellation is strongly recommended. Access to the Firebase console for the project may remain during any retention period, but administrative actions and API calls may be blocked once billing is disabled or the project is deleted.
Will I get a refund?
Refunds are not automatic. For the Spark (free) plan there are no charges to refund. For usage‑based Blaze (pay‑as‑you‑go) billing, charges are based on resources consumed; stopping billing prevents new charges but does not automatically refund past usage. Google generally evaluates refund requests case‑by‑case through Google Cloud Billing support.
Exceptions can apply in certain situations (billing errors, duplicate charges, or if required by law). If you believe you are owed a refund, file a billing support request via the Cloud Billing console or Firebase Support, provide billing account and invoice details, and keep copies of all correspondence and evidence of the issue.
Firebase plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Spark (Free) | C$0.00 | Always free | Generous no‑cost usage limits for A/B Testing, Analytics, App Distribution, Cloud Messaging, Crashlytics, etc. |
| Blaze (Pay as You Go) | C$ - (based on usage) | variable (usage‑based) | No base fee; charges per usage: e.g., Cloud Firestore operations (reads/writes/deletes), storage, bandwidth; Storage (Cloud Storage): $0.026 USD/GB stored, $0.12 USD/GB downloaded; Cloud Firestore: reads $0.06, writes $0.18, deletes $0.02 per 100K ops; Realtime Database: $5 USD/GB stored, $1 USD/GB downloaded. |
Firebase does not publish exact CAD pricing on its product pages; prices are listed in USD and Google Cloud SKUs determine local‑currency pricing. View local currency rates and detailed charges in the Cloud Billing console or convert the USD amounts shown above to CAD.
Your consumer rights in Canada
Canadian consumers and businesses are protected by federal and provincial consumer protection laws that prohibit misleading representations and unfair practices. If you believe a charge or billing practice by Firebase/Google is improper, you can request a correction through Google support and escalate to provincial consumer protection offices if necessary.
You also have rights to documentation and clear billing information; keep invoices and correspondence. If charges were made on a credit card without authorization, you may have additional recourse through your card issuer (chargeback/ dispute). The Competition Bureau and provincial consumer offices provide guidance on digital services and may accept complaints about non‑compliant business practices.
Customer experiences
Many users report that cancelling or disabling billing via the Firebase/Google Cloud console is straightforward and immediate for stopping new charges. Users with simple projects on the Spark plan face no billing issues. However, experiences vary: some report delays or confusion when seeking refunds, especially for complex billing setups or when multiple projects and billing accounts are linked.
Support responsiveness ranges from quick responses for paying customers with support plans to slower replies for cases resolved via public support channels; document all steps taken and save ticket numbers to speed up resolution.
Documentation checklist
- Project ID and project name
- Billing account ID and billing profile details
- Recent invoices and invoice numbers (screenshots/PDFs)
- Dates and times of requested cancellation and any confirmation messages
- Exported backups of databases, storage buckets, and configuration (if needed)
- Contact information and preferred support channels
Common mistakes
Assuming deletion is instantaneous: deleting a project often enters a grace or pending period before permanent removal; during that time some resources may still incur charges or remain accessible. Example: a user deleted a project but left an associated billing account open and continued to receive charges from other linked projects.
Forgetting to export data: many users cancel without exporting Firestore, Realtime Database, or Storage data and later regret the loss. Also, not unlinking shared billing accounts or not checking for other projects that use the same billing account can lead to unexpected continued charges.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Online via Firebase/Cloud Console | Stops new charges immediately; refunds handled case‑by‑case via billing support | Easy |
| Email cancellation request to support | Possible, but slower; refunds considered case‑by‑case | Moderate |
| Postal mail to Google address | Possible but slow and requires verification; refunds case‑by‑case | Difficult |
After cancelling
After you cancel, verify that billing has stopped in the Cloud Billing console and monitor your payment method for any unexpected charges. Export any remaining logs, analytics, or databases you might need later. If you need help with refunds or disputed charges, open a billing support case and keep all documentation.
Helpful links: Firebase console - console.firebase.google.com, Firebase Support - firebase.google.com/support, Cloud Billing console - console.cloud.google.com/billing, Cloud Billing support hub - cloud.google.com/support-hub, Firestore export/import docs - firebase.google.com/docs/firestore/manage-data/export-import, Google privacy & policies - policies.google.com/privacy.
Address
Google, Inc., 1600 Amphitheatre Parkway, Mountain View, California 94043, United States