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Fitter

Cancel FITTER

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Termination letter drafted by a specialized lawyer
Sender
Cancel Fitter App | Postclic
Fitter
5069 11th St SE
T2H 1M7 Calgary Canada
hello@getfitterapp.com
Cancellation of Fitter contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Fitter service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Fitter
5069 11th St SE
T2H 1M7 Calgary , Canada
hello@getfitterapp.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Fitter. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Fitter: Easy Method

What is Fitter

Fitter (also marketed as Fitter Coach in app listings) is a subscription-based fitness app that provides structured workout programs and optional meal-planning features. It is sold through the company website and via mobile app stores, with recurring subscription billing for ongoing access to the core program and a one-time add-on option for meal planning.

How to cancel Fitter

  • Decide where you purchased: website (getfitterapp.com) or through Apple App Store / Google Play. Deleting the app does not cancel a subscription.
  • If you bought on the company website: sign in to your user account at getfitterapp.com and use the subscription/cancel option, or email support at hello@getfitterapp.com. Allow at least 48 hours before the end of the current subscription period to avoid auto‑renewal.
  • If you purchased through Apple App Store or Google Play: cancel the subscription through your Apple or Google account subscription settings (not by deleting the app). Follow the store’s subscription-management steps in your device settings.
  • Phone cancellation (fastest for confirmation): call North America toll-free 1-800-348-8371 or international 403-243-6830. Have your order or account number and name ready; request confirmation and an RA/reference number.
  • Postal mail: you can send a cancellation request to the company address (see the Address section below). If mailing, include account details and request recorded delivery if you need proof of receipt.

What happens when you cancel

When you cancel a subscription before the renewal cutoff, your access typically remains active until the end of the current paid period; the subscription will not auto-renew thereafter. If you cancel after the 48-hour cutoff, the subscription may renew for the next period at the company’s then-current rate. Your account data and settings are usually retained by the service unless you request deletion - if you need account data removed, contact support to confirm their data-retention and deletion process.

Will I get a refund?

The company’s policy is that refunds are not issued except where the product is proven to be faulty or materially not as described. If you believe you are entitled to a refund, you must contact support at hello@getfitterapp.com within 14 days of delivery and provide visual proof (for example screenshots or photos showing the problem). Approved refunds are applied to the original payment method and can take up to 14 working days to arrive. Routine cancellations for future billing periods do not automatically generate refunds.

Fitter plans and pricing

Plan Price Period Features
Monthly C$42.99 Monthly Access to full workout program
3‑Month C$59.99 3 Months Access to full workout program
6‑Month C$84.99 6 Months Access to full workout program
Meal Feature (Add‑on) C$24.99 One‑time Add‑on meal planning feature

Your consumer rights in Canada

Under the subscription terms, subscriptions auto-renew unless canceled at least 48 hours before the period end. Refunds are limited to cases where the product is faulty or not as described, and must be requested within 14 days with supporting proof. In addition to the company policy, Canadian provincial consumer-protection laws may provide further rights (for example, rights related to unfair practices, clear disclosure of recurring charges, or timely refunds). If you believe the company is not honoring statutory consumer rights, you can contact your provincial consumer protection office for guidance or to file a complaint.

Customer experiences

Public user feedback for this listing is limited. App Store data shows insufficient reviews to give an overview and, in some cases, no public ratings at all. That means there is little publicly available information about user satisfaction or recurring issues; consider contacting support directly to clarify any outstanding questions before purchasing or cancelling.

Documentation checklist

  • Order number or account ID
  • Name and email tied to the account
  • Date of purchase and payment receipt or proof of payment
  • Screenshots or photos if requesting a refund (visual proof of defect or “not as described”)
  • Confirmation of cancellation (email, RA/reference number from phone, or postal proof)

Common mistakes

Common errors include assuming deleting the app cancels your subscription - it does not for App Store or Google Play purchases - and waiting until the last minute to cancel (missing the 48‑hour cutoff). Another frequent mistake is contacting the wrong channel (for example emailing the website support when the subscription is billed through Apple or Google). For refund requests, customers sometimes fail to provide the required visual proof or to submit requests within the 14‑day window, which can lead to denied refunds.

Comparative recap

Method Refund Difficulty
Website (getfitterapp.com) Possible if eligible (faulty/not as described) - contact support Moderate
Apple App Store Refunds handled per Apple’s policies; app deletion does not cancel subscription Moderate (manage via Apple ID)
Google Play Refunds handled per Google Play policies; app deletion does not cancel subscription Moderate (manage via Google account)
Phone (1‑800‑348‑8371 or 403‑243‑6830) Refunds require follow-up with support and evidence where applicable Easy (fast confirmation, request RA number)
Email (hello@getfitterapp.com) Possible if eligible; include required documentation Moderate
Postal mail Possible but slower; retains paper trail if sent recorded delivery Hard (slowest)

After cancelling

After you cancel, keep any confirmation emails or reference numbers and monitor your payment method to ensure no unwanted renewals occur. If you requested a refund, follow up if you do not see the refund within 14 working days. For further help, visit the official site at getfitterapp.com, email support at hello@getfitterapp.com, or use the app‑store subscription pages: Apple support (manage subscriptions) and Google Play support (manage subscriptions).

Address

Fitter1 Canada
5069 11th St SE
Calgary, Alberta
Canada T2H 1M7

FAQ

To cancel your Fitter subscription purchased from the website, sign in to your account at getfitterapp.com and use the subscription/cancel option. Alternatively, you can send a cancellation request via email to hello@getfitterapp.com. Remember to allow at least 48 hours before the end of your current subscription period to avoid auto-renewal.

To cancel your Fitter subscription purchased through the Apple App Store, go to your Apple account settings and manage your subscriptions there. Deleting the app will not cancel your subscription, so ensure you follow the store’s subscription management steps.

When you cancel your Fitter subscription before the renewal cutoff, your access remains active until the end of the current paid period. The subscription will not auto-renew thereafter, and your account data is usually retained unless you request deletion.

Refunds are only issued if the product is proven to be faulty or not as described. If you believe you are eligible for a refund, contact support at hello@getfitterapp.com within 14 days of delivery and provide visual proof. Routine cancellations do not automatically generate refunds.

Fitter offers several plans: Monthly at C$42.99, 3-Month at C$59.99, and 6-Month at C$84.99. To cancel a specific plan, follow the cancellation steps based on where you purchased it, either through the website or app stores, and ensure you check the cancellation terms in your account.