
Cancellation service N°1 in United States

Contract number:
To the attention of:
Cancellation Department – Floodvpn
FloodVPN
Phoenix
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Floodvpn service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Floodvpn: Simple Process
What is Floodvpn
Overview
FloodVPN is a virtual private network (VPN) service offering encrypted internet connections and IP masking through apps on mobile platforms and possibly desktop. Publicly available, verifiable details about the company's cancellation and refund policies are limited; the provider is reported to be based in Phoenix, Arizona, USA.
How to cancel Floodvpn
- General approach: determine where you originally subscribed (FloodVPN website, iOS App Store, or Google Play). If you subscribed through the iOS App Store or Google Play, you generally manage and cancel subscriptions through your Apple or Google account. If you subscribed directly on FloodVPN’s website or in an account area inside the app, sign in there and look for an Account, Subscription, or Billing section to cancel.
- Suggested steps - when a direct web account exists: sign in to the FloodVPN account on the official site, go to Account or Subscription settings, select the active subscription, and choose Cancel or Manage Subscription. If the option is not visible, check any in-app settings or support/contact options in the app or site and request cancellation from support.
- App store subscriptions: on iOS open Settings > your name > Subscriptions and cancel FloodVPN there; on Android open Google Play > Profile > Payments & subscriptions > Subscriptions and cancel. After cancelling via the store, verify the subscription status in the FloodVPN app or website account if applicable.
- If you cannot find a cancellation method or receive no response, keep records (screenshots, confirmation emails) and consider contacting the store (Apple or Google) if you were billed through them.
What happens when you cancel
When you cancel a subscription, typical outcomes include retention of access until the end of the already-paid billing period and prevention of future automatic renewals. Specifics for FloodVPN cannot be verified from public sources, so the exact behavior (immediate termination versus access through the paid period) is not confirmed. Data retention and account removal policies are also not available publicly; if you need account deletion or data removal, request that explicitly from FloodVPN support and retain written confirmation.
Will I get a refund?
There is no publicly verifiable FloodVPN refund policy located in App Store, Google Play listings, or on a publicly accessible help/terms page. Therefore, no definitive statement can be made that a 14-day refund right or any money-back guarantee applies in Canada. If you purchased via the Apple App Store or Google Play, refunds are subject to the app stores' refund processes and policies; contact Apple or Google support or use their "report a problem" mechanisms to request refunds. If you paid directly to FloodVPN, you would need to contact FloodVPN support to ask about refunds - keep in mind that without a published policy, refunds are at the provider’s discretion unless local consumer protection law requires otherwise.
Floodvpn plans and pricing
| Plan | Price (CAD) | Billing period |
|---|---|---|
| Monthly | Varies | Varies |
| Annual | Varies | Varies |
| Free trial / Other | Varies | Varies |
Your consumer rights in Canada
In Canada, consumer protection statutes at the federal and provincial level address unfair business practices, misleading representations, and unclear cancellation or refund terms. The Competition Bureau enforces prohibitions on false or misleading claims, and provincial consumer protection laws may require clear disclosure of cancellation and refund terms. If you believe FloodVPN has engaged in misleading billing or has not honored cancellation requests, you can file complaints with your provincial consumer affairs office and the federal Competition Bureau; keep written records of your communications and charges to support any complaint.
Customer experiences
Publicly verifiable user reviews for FloodVPN are limited. No reliable entries were found on Trustpilot or ProductReview Canada at the time of checking, and there is no clear aggregate evidence of recurring issues or consistent praise. Because verified reviews and an accessible help center or terms page were not found, assessments of service quality, reliability, and support responsiveness remain inconclusive based on available public information.
Documentation checklist
- Subscription confirmation (receipt or order email), payment method details, account username/email, screenshots of subscription status in app or store, date/time of cancellation request, any correspondence with FloodVPN or app store support, and billing statements showing charges to your card or account.
Common mistakes
Common mistakes include assuming that cancelling within the app automatically stops billing if the subscription was purchased through the App Store or Google Play; in those cases, cancelling must be done through the relevant store account. Another frequent error is not keeping proof of cancellation or communications - without these records it can be harder to dispute unwanted charges. Also, some users expect an immediate refund automatically; without a published refund policy or store-mediated refund, refunds may not be granted unless required by law or the store’s process is followed.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Direct site / FloodVPN account | Unclear / No verified public policy | Variable (depends on site/app options) |
| Apple App Store (iOS) | Handled by Apple; request via Apple’s refund/report process | Low - Moderate (use Apple’s account settings or Report a Problem) |
| Google Play (Android) | Handled by Google; request via Google Play refund process | Low - Moderate (use Google Play subscriptions or Help Center) |
After cancelling
After you cancel, confirm the subscription status in the app, website account, or the App Store / Google Play subscriptions area. Keep cancellation confirmations and payment records. If you continue to be billed after cancellation, contact your payment provider (bank or card issuer) for a charge dispute and file complaints with relevant consumer protection authorities if needed. For guidance on refunds and disputes through the app stores, use Apple’s and Google’s official support pages; for Canadian consumer protection guidance see the Competition Bureau and your provincial consumer affairs office.
Helpful links (general): Competition Bureau of Canada, Apple report a problem / refunds, Google Play refunds, Government of Canada - Consumer protection.
Address
FloodVPN, Phoenix, Arizona, USA