Cancellation service #1 in Turkey
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Funimate service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Funimate: Easy Method
What is Funimate
Funimate is a mobile and web app for creating short edited videos and adding effects, filters and AI features. It offers a free tier and paid upgrades (Funimate PRO and one‑time packs) that unlock additional effects, watermark removal and other premium tools.
How to cancel Funimate
- On iOS (App Store): Open Settings → tap your name → Subscriptions → select Funimate → Cancel Subscription. Deleting the app or deactivating your Funimate account does not cancel the App Store subscription. For Funimate subscription details see Funimate subscription page.
- On Android (Google Play): Open the Play Store → Order history → find the Funimate purchase → choose “Request a refund” or “Report a problem” if within approximately 48 hours. If the purchase was made more than ~48 hours earlier, contact the developer to request a refund (support@funimate.com or via the Play Store listing). See Funimate’s guidance at Funimate cancel & refund.
- On Web / via the developer: Visit Funimate’s contact/support page or email support@funimate.com to request cancellation or a refund. Contact details: Funimate contact page.
What happens when you cancel
Canceling a subscription stops future automatic renewals. In most cases you will retain access to PRO features until the end of the paid billing period already charged to your account; after that access is revoked. Your account and uploaded content typically remain unless you specifically delete the account - but deleting the app does not stop billing. If you need account deletion after cancelling, contact Funimate support.
Will I get a refund?
Funimate’s public policy does not promise a universal 14‑day statutory right to cancel or obtain a refund; refunds are handled by the platform (Apple or Google) or by the developer at their discretion. Google Play commonly grants refunds automatically if requested within about 48 hours; beyond that you must contact the developer and any refund is at their discretion. On iOS, Apple handles refunds for inadvertent or exceptional purchases via Apple’s report-a-problem/refund process; decisions and processing times are at Apple’s discretion and can take ~48 hours or longer depending on payment method. See Funimate’s subscription page and refund guidance for details: Funimate subscription and Funimate cancel & refund.
Funimate plans and pricing
| Plan | Approx. price (CAD) | Period | Features |
|---|---|---|---|
| Funimate PRO (weekly, USD) | approx C$4.05 | Weekly | Unlock everything, watermark removal, PRO badge, all effects |
| Funimate PRO (monthly, USD) | approx C$12.15 | Monthly | Unlock everything, watermark removal, PRO badge, all effects |
| Funimate PRO (annual, USD) | approx C$81.00 | Annual | Unlock everything, watermark removal, PRO badge, all effects |
| Unlock everything / Funimate AI / Video Pack (iOS in‑app, USD) | approx C$10.79 - C$16.86 | One‑time in‑app purchase | Varies - e.g., full unlock, AI features, video packs |
Your consumer rights in Canada
Canadian consumer protection varies by province. Some laws (for example Quebec’s Consumer Protection Act) provide a 14‑day right of withdrawal for certain online purchases, but digital in‑app services are frequently excluded unless expressly promised. There is no explicit statutory 14‑day refund right visible in Funimate’s public policy. In practice, refunds for in‑app purchases are usually requested through Apple or Google storefront processes; Apple and Google each have their own discretion-based refund policies. If a store or developer refuses a refund and you believe you have a legal right to one, you can consider disputing the charge with your card issuer or contacting your provincial consumer protection office to explore further remedies.
Customer experiences
User reports are mixed but include several recurring issues: performance problems such as buffering and playback glitches even on strong connections; difficulties canceling subscriptions (some users reported needing to contact their bank to stop charges); and slow or unhelpful customer support with refund requests sometimes unanswered. Positive reviews for features and effects also exist but are not prominent in the available dataset. These reports suggest keeping receipts and screenshots when you contact support and acting quickly if you want a platform-level refund window (e.g., Google Play ≈48 hours).
Documentation checklist
- Order receipt or confirmation (App Store / Google Play or email), including order ID and purchase date
- Screenshot of the subscription in your App Store/Play Store account or Funimate account page
- Account email/username used for Funimate
- Billing statement showing the charge (if disputing with your bank)
- Any support correspondence (emails, ticket numbers) and timestamps
Common mistakes
Many users assume deleting the Funimate app or deactivating their Funimate account automatically cancels the subscription; it does not - you must cancel through the store (App Store or Google Play) or the developer if the purchase was made directly. Another common error is waiting past the ~48‑hour Google Play window before requesting a refund via Play - refunds after that are handled by the developer and are less certain. People also sometimes contact the wrong support channel (e.g., emailing Funimate when the purchase was charged by Apple/Google), which delays resolution.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| iOS - App Store | Refunds handled by Apple at its discretion; request via Apple’s report-a-problem/refund process | Low to moderate - cancellation via Settings is straightforward; refunds depend on Apple |
| Android - Google Play | Refunds commonly granted within ~48 hours via Play Store; after ~48 hours refund relies on developer | Low if within ~48 hours; moderate to high if after (requires developer contact) |
| Web / Developer | Refunds depend on developer policy and discretion; contact support@funimate.com | Variable - may require sustained communication with developer |
After cancelling
After you cancel, keep the documentation listed above until the billing period ends and any refund or dispute is resolved. For official guidance and to start cancellations or refund requests, use Funimate’s subscription page at Funimate subscription, Funimate’s cancel/refund article at Funimate cancel & refund, and the developer contact page at Funimate contact. If you cannot get a satisfactory response, you can escalate to your payment provider (credit card or bank) to dispute the charge or contact your provincial consumer protection office for advice.
Address
PIXERY BILGI TEKNOLOJILERI ANONIM SIRKETI, ARI TEKNOKENT 2 BINASI B BLOK, N:4/2/4 REŞİTPAŞA MAHALLESİ 34467, Istanbul, Turkey