Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Fuzion Fitness
1590 Dundas St E, Unit 201
L4X 2Z2 Mississauga
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Fuzion Fitness service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
11/01/2026
Cancellation Fuzion Fitness: Easy Method
What is Fuzion Fitness
Fuzion Fitness is a chain of private fitness clubs operating in multiple Ontario locations (examples include Brampton, Mississauga, Cambridge and Thornhill). Clubs typically offer standard gym equipment, classes and trainer services and advertise promotional membership rates through local marketing and community postings.
The company’s publicly available materials do not include a comprehensive, centralized cancellation or refund policy; most practical information about billing and cancellation comes from local club procedures and member reports.
How to cancel Fuzion Fitness
- Go to the club in person: cancellations are processed in‑club only. Bring government ID, your membership card/account number and any original contract or proof of payment. Complete the club’s digital cancellation form as required; ask staff to submit it and to provide a dated receipt or confirmation number.
- Ask the staff for written confirmation (email or printed) showing the cancellation date and any applicable final charges or cancellation fees. Request the name of the staff member who processed the request.
- If the club refuses in‑person cancellation or is closed and you cannot attend, follow up immediately by email (if an address is available) and, as a fallback, send a registered letter to the club’s local address (example fallback: 1590 Dundas St E, Unit 201, Mississauga, ON L4X 2Z2) with copies of your membership documents and a clear cancellation request; keep proof of delivery.
- Monitor your bank/credit‑card statements for new charges after the cancellation and keep all receipts, screenshots and correspondence.
What happens when you cancel
Cancellation is typically recorded at the club level; how quickly access ends depends on the club’s processing and the terms of your contract. Some clubs may terminate access immediately, others at the end of a billing period. Auto‑renewal should stop once cancellation is processed, but you should obtain written confirmation and verify that recurring payments have ceased.
Fuzion Fitness’s public materials do not state a consistent data‑retention or account‑deletion practice. If you want your account or personal information deleted, request that explicitly in writing when you cancel and ask for confirmation of the action.
Will I get a refund?
There is no publicly stated 14‑day “right of withdrawal” or formal refund guarantee on Fuzion Fitness help pages or terms that are publicly accessible. Complaints on file (for example a BBB complaint concerning Thornhill) describe situations where members who said they were mis‑sold a more expensive membership were refused a refund after short use, indicating refunds are not guaranteed for mis‑selling in practice.
Additionally, community reports (e.g., TrustAnalytica for Mississauga) mention undisclosed cancellation fees and early annual charges that were deducted shortly after joining. If you believe you are owed a refund, request it in writing and escalate promptly - use your credit card company to dispute unauthorized charges, and consider contacting provincial consumer protection or filing a complaint with the Better Business Bureau if the club refuses to refund in clear cases of misrepresentation.
Fuzion Fitness plans and pricing
| Plan | Price | Period | Features / Notes |
|---|---|---|---|
| Bi‑weekly membership (user‑reported, Brampton) | CA$22 + tax | Bi‑weekly | Standard membership; reported CA$50 deposit, possible T‑shirt; 1‑year term with CA$99 cancellation fee (user reported) |
| Billboard promotion | CA$14.99 | Bi‑weekly | Promotional rate advertised publicly (community posts) |
| Grandfathered monthly rate | CA$9.99 | Monthly | Rate retained from prior membership; likely limited availability |
Your consumer rights in Canada
Consumer protection for fitness contracts varies by province. Some provincial frameworks include a cooling‑off or cancellation period for certain service contracts, but Fuzion Fitness’s public resources do not reference a standardized provincial 10‑day cancellation right for its memberships. That means provincial rules and the signed contract will determine your rights.
If you have a dispute over billing or cancellation, you can contact your provincial consumer protection office, file a complaint with the Better Business Bureau, or speak to your financial institution about disputing unauthorized charges. For media or broader consumer advocacy exposure you could contact outlets such as CBC Marketplace.
Customer experiences
Online reviews are mixed. Positive reports praise friendly staff, clean facilities, modern equipment, and value - reviews from Brampton, Mississauga and Cambridge reference good staff, cleanliness and a comfortable environment. At the same time, many negative reviews describe billing issues, difficulty cancelling, undisclosed fees (including a reported $111 cancellation fee and unexpected annual charges), and poor customer service. Several complaints describe members being charged after closures or being denied refunds for alleged mis‑selling.
Documentation checklist
- Membership contract (original or copy), membership number/account ID, and any promo materials or screenshots used during sign‑up.
- Government photo ID, proof of payment (receipts, bank/credit‑card statements), and any written or emailed correspondence with the club.
- A dated copy or screenshot of the club’s cancellation form, the club’s written confirmation of cancellation (or receipt), and proof of delivery if sending registered mail.
Common mistakes
Common errors include assuming you can cancel by phone or online when the club requires in‑person processing; not obtaining written confirmation (only verbal assurances); failing to check the contract for cancellation fees and term lengths; and not monitoring bank or credit‑card statements after cancellation. Another frequent issue is relying solely on promotional verbal promises - keep screenshots or printed copies of advertised rates and terms.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| In‑club (in person) | Possible but not guaranteed; best way to get immediate written confirmation | Low to Medium |
| Registered mail to club (fallback) | Possible if you can prove delivery and the club accepts mailed cancellations; slower and may require escalation | Medium |
| Phone or email | Unreliable - many reports indicate phone/email alone may not be accepted | High |
After cancelling
After your cancellation is confirmed, keep the confirmation receipt and monitor your statements for any further charges. If you see unexpected charges, contact the club with your cancellation proof and request reversal. If the club refuses, consider filing a dispute with your bank or credit card issuer and lodging a complaint with your provincial consumer protection office or the Better Business Bureau.
Useful places to file complaints or get guidance include your provincial consumer protection website (search for "[your province] consumer protection"), the Better Business Bureau, and consumer advocacy programs such as CBC Marketplace.
Address
Fallback mailing address (example): 1590 Dundas St E, Unit 201, Mississauga, ON L4X 2Z2. If you are near a specific Fuzion Fitness location (Brampton, Mississauga, Cambridge or Thornhill), contact that local club directly to confirm where to present cancellation documentation in person.