Cancellation Gearup Booster: Easy Method

What is Gearup Booster

Gearup Booster is a performance/lag‑reduction service and related mobile/PC app that offers subscription plans (weekly, monthly, annual) and in some cases complementary tools (for example Headshot GFX & Sensitivity Tool). The company also sells physical hardware through a separate web shop. Subscriptions are typically auto‑renewing and digital purchases are governed by the app’s User Agreement and support FAQ.

How to cancel Gearup Booster

• Cancel in the GearUP Booster PC app: open the app, go to Configure → Account Settings and cancel auto‑renewal at least three days before your billing date. Cancelling during a free trial ends the trial immediately and prevents future charges (it does not produce a retroactive refund).
• If you subscribed via the Apple App Store or Google Play, cancel through your store account subscriptions (App Store: Apple ID > Subscriptions; Google Play: Menu > Payments & subscriptions > Subscriptions). GearUp’s FAQ does not document platform‑specific steps, so use the store’s subscription controls if your purchase was made there.
• For hardware or shop orders on the GearUp web store: email [email protected] with your order ID (starts with GUPB) within 24 hours of purchase and before shipment to request cancellation. If shipment has occurred or 24 hours have passed, cancellation is generally not accepted.
• If you need formal proof, send a signed cancellation letter by registered mail to GearUp Portal Pte. Ltd., 1 Raffles Quay #49, Singapore 048583 and keep the tracking/return receipt.
• Always keep screenshots or copies of the cancellation screens, confirmation emails, and any support replies.

What happens when you cancel

When you cancel an active subscription through the app, auto‑renewal is stopped; you will not be charged again and access typically continues until the current paid period ends unless you cancelled a free trial (cancelling a trial usually ends access immediately). For in‑app purchases the app provider’s account settings and the app’s backend control renewal - deleting the app does not guarantee cancellation. For physical shop orders, cancellation before shipment will prevent dispatch; after shipment the shop policy generally does not permit cancellation or returns.

Will I get a refund?

GearUp’s published policy states that in‑app digital content and subscriptions are final and non‑refundable except where required by law. Cancelling during a free trial prevents future charges but does not produce retroactive refunds after a trial ends. For web shop hardware orders, refunds/cancellations are possible only within the 24‑hour window before shipment; after shipping the shop says returns are not accepted. Local consumer protection law (see next section) can override these statements in some cases.

Gearup Booster plans and pricing

App store pricing displayed to Canadian users may appear in USD; final CAD billed amount will depend on the store’s conversion, taxes, and exchange rates.

Your consumer rights in Canada

Canadian consumer protection can affect digital and distance sales. GearUp’s terms disclaim refunds “to the extent permitted by applicable law,” which means provincial and federal consumer laws may override a no‑refund policy. For digital content some jurisdictions allow a short cancellation or refund right (commonly around 14 days for online digital purchases in many frameworks), and distance selling rules or provincial laws can provide additional remedies for physical goods. If you believe your legal rights apply, consider contacting your provincial consumer protection office or seeking legal advice. If a merchant refuses a lawful refund, you can also pursue a charge dispute with your bank or card issuer as an additional option.

Customer experiences

Public reviews are mixed. Positive Trustpilot feedback praises improved ping, better stability for some users, an easy UI, and low price compared with alternatives. Negative reports on Trustpilot and Reddit describe difficulty locating cancellation controls, subscriptions that appear to auto‑renew by default, charges after uninstalling the app, and unsatisfactory trial experiences (connectivity, high ping, packet loss). Several users reported unhelpful or repetitive support responses and recommended disputing charges with banks when refunds were refused. These experiences underscore the importance of keeping clear records of cancellation attempts and confirmations.

Documentation checklist

• Account email/username used for the subscription and the date you subscribed
• Order ID for shop purchases (starts with GUPB) and purchase timestamp
• Screenshots of subscription settings, billing page, and any “auto‑renew” indicators
• Copies of cancellation confirmations, support emails, or chat transcripts
• Bank/credit card statements showing the charge(s) you want refunded
• Registered‑mail receipt or tracking number if you send a written cancellation to the postal address

Common mistakes

Many problems arise from assuming that deleting the app cancels a subscription; app removal does not stop store or in‑app auto‑renewal. Another common mistake is waiting too long to cancel hardware orders - the web shop enforces a strict 24‑hour pre‑shipment cancellation window. Users sometimes rely on in‑app cancellation screens without verifying that a confirmation email or store subscription entry reflects the cancellation; always save a confirmation and check your next billing statement. Finally, if you subscribed via Apple or Google, cancelling in GearUp’s app will not necessarily cancel a store subscription - use the store’s subscription manager for those purchases.

Comparative recap

After cancelling

After you cancel, keep documentation and monitor your payment method for further charges. If you do receive an unexpected charge, contact GearUp support first and provide your cancellation evidence. If the merchant refuses a lawful refund or you cannot reach an agreement, consider disputing the charge with your bank or card issuer. For further reading or to contact support, see the official resources below:

Official cancellation/FAQ: GearUp Booster PC membership auto‑renewal FAQ
User Agreement (refunds/terms): Mobile User Agreement
Shop cancellation policy: Shop: changes & order cancellation
Public reviews (examples): Trustpilot page, Reddit thread.

If you choose to send a formal cancellation or complaint by post, a registered letter with return receipt is recommended as proof of delivery.

Address

GearUp Portal Pte. Ltd.
1 Raffles Quay #49
Singapore 048583