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I hereby notify you of my decision to terminate the contract relating to the Goodnovel service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Goodnovel: Easy Method
What is Goodnovel
Goodnovel is a digital reading platform and mobile app (operated by Singapore New Reading Technology Pte Ltd.) that distributes serialized novels and stories. Users access content through in‑app purchases, a coin/ pay‑per‑chapter model and optional subscriptions that auto‑renew through the App Store, Google Play or Goodnovel’s own website.
How to cancel Goodnovel
- App Store (iOS): On your iPhone go to Settings → [your name] → Subscriptions, find Goodnovel and Cancel. Do this at least 24 hours before the renewal to avoid being billed for the next period.
- Google Play: Open the Google Play Store, tap your profile → Payments & subscriptions → Subscriptions, select Goodnovel and Cancel.
- Web (direct Goodnovel): Log in at goodnovel.com, go to Account Settings → Subscription and cancel. Cancelling stops future billing; access typically remains until the end of your current billing cycle. To delete your account or for issues, contact support at contact@goodnovel.com.
What happens when you cancel
Cancelling stops future automatic renewals for the subscription you cancelled. For subscriptions purchased via the App Store or Google Play, billing is handled by those stores; cancelling there prevents further charge renewals from that provider. In most cases you retain access to paid features until the end of the current paid period. Your Goodnovel account and any remaining in‑app coins typically remain on the account unless you request account deletion - deleting an account is a separate action and may require contacting support.
Will I get a refund?
Goodnovel’s stated terms specify that all fees are non‑refundable and are denominated in U.S. dollars. There is no explicit automatic 14‑day cooling‑off refund in Goodnovel’s terms. For purchases made through Apple or Google, refund requests are handled under Apple’s or Google Play’s refund processes, not directly by Goodnovel. If you believe you were charged in error or after cancellation, contact the store (Apple/Google) or your card issuer promptly and keep receipts and screenshots as evidence; you may also contact Goodnovel support, but refunds are not guaranteed under Goodnovel’s own policy.
Goodnovel plans and pricing
| Plan | Price (USD) | Approx. Price (CAD) | Period | Features |
|---|---|---|---|---|
| Weekly Subscription | US$12.99 or US$24.99 | Approx C$17 - C$34 | Weekly | In‑app subscription, auto‑renews |
| Monthly Subscription | US$49.99 or US$64.99 | Approx C$65 - C$85 | Monthly | In‑app subscription, auto‑renews |
Your consumer rights in Canada
Under Goodnovel’s terms purchases are non‑refundable; the company does not explicitly offer a 14‑day cooling‑off refund in its posted terms. Canadian consumer protection for digital content can vary by province and by the nature of the service (continuous access vs. one‑time goods). For digital subscriptions or in‑app services you may have limited statutory rights. In practice, refunds for purchases made through Apple or Google are governed by those platforms’ policies and processes. If you have a dispute or believe you were wrongly charged, contact Apple/Google or your card issuer to request a refund or chargeback, and consider contacting your provincial consumer protection office for guidance.
Customer experiences
Public reviews available for the Canadian Goodnovel experience are largely negative on platforms such as Trustpilot and ComplaintsBoard: multiple reports describe repeated or unclear charges, rising per‑chapter costs, missing or incomplete books, and frustration over the coin/payment model. These reviews indicate a pattern of billing and value complaints, though individual experiences can vary and some users report no issues. Reviews do not change Goodnovel’s published refund terms but may be useful context when contacting payment providers or consumer protection agencies.
Documentation checklist
- Account email/username used with Goodnovel
- Order receipts or App Store/Google Play purchase receipts (screenshots or emails)
- Dates and amounts of disputed charges (bank or card statements)
- Screenshots showing active subscriptions or cancellation confirmation
- Copies of any messages to/from Goodnovel support and timestamps
Common mistakes
Users often uninstall the app but forget to cancel the active subscription in the App Store or Google Play - this does not stop billing. Another common error is expecting an immediate refund from Goodnovel despite its non‑refund policy; refunds for store purchases usually must go through Apple/Google. Cancelling too close to the renewal time (not allowing the 24‑hour window some platforms recommend) can result in an extra billed period. Also, attempting to cancel the wrong account (for example, a second email) can delay resolution.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) - cancel via Apple ID → Subscriptions | Refunds handled via Apple’s refund process; Goodnovel states purchases are non‑refundable | Easy (to cancel); refund success depends on Apple |
| Google Play - cancel via Google Play subscriptions | Refunds handled via Google Play’s refund process; Goodnovel’s terms state non‑refundable | Easy (to cancel); refund success depends on Google |
| Web (direct Goodnovel) - Account Settings → Subscription or contact support | Goodnovel’s terms: no voluntary refunds; you may request support but success is unlikely - bank/issuer dispute possible | Medium (cancel is straightforward; refunds are difficult) |
After cancelling
After you cancel, keep copies of receipts and any cancellation confirmations. If you want a refund or see charges after cancelling, start with the platform that processed the payment: Apple or Google for in‑app purchases, or your credit card/PayPal if charged on the web. Helpful links: Goodnovel home page goodnovel.com, support email contact@goodnovel.com, Apple subscription management and refund pages Manage Subscriptions and Request a refund from Apple, Google Play subscription and refund help Manage Subscriptions on Google Play and Request a refund from Google Play. For Canadian consumer guidance see the Government of Canada consumer information site at ic.gc.ca.
Address
For formal data or account notices, Goodnovel is operated by Singapore New Reading Technology Pte Ltd., Venture Drive #11‑31 Vision Exchange, Singapore (608526). For important or legal notices you may consider sending registered mail to the Privacy/Corporate address above and also emailing contact@goodnovel.com.