Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Gptzero
35 Olden St
08544 Princeton
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Gptzero service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
Cancellation Gptzero: Easy Method
What is Gptzero
Gptzero is an AI-based detection and writing-assistance service that offers tools for checking whether text appears to be AI-generated and for supporting academic or editorial workflows. It is provided through a web platform with subscription plans, occasional free trials for new users, and user support channels listed on its website.
How to cancel Gptzero
- Via web (recommended): Log into your account on the Gptzero website, go to your subscription or billing settings, and choose the cancel option. Cancellation typically takes effect at the end of the current paid term. For reference see the Terms of Use.
- Via email: Send a clear cancellation request including your account email, subscription details, and the date you request cancellation to team@gptzero.me (or the support address provided on their site). Keep a copy of the sent message and any automatic responses.
- If you prefer paper/mail: Send a written cancellation request to the company address (see the Address section below) and, if you are in Canada or sending from Italy, consider using registered mail for proof of delivery.
What happens when you cancel
When you cancel, Gptzero states that cancellation takes effect at the end of the current paid term, so you generally retain access until that date. Auto-renewal will stop for future billing cycles. Your account data (uploaded texts, settings, and account metadata) may remain on the service according to their data and privacy policies; check their privacy page for retention details. If you cancel during a free trial, you should avoid auto-renewal by cancelling before the trial ends.
Will I get a refund?
Gptzero’s published terms indicate that purchases are non-refundable. That is the stated policy for most users. There is at least one alternate site copy of policy language suggesting a possible full refund if a new user cancels within their first month, but this is not the primary terms source and should be treated as an exception rather than a guarantee. If you believe a charge was unauthorized or the service was not provided as promised, you can also raise a dispute with your payment provider or credit card issuer.
Gptzero plans and pricing
| Plan | Price | Billing period |
|---|---|---|
| Free / Trial | Varies | Varies |
| Plus / Paid tiers | Varies | Varies |
Your consumer rights in Canada
Under Canadian consumer protection frameworks (federal and provincial), consumers have rights related to unauthorized or recurring charges, misleading practices, and failure to deliver services as promised. Provincial statutes (for example, Ontario’s Consumer Protection Act) and federal guidance allow consumers to dispute unauthorized or improperly continued subscription charges and to seek remedies when services are not provided. If you cannot cancel or receive a promised refund from the merchant, you can file a dispute with your bank or credit card issuer and contact federal or provincial consumer protection agencies for guidance.
Customer experiences
Reviews are mixed. Some users report the product is useful for academic essay preparation and quick AI-detection checks, and some reviewers say the paid “Plus” version is more accurate and ad-free. However, a number of users report problems: excessive advertisements in free tiers, slow or clunky UX, false positives in AI-detection (human-written text flagged as AI), and instances where cancellation did not stop charges or support did not respond. These patterns suggest doing clear documentation and timely action when cancelling.
Documentation checklist
- Account email and username, subscription ID or invoice numbers, screenshots of billing or subscription pages, copies of cancellation confirmation (webpage or email), timestamps of when you requested cancellation, and any replies from support; if sending paper, use registered mail and keep the tracking/return receipt.
Common mistakes
Waiting until the trial ends to cancel: because trials auto-renew, cancelling only after renewal can leave you charged for a period you intended to avoid. Example: a user who cancelled two days after a 7-day trial ended found a renewal charge had already posted.
Not saving confirmation: failing to save a cancellation confirmation email or screenshot can make disputes harder. Example: a user reported continued charges after cancelling but had no saved proof of the request to submit to their bank.
Using unsupported contact routes: sending questions to social media or non-official channels can delay resolution; always use the account interface, the listed support email, or registered mail for formal requests.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web cancellation (account settings) | Generally no (policy states purchases are non-refundable; first-month exceptions reported in alternative copies may apply in rare cases) | Low to Medium - straightforward when the site functions, but some users report issues or continued charges |
| Email cancellation (team@gptzero.me) | Generally no | Medium to High - depends on response from support and record-keeping |
| Cancel during free trial | No refund needed if cancelled before auto-renewal; if auto-renewed, refunds are generally denied but disputes possible | Low if done before trial end; Higher if after renewal and dispute required |
After cancelling
After you cancel, keep copies of confirmation emails, screenshots of your subscription status, and any related receipts. If charges continue after cancellation, contact Gptzero support by email first and escalate to your payment provider or card issuer to dispute the charge if necessary. For official guidance in Canada, consult federal and provincial consumer protection resources such as the Office of Consumer Affairs (oca-bc.nsf/eng/home) and the Financial Consumer Agency of Canada (fcac). If sending a written cancellation from Canada, consider registered mail for proof of delivery and address the letter to the company address below.
Address
GPTZero Inc., 35 Olden St, Princeton, NJ 08544, United States