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I hereby notify you of my decision to terminate the contract relating to the Hallow service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Hallow: Easy Method
What is Hallow
Hallow is a meditation and prayer app that offers free content plus a paid subscription for full access to premium features such as curated prayer plans, guided sleep content, challenges, and exclusive series. Subscriptions can be purchased through Hallow’s website, Google Play, or the Apple App Store; billing and refund handling may differ depending on the purchase channel.
How to cancel Hallow
- Apple App Store - You must cancel the subscription via your Apple ID’s Subscriptions settings in the App Store. Hallow cannot cancel App Store subscriptions for you; follow Apple’s subscription management steps in your device or Apple support pages to stop renewal.
- Google Play Store - Open Google Play app → Profile icon → Payments & Subscriptions → Subscriptions → Find Hallow → Cancel Subscription.
- Web (Hallow.com) - Log into Hallow.com → Settings → Subscription → Click "Cancel Subscription" → Continue to Cancellation → Confirm. After confirming, you should receive a cancellation confirmation email.
What happens when you cancel
When you cancel a paid Hallow subscription, you generally retain access to premium content until the end of the current billing period; the subscription will not renew after that date. Cancelling does not automatically delete your account or personal data - your Hallow account and data (such as progress, praylists, and settings) typically remain unless you request account deletion through Hallow support. If you cancel an App Store or Google Play subscription, billing is handled by that platform and the platform’s cancellation timing applies.
Will I get a refund?
Hallow reviews refund requests on a case-by-case basis if requested within 14 days of the initial charge, but generally considers sales final. If you purchased via the Apple App Store, you must contact Apple for refunds - Hallow cannot issue refunds for App Store purchases. If you subscribed via PayPal on Hallow.com, cancel the subscription and then submit your receipt and PayPal details to support@hallow.app to request a refund. For Google Play purchases, follow Google Play’s refund procedures and policies; Hallow’s ability to refund Play purchases is limited by Google’s platform policies.
Hallow plans and pricing
| Plan | Price (Canada) | Period | Features |
|---|---|---|---|
| Individual Monthly (via iTunes / Canada) | C$11.99/month | Monthly | Full access to premium content (Praylists, Challenges, Sleep, etc.) |
| Individual Annual (via iTunes / Canada) | C$77.99/year | Annual | Full access to premium content (Praylists, Challenges, Sleep, etc.) |
Your consumer rights in Canada
Under Canadian consumer protection principles, some digital purchases may be covered by a province-specific right of cancellation or a 14‑day “cooling‑off” period for certain sales; practices and enforceability vary by province. Hallow states it will review refund requests on a discretionary, case‑by‑case basis within 14 days of the initial charge. Note that purchases made through platform providers (Apple App Store, Google Play) are subject to those providers’ refund and dispute procedures, which can differ from web purchases made directly through Hallow.
Customer experiences
Many users report positive experiences with Hallow’s content and say the app enriched their spiritual life, praising teachings from clergy and curated prayer plans. Conversely, a significant number of complaints on review sites cite unexpected or unauthorized charges, difficulty cancelling subscriptions (particularly when purchased through platforms), and challenges obtaining refunds or timely responses from customer service. Online review aggregates show mixed-to-negative billing-related feedback alongside content-oriented praise.
Documentation checklist
- Order receipt or screenshot showing the charge (include date and amount).
- Platform used to subscribe (Apple App Store, Google Play, Hallow.com / PayPal).
- Order ID, transaction ID, or App Store / Google Play receipt number (if available).
- Your Hallow account email and device used.
- If requesting a mailed or formal notice, a copy of the cancellation request and proof of mailing (registered mail / raccomandata A/R) addressed to Hallow, Inc., Attn: Support or Cancellations.
Common mistakes
Users commonly assume deleting the app cancels the subscription - deleting the app does not stop subscription renewals; you must cancel through the platform or Hallow.com depending on where you subscribed. Another common error is contacting Hallow for refunds for App Store purchases - Apple controls those transactions, so refunds must be requested from Apple. People also sometimes attempt to cancel the wrong account (for example, a different Apple ID or Google account), or fail to save or screenshot confirmation emails after cancellation - retain confirmation as proof.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store | Contact Apple for refunds; Hallow cannot issue App Store refunds. | Medium - cancellation via Apple settings is straightforward, but refunds go through Apple and can vary. |
| Google Play Store | Request refunds via Google Play’s refund process; Hallow’s role is limited. | Low - Medium - cancellation steps in Google Play are clear; refunds depend on Google’s policy. |
| Web (Hallow.com / PayPal) | Hallow reviews refund requests case‑by‑case within 14 days; PayPal purchases require submitting receipt and PayPal details to support@hallow.app. | Medium - web cancellation is self‑service, but obtaining a refund depends on Hallow support and timing. |
After cancelling
After you cancel, watch for a confirmation email (if you cancelled via Hallow.com) and keep that as proof. If you need a refund or have billing questions, contact Hallow support at support@hallow.app and include the documentation listed above. For App Store refunds, use Apple’s refund request tool (request a refund from Apple) or manage subscriptions via Apple support pages (manage subscriptions on iPhone or iPad). For Google Play refunds, see Google’s refund policies and request form (Google Play refund info). If you used PayPal, review PayPal’s refund guidance (PayPal refund help) and submit your details to Hallow support for their review.
Address
Hallow, Inc., Attn: Support or Cancellations, 231 S La Salle St, Suite 2100, Chicago, IL 60604, USA