Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Headspace
2417 Michigan Avenue
90404 Santa Monica
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Headspace service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Headspace: Easy Method
What is Headspace
Headspace is a subscription-based app offering guided meditation, sleep tools and mindfulness content accessed via mobile apps and the Headspace website. Subscriptions can be purchased through the iOS App Store, Google Play (Android) or directly on Headspace’s website, and billing and cancellation rules vary by purchase channel.
How to cancel Headspace
- App Store (iOS) - Open your iPhone or iPad Settings or the App Store, go to your Apple ID > Subscriptions (or Manage App Subscriptions) and cancel the Headspace subscription before the renewal date. Cancelling stops future auto‑renewal but does not produce a Headspace refund; Apple controls purchases made through iTunes. See Headspace terms: headspace.com.
- Google Play (Android) - Open the Google Play app, tap Menu > Subscriptions (or follow Google’s current subscription steps), select Headspace and cancel before the next billing date. Cancelling prevents further renewals; refunds for Play purchases are governed by Google. See Headspace terms: headspace.com.
- Web / Website purchase - Sign in on the Headspace website and cancel via your account subscription settings, or email help@headspace.com before renewal. Website cancellations typically take effect at the end of the current billing term; Headspace’s terms state no partial‑term refunds. See: headspace.com.
- Formal / legal notice - If you intend to send a legal cancellation or dispute notice, use registered mail (proof of delivery) addressed to Headspace, ATTN: Legal, at the address in Section 12 and keep tracking/return receipt.
What happens when you cancel
Cancelling prevents the subscription from automatically renewing at the next billing date. You will normally retain access to Headspace content for the remainder of the paid billing period; cancellation usually takes effect at the end of the current term rather than immediately. Headspace retains account data according to its privacy policy and terms; check your account settings or Headspace’s Privacy Policy for details about data retention or deletion.
Will I get a refund?
Headspace’s published policy states it does not provide refunds for partial subscription terms, and sales through the Apple App Store or Google Play are treated as final and subject to Apple’s or Google’s refund policies. Purchases made directly on Headspace’s website are generally final per their terms. Under Canadian federal rules there is no automatic legal right to refunds for non‑defective digital services; provincial rules (for example Quebec or Ontario) may have specific provisions or exceptions, but subscriptions and service‑type contracts are often excluded from mandatory refund rights. If you believe a charge is in error you can still request a refund from Headspace support or pursue a refund through Apple/Google or your payment provider (chargeback) if eligible. Relevant Headspace terms: headspace.com. For Canadian consumer guidance see federal and provincial resources linked below.
Headspace plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly | C$17.99 | Monthly | Full access to meditation, sleep and mindfulness content (in‑app purchase via iOS App Store Canada) |
| Annual | C$89.99 | Annual | Full access to meditation, sleep and mindfulness content (in‑app purchase via iOS App Store Canada) |
Your consumer rights in Canada
Canadian federal consumer rules do not generally require businesses to provide refunds for online purchases of digital services that are not defective; you are ordinarily bound by the supplier’s stated refund policy. Quebec has stronger protections for some online purchases - sellers must respect cancellation notices and may be required to issue refunds within statutory timelines for certain purchases - but service contracts and subscriptions are often treated as exceptions. Ontario’s Consumer Protection Act includes a limited “cooling‑off” right for some agreements, but its applicability to digital subscriptions is context‑specific. If you believe a refund is required or you were misled, you can raise the issue with Headspace, lodge a complaint with provincial consumer protection authorities, or consider a chargeback through your payment provider. See federal guidance: ised‑isde.canada.ca, Quebec guidance: opc.gouv.qc.ca, and Ontario reference: ontario.ca.
Customer experiences
Reviews are mixed. Some users praise Headspace for helpful content and a good user experience. However, many reviewers report difficulties with unexpected auto‑renewals, trouble cancelling free trials in time, and denials of refund requests - especially for purchases made through app stores - producing frustration and reports of unresponsive customer service. These patterns suggest keeping careful records (screenshots, timestamps and confirmation emails) is important if you later need to dispute a charge. See user reviews: ca.trustpilot.com.
Documentation checklist
- Account email/username and subscription type (monthly/annual)
- Receipt or order confirmation showing charge date and amount
- Screenshots of subscription settings or cancellation confirmation
- Dates/times you attempted to cancel and any error messages
- Support ticket numbers, emails or chat transcripts with Headspace
- Bank or card statement entry showing the charge
- If sending a legal notice, registered mail tracking number and return receipt
Common mistakes
Common errors include cancelling the app on the device without cancelling the subscription in Apple or Google account settings (so billing continues), waiting until after renewal to cancel (which triggers a new billing period), and not saving cancellation confirmations or receipts. Another frequent mistake is assuming Headspace will issue a refund automatically; Headspace’s terms state refunds are not provided for partial terms and purchases through app stores are governed by Apple or Google.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | No - Headspace states App Store sales are final; refund requests are handled by Apple per its policy. (Headspace terms) | Medium - cancellation is done via Apple subscriptions; users report occasional unexpected renewals or confusion. |
| Google Play (Android) | No - Headspace indicates Google Play sales are final; refunds are subject to Google’s policies. (Headspace terms) | Medium - cancel via Google Play subscriptions; user reports show some difficulties or disputes over renewal timing. |
| Web / Website purchase | No - Headspace’s terms state web purchases are final and partial‑term refunds are not provided. You can request support at help@headspace.com. | Low - Medium - cancellation via account settings or email is straightforward, but refunds are generally not granted. |
After cancelling
After you cancel, keep your cancellation confirmation, monitor your bank/card statements to confirm no further charges occur, and save any support correspondence. If you are charged after cancelling, contact Headspace support at help@headspace.com, then contact Apple or Google if the purchase was made through their stores, and consider contacting your bank to discuss a chargeback if appropriate. For legal or formal notices, send registered mail to Headspace’s legal address (Section 12). Useful references include Headspace’s terms: headspace.com and Canadian consumer resources: ised‑isde.canada.ca and opc.gouv.qc.ca.
Address
Headspace, ATTN: Legal, 2417 Michigan Avenue, Santa Monica, CA 90404, United States