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Cancel HEADWAY
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I hereby notify you of my decision to terminate the contract relating to the Headway service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Headway: Easy Method
What is Headway
Headway is a mobile and web service that provides bite‑sized book summaries, learning content and tools designed to help users absorb key ideas quickly. It is offered as a freemium app with subscription plans that unlock unlimited access and full features across devices.
How to cancel Headway
- App Store (iOS): On your iPhone open Settings → tap your name → Subscriptions → select Headway → tap Cancel Subscription. If you purchased via the Apple App Store you must cancel through Apple; Headway cannot cancel App Store subscriptions for you.
- Google Play (Android): Open the Google Play Store app → tap your profile picture → Payments & subscriptions → Subscriptions → select Headway → Cancel subscription.
- Web / direct (Headway website): Sign in to your Headway Account page and turn off automatic renewal or cancel the subscription there. To delete your Headway account from the app: open Profile → tap the gear icon → Delete Account → type “GOODBYE” and confirm.
- Timing: Subscriptions auto‑renew at the end of the billing cycle. Cancel at least 24 hours before the end of the current cycle (this also applies to free trials) to avoid the next charge.
What happens when you cancel
When you cancel, your subscription will remain active until the end of the current paid billing period unless the provider (App Store or Google Play) processes a different schedule. After the billing period ends you will lose access to paid features; any saved preferences or content associated with a paid account may be downgraded or become inaccessible.
Account data and profile information are retained according to Headway’s account and privacy settings; to remove personal data you must use the app’s Delete Account flow after cancelling subscriptions. Keep copies of receipts and cancellation confirmations in case you need to contact support.
Will I get a refund?
If you bought Headway through Apple’s App Store, refunds are handled by Apple under Apple’s refund policies; Headway cannot directly issue refunds for App Store purchases. For purchases made directly on Headway’s website, Headway’s terms state that purchases are generally final and non‑refundable except where mandatory law requires otherwise or at Headway’s discretion. EU consumers have a specific 14‑day withdrawal right for digital content only if they did not consent to immediate delivery; if they consented to immediate performance, that right can be lost.
Headway plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly (App Store Canada display) | US$12.99 (charged in local currency by App Store) | Monthly | Unlimited access, full features |
| Quarterly (App Store) | US$29.99 | 3 months | Same as monthly, billed every three months |
| Annual (App Store) | US$89.99 (typically converts to ~C$210 - C$240) | Yearly | Complete access, best value |
| Lifetime Deal (third‑party offer) | C$83.99 (single user) | Lifetime | Unlimited access, one‑time payment (third‑party promotion) |
Your consumer rights in Canada
Canadian consumer protection does not automatically provide a 14‑day withdrawal right for digital content the way EU rules do. Headway’s terms state purchases are non‑refundable unless required by applicable law or granted at Headway’s discretion. In Canada, your rights depend on provincial and territorial consumer protection statutes and the specific circumstances of the purchase (for example, whether the merchant complied with disclosure obligations). If you believe a charge is unauthorized or misleading, you can also raise the issue with your payment provider or card issuer.
Customer experiences
Many users praise Headway’s user‑friendly interface, short and digestible summaries, and convenience for learning on the go. At the same time, common negative feedback includes unexpected or confusing charges, frustration with automatic renewals, difficulties or delays when cancelling, and disputes over refunds. Some users report issues with duplicate charges or poor resolution from support; a small number have described experiences as feeling like a “subscription scam.” These reports suggest keeping careful records and confirming cancellation with screenshots or confirmation emails.
Documentation checklist
- Receipt or order confirmation (email or App Store/Google Play purchase record)
- Screenshot of subscription entry in App Store / Google Play / Headway Account page showing active subscription or renewal date
- Date and time of cancellation attempt and any cancellation confirmation message or screenshot
- Bank or credit card statement showing the charge(s) in question
- Your Headway account email and any support ticket or correspondence IDs
Common mistakes
Common mistakes include deleting the Headway app without cancelling the subscription (deleting the app does not stop billing), cancelling the wrong account or device, or waiting until the last moment and missing the 24‑hour cancellation window. Some people assume Headway can refund App Store purchases directly - refunds for App Store purchases must be requested from Apple. Also, not keeping the cancellation confirmation or receipt can make disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds handled by Apple (Headway cannot issue App Store refunds) | Medium - cancel in iPhone Settings under Subscriptions |
| Google Play (Android) | Refunds handled by Google Play (request via Google Play support) | Medium - cancel in Google Play Store app under Subscriptions |
| Website / direct subscription | Generally non‑refundable except where law requires or Headway agrees | Low - cancel via Headway Account page; delete account via app if needed |
After cancelling
After you cancel, confirm you received a cancellation confirmation (email or screenshot) and check that the subscription status shows as cancelled in App Store, Google Play, or your Headway Account page. Monitor your bank or card statement for any unexpected charges. If you need a refund for an App Store or Google Play charge, submit the request to Apple or Google via their refund processes: Apple refunds and purchase problems are reported through reportaproblem.apple.com or Apple Support pages, and Google Play refunds via Google Play Help. For account issues, cancellations, or data deletion requests that relate to Headway’s service directly, consult Headway’s help center or support (for example, Headway Help Center) and include the documentation checklist items to speed resolution.
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