Servicio de cancelación N°1 en United States
Señora, Señor,
Le notifico mediante la presente mi decisión de poner fin al contrato relativo al servicio Hint.
Esta notificación constituye una voluntad firme, clara e inequívoca de cancelar el contrato, con efecto en la primera fecha posible o de conformidad con el plazo contractual aplicable.
Le ruego tome todas las medidas útiles para:
– cesar toda facturación a partir de la fecha efectiva de cancelación;
– confirmarme por escrito la buena toma en cuenta de la presente solicitud;
– y, en su caso, transmitirme el recuento final o la confirmación de saldo.
La presente cancelación le es dirigida por e-correo certificado. El envío, el sellado de tiempo y la integridad del contenido están establecidos, lo que lo convierte en un escrito probatorio que responde a las exigencias de la prueba electrónica. Por lo tanto, dispone de todos los elementos necesarios para proceder al tratamiento regular de esta cancelación, de conformidad con los principios aplicables en materia de notificación escrita y libertad contractual.
De conformidad con las reglas relativas a la protección de datos personales, le solicito también:
– suprimir el conjunto de mis datos no necesarios para sus obligaciones legales o contables;
– cerrar todo espacio personal asociado;
– y confirmarme el borrado efectivo de los datos según los derechos aplicables en materia de protección de la vida privada.
Conservo una copia íntegra de esta notificación así como la prueba de envío.
Cancellation Hint: Easy Method
What is Hint
Hint is a subscription-based app that offers astrology, palm-reading and personalized insights through in-app content and live chat features. It uses recurring billing for trial and paid plans and provides account management through its web portal and app-store subscription interfaces.
How to cancel Hint
- Web (recommended): Go to the Hint Cancellation Portal, log in with the email on file and your confirmation code, and follow the on-screen steps to cancel. Your subscription remains active until the end of the prepaid period and auto-renewal will stop after cancellation. See Hint cancellation help.
- App Store / Google Play: If you subscribed through Apple or Google, cancel via your Apple App Store or Google Play subscriptions settings. Hint’s Help Center does not document a direct in-app cancellation flow for these stores; refunds and subscription controls may be handled by the store.
- Email (support): You can also contact support at support@hint.com for help, but cancellations are processed primarily through the portal or the app-store subscription interfaces.
What happens when you cancel
When you cancel through the Hint portal, your subscription remains active until the end of the period you already paid for; there are no partial-period refunds. Auto-renewal will be turned off so you will not be billed again after the current prepaid period ends. If you cancelled through an app store, the store’s rules about when service ends may apply (for example, you often retain access until the end of the current billing cycle).
Account data and any content associated with your account are handled under Hint’s policies. If you need copies of receipts or records, export or save them before the service ends and contact support for account-specific questions.
Will I get a refund?
Refund eligibility is limited. First-time trial users may be eligible for a full refund if requested within 30 days, provided the trial has not been used previously and there is no Terms-of-Service violation. Beyond trials, refunds are only available in specific cases: verified technical problems reported within 30 days, documented service downtime exceeding 24 hours (excluding scheduled maintenance and force majeure), billing errors (duplicate or unauthorized charges), or where required by law. Refunds are not available for partial or unused time, plan downgrades, maintenance periods, change of mind, or failure to cancel before renewal. Hint’s published refund and money-back pages outline these rules - see Refund policy and Money-back guarantee.
If a refund is approved, it will be processed to the original payment method and may take up to 10 business days to appear on your statement, depending on your bank. Note that some users report inconsistent outcomes for refund requests; if you believe you were billed in error, document your case and follow up with support promptly.
Hint plans and pricing
| Plan | Price (approx USD) | Period | Features |
|---|---|---|---|
| 7-Day Trial | ≈ US$1.00 | Weekly trial | Full access during trial |
| Monthly Plan (Standard) | ≈ US$29.99/month | Monthly | Live chats, daily horoscopes, premium insights |
| Basic Monthly | ≈ US$19.99/month | Monthly | Base-level subscription |
| Standard Monthly | ≈ US$49/month | Monthly | Mid-tier subscription |
| Premium Monthly | ≈ US$69/month | Monthly | Full-tier subscription |
Your consumer rights in Canada
Canadian consumers have protections that require clear disclosure of recurring charges and a reasonable ability to cancel subscriptions for digital services. There is generally no automatic statutory 14-day cooling-off right for in-app digital goods in Canada unless specific provincial rules or distance-selling provisions apply. If you experience unauthorized billing or refusal to refund where you believe one is owed, contact your provincial consumer protection agency and consider disputing the charge with your card issuer. Keep records of all communications, receipts and cancellation confirmations.
Customer experiences
Reviews are mixed. Many users praise Hint’s user interface and personalized content, describing the app as easy to use and helpful for astrology and palm-reading insights. However, there are repeated reports of unexpected charges, subscriptions that are hard to cancel, difficulty obtaining refunds, and instances where users say the app continued billing after they attempted to cancel. See user feedback on Trustpilot and community discussions such as Reddit for examples and patterns reported by other customers.
Documentation checklist
- Account email and username used for Hint
- Subscription confirmation code or order receipt
- Screenshots of charges on your bank/credit card statement (date, amount, merchant)
- Copies of cancellation confirmation or screenshots from the cancellation portal
- Support request emails, ticket numbers, and timestamps of communications
- Any app-store purchase receipts if you subscribed via Apple or Google
Common mistakes
Users commonly try to cancel in the wrong place: subscriptions purchased through Apple or Google must be cancelled through those stores rather than the Hint web portal. Another frequent error is assuming a pro-rated refund will be issued for unused time - Hint’s policy disallows partial refunds in most cases. Not saving a cancellation confirmation or waiting too long to report billing errors (the policy often requires reporting within 30 days) can weaken a refund claim. Also check which email was used to subscribe; accounts under a different email may not be visible to you when logging in.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (Hint Cancellation Portal) | Possible (trial refunds within 30 days; other refunds case-by-case) | Low |
| App Store / Google Play | Subject to Apple/Google refund rules; Hint may not control | Medium - High |
| Email support to support@hint.com | Case-by-case; limited eligibility | Medium |
| Bank/credit-card dispute | Possible for unauthorized or billing errors | High |
After cancelling
After you cancel, save a copy of the portal confirmation and monitor your bank statement through the next billing date to ensure auto-renewal stopped. If you need a refund or see continued charges, open a support ticket with Hint and attach your documentation. For unresolved disputes, contact your card issuer to dispute unauthorized charges and consider filing a complaint with your provincial consumer protection office. Helpful pages: cancel subscription, refund policy, and money-back guarantee.
Address
2093 Philadelphia Pike #3129, Claymont, DE 19703, United States. For support contact: support@hint.com.