Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Hudl
29775 Network Place
60673-1775 Chicago
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Hudl service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
18/01/2026
Cancellation Hudl: Easy Method
What is Hudl
Hudl is a sports video and performance-platform used by teams, coaches and athletes to record, review and share game footage, training sessions and analytics. It offers subscriptions, ticketing and hardware (such as Sideline equipment) together with web and mobile apps to manage footage and performance data.
How to cancel Hudl
- iOS (App Store): Go to iPhone Settings → tap your name → Subscriptions → select HUD subscription → tap Cancel Subscription. Deleting the app or your Hudl account does not cancel an App Store subscription.
- Android (Google Play): Open the Google Play app → tap your profile icon → Payments & subscriptions → Subscriptions → select HUD subscription → tap Cancel subscription. Deleting the app or your Hudl account does not cancel a Google Play subscription.
- Web (hudl.com): Purchases made directly at hudl.com cannot be changed or canceled through the site; web orders are described in Hudl’s terms as final and non‑refundable unless Hudl explicitly agrees otherwise. For assistance on a web purchase, contact Hudl support.
What happens when you cancel
If you cancel a subscription purchased through Apple or Google Play, you will retain access to Hudl for the remainder of the prepaid period; cancellation prevents renewal at the next billing date. Hudl does not provide prorated refunds for unused time after cancellation via those platforms. Web orders that are classified as final will remain active according to their purchased term unless Hudl grants an exception. Your account data and uploaded content typically remain in your account after cancellation; consult Hudl support or the Site Terms for details on data retention and deletion.
Will I get a refund?
Hudl’s Site Terms state that purchases are final and non‑refundable unless Hudl explicitly indicates otherwise. In practice, Hudl may, at its sole discretion, issue a full or partial refund, credit or discount in exceptional cases. For ticket purchases, Hudl’s policy is no refunds or exchanges except when an event is cancelled - if an event is postponed or rescheduled, tickets generally remain valid and refunds are only issued if the event is cancelled and the organizing entity authorizes it. Hardware such as Hudl Sideline equipment can be returned for a full refund within 30 days of shipment according to Hudl’s hardware return policy.
Hudl plans and pricing
| Plan | Price (CAD) |
|---|---|
| Subscription plans | Varies |
Your consumer rights in Canada
If you live in Canada, Hudl’s arbitration agreements and class‑action waiver language in its Site Terms and Ticket Terms do not apply to you. Canadian consumer protection laws may provide additional rights beyond Hudl’s stated policies, including rights around unfair contract terms, refunds in certain circumstances, and dispute resolution. If you believe Hudl has violated a Canadian consumer protection law, consider contacting your provincial consumer protection office or seeking legal advice.
Customer experiences
Reviews and consumer reports show a mix of experiences. Positive feedback highlights Hudl’s high‑quality products, timely delivery and usefulness for family and team experiences. Common negative feedback includes frustration over cancellation and refund processes (particularly for web purchases), lack of prorated refunds, and occasional difficulties reaching satisfactory customer service resolutions. These patterns suggest the platform is well regarded for product quality but that billing and post‑purchase support can be a pain point for some users.
Documentation checklist
- Account email and username used for the Hudl subscription or purchase
- Order number or receipt (web purchases) or confirmation of App Store/Google Play subscription
- Date of purchase and billing period
- Screenshot or confirmation of cancellation (if available)
- For hardware returns: shipment tracking and original packaging documentation
Common mistakes
Users commonly expect that deleting the Hudl app or the Hudl account will cancel a subscription - it does not; subscriptions purchased through Apple or Google remain active until cancelled through those platforms. Others attempt to cancel web purchases that are described in Hudl’s terms as final and are surprised when cancellation is denied. Another frequent mistake is assuming a prorated refund will be issued after cancelling mid‑billing period; Hudl’s published policy is that access continues until the end of the paid period and prorated refunds are not provided. Finally, some users contact the wrong support channel (for example contacting Hudl support about an App Store billing charge instead of Apple), which can delay resolution.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| iOS (App Store) | No (access continues until period end; no prorated refunds) | Moderate - cancel via iPhone Settings → Subscriptions |
| Android (Google Play) | No (access continues until period end; no prorated refunds) | Moderate - cancel via Google Play app → Subscriptions |
| Web (hudl.com purchases) | No (ALL SALES ARE FINAL and non‑refundable unless Hudl agrees otherwise) | High / Not changeable in most cases - contact Hudl support for exceptions |
After cancelling
After you cancel, save any confirmation or screenshots showing the cancellation and monitor your bank or credit card statements to confirm there are no further renewals. For App Store or Google Play billing issues, contact Apple or Google directly for subscription charge disputes. For web purchases, ticket issues or hardware returns, contact Hudl Support or consult Hudl’s Site Terms and Ticket Terms for specific procedures. Helpful starting points: Hudl Support at https://support.hudl.com, Apple’s subscription management help at https://support.apple.com/en-us/HT202039, and Google Play subscriptions help at https://support.google.com/googleplay/answer/7018481. If you need official terms, see Hudl’s site at https://www.hudl.com.
Address
For invoice or billing correspondence (recommended by registered mail with return receipt):
Hudl / Invoice Inquiries
29775 Network Place
Chicago, IL 60673‑1775
United States
When sending physical correspondence, consider using registered mail (for example, raccomandata A/R or your country’s equivalent) so you have proof of delivery.