1. számú lemondási szolgáltatás Singapore országban
Tisztelt Hölgyem/Uram!
Ezúton értesítem Önöket arról a döntésemről, hogy megszüntetem a Ianygo szolgáltatásra vonatkozó szerződést.
Ez az értesítés határozott, egyértelmű és félreérthetetlen szándékot jelent a szerződés felmondására, a lehető legközelebbi esedékességgel vagy az alkalmazandó szerződéses határidőnek megfelelően hatállyal.
Kérem, hogy tegyék meg a szükséges intézkedéseket a következők érdekében:
– minden számlázás megszüntetése a tényleges felmondás időpontjától;
– írásos megerősítés küldése arról, hogy ezt a kérelmet figyelembe vették;
– és adott esetben a végső elszámolás vagy az egyenleg megerősítésének megküldése.
Ezt a felmondást hitelesített e-levélben küldöm Önöknek. A küldés, az időbélyegzés és a tartalom integritása megállapított, ami bizonyító erejű írásbeli dokumentummá teszi, amely megfelel az elektronikus bizonyítás követelményeinek. Tehát rendelkeznek minden szükséges elemmel ennek a felmondásnak a szabályos feldolgozásához, az írásbeli értesítésre és a szerződési szabadságra vonatkozó alkalmazandó elveknek megfelelően.
A személyes adatok védelmére vonatkozó szabályoknak megfelelően azt is kérem:
– töröljék minden személyes adatomat, amelyek nem szükségesek a jogi vagy számviteli kötelezettségeikhez;
– zárjanak le minden kapcsolódó személyes teret;
– és erősítsék meg az adatok tényleges törlését a magánélet védelme terén alkalmazandó jogoknak megfelelően.
Megőrzöm ennek az értesítésnek a teljes másolatát, valamint a küldési bizonyítékot.
Cancellation Ianygo: Easy Method
What is Ianygo
Ianygo (iAnyGo) is a location-spoofing app from Tenorshare that lets users simulate GPS movement and change device location for purposes such as location-based games and testing. It is offered as a desktop application and as an iOS app, with paid subscription and one-time plans managed either directly through Tenorshare or through platform app stores.
How to cancel Ianygo
- Tenorshare / web purchases: Contact Tenorshare support and request cancellation of your subscription or ask them to turn off auto-renewal. Ask for confirmation (ticket number or confirmation email). Cancellation typically takes effect at the end of the current billing cycle. If available, you may also send a written cancellation by registered mail to Tenorshare's corporate address (see "Address" below) and keep proof of postage.
- Google Play (Android): Open the Google Play Store > Menu > Subscriptions, find iAnyGo (order IDs often begin with "GPA..."), select Manage > Cancel subscription. Cancellation takes effect at the end of the paid period; refunds follow Google Play's refund policies and must be requested through Google if eligible.
- App Store (iOS): Manage subscriptions via your Apple ID settings on your device or the App Store (Subscriptions > iAnyGo) and turn off auto-renewal or cancel. App Store subscriptions are governed by Apple's policies; refunds must be requested through Apple.
What happens when you cancel
When you cancel, auto-renewal is stopped so you will not be charged again at the next billing date. Generally you retain access to any paid features until the end of the period you already paid for; the license or subscription usually remains active through that date. Tenorshare may retain account and usage data according to its privacy and data-retention policies - if you need data deleted, request it explicitly from support.
Will I get a refund?
Refund eligibility depends on how you purchased iAnyGo. For purchases made directly from Tenorshare on the web, Tenorshare offers a voluntary 30-day money-back guarantee: if the product does not work and support cannot resolve the issue, you may be eligible for a refund within that period. For purchases through the App Store or Google Play, refunds must be requested through Apple or Google respectively; Tenorshare defers to their refund mechanisms and cannot directly issue those refunds. In Canada, there is no universal statutory cooling-off period that guarantees a refund for digital subscriptions bought online, so the 30-day guarantee from Tenorshare is a voluntary protection rather than a legal entitlement.
Ianygo plans and pricing
| Plan | Price (approx. CAD) | Period | Features |
|---|---|---|---|
| Tenorshare Official - Monthly (1 PC, 5 devices) | ≈ C$13.43 | Monthly | 1 PC, up to 5 mobile devices, auto-renewal |
| Tenorshare Official - Quarterly | ≈ C$26.93 | Quarterly | 1 PC, up to 5 mobile devices, auto-renewal |
| Tenorshare Official - Annual | ≈ C$53.93 | Annual | 1 PC, up to 5 mobile devices, auto-renewal |
| Tenorshare Official - Lifetime | ≈ C$121.43 | Lifetime | One-time purchase, free upgrades forever |
| iAnyGo iOS App - Monthly | ≈ C$20.24 | Monthly | iOS-only app, no computer needed |
| iAnyGo iOS App - Quarterly | ≈ C$53.99 | Quarterly | iOS-only app, no computer needed |
| iAnyGo iOS App - Annual | ≈ C$107.99 | Annual | iOS-only app, no computer needed |
Your consumer rights in Canada
Canadian consumer protection generally does not guarantee a standard cooling-off period for online digital subscriptions; rules that apply to door-to-door or certain direct-sale contracts (for example, a 10-day right of cancellation) typically do not cover online software purchases. Voluntary seller policies - such as Tenorshare’s 30-day money-back guarantee - provide additional protection beyond statutory rights where they apply, but they are not legally required. If you believe a consumer law has been violated, consider contacting your provincial consumer protection office for advice.
Customer experiences
User feedback on iAnyGo is mixed. Many reviewers praise the app for being user-friendly, effective for location-based games (notably Pokémon GO), and for responsive, helpful customer support in successful cases. Other users report technical problems such as crashes, maps blanking, joystick issues, unexpected stops in functionality, higher battery usage, and difficulties obtaining refunds or decisive help from support. These mixed reports indicate that while the product can work well for many users, technical or account issues do occur and support responsiveness can vary by case.
Documentation checklist
- Order confirmation or receipt (email or PDF) and order ID (e.g., GPA... for Google Play)
- Account email used for purchase and device details (OS, app version)
- Dates of purchase and last charge
- Screenshots of billing entries, error messages, or issues experienced
- Support ticket numbers, chat transcripts, or confirmation emails from Tenorshare/Apple/Google
- Proof of registered mail delivery if you send written cancellation
Common mistakes
Users commonly assume cancelling the app removes charges immediately - however most cancellations only stop future auto-renewal and preserve access until the paid period ends. Another frequent mistake is contacting Tenorshare for App Store or Google Play refunds instead of requesting the refund through Apple or Google; platform purchases must go through the platform’s refund procedure. Some users also fail to ask for or keep written confirmation of cancellation, which can make proving the cancellation difficult if billing continues.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Tenorshare (web/direct) | Possible via Tenorshare’s 30-day money-back guarantee for eligible cases; request through support. | Low to Medium - contact support, keep confirmation. |
| Google Play | Refunds handled by Google Play; cancellation stops renewal but refunds require a Google request and are subject to Google’s policy. | Low - cancel in Play Store; refund request may take extra steps. |
| App Store (Apple) | Refunds handled by Apple; canceling subscription in Apple ID stops renewal, refunds must be requested from Apple. | Low - cancel via Apple ID; refund depends on Apple’s decision. |
After cancelling
After you cancel, keep the confirmation email or support ticket and monitor your payment method for any unexpected charges. If you need a refund from Tenorshare and you purchased on the web, follow up with support referencing the 30-day money-back guarantee and provide documentation. For store purchases, use the platform refund request flows: Google Play refund & subscriptions help or Apple subscriptions and refunds. For Tenorshare support, use their official help site: Tenorshare Support. If your case involves consumer law questions in Canada, consider contacting your provincial consumer protection office or consult resources at Government of Canada - consumer information.
Address
Tenorshare corporate address (for registered mail if you choose to send a written cancellation): 60 Paya Lebar Road, #11‑53 Paya Lebar Square, Singapore 409051, Singapore.