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Cancellation service #1 in Canada
Ianygo (iAnyGo) is a location-spoofing app from Tenorshare that lets users simulate GPS movement and change device location for purposes such as location-based games and testing. It is offered as a desktop application and as an iOS app, with paid subscription and one-time plans managed either directly through Tenorshare or through platform app stores.
When you cancel, auto-renewal is stopped so you will not be charged again at the next billing date. Generally you retain access to any paid features until the end of the period you already paid for; the license or subscription usually remains active through that date. Tenorshare may retain account and usage data according to its privacy and data-retention policies - if you need data deleted, request it explicitly from support.
Refund eligibility depends on how you purchased iAnyGo. For purchases made directly from Tenorshare on the web, Tenorshare offers a voluntary 30-day money-back guarantee: if the product does not work and support cannot resolve the issue, you may be eligible for a refund within that period. For purchases through the App Store or Google Play, refunds must be requested through Apple or Google respectively; Tenorshare defers to their refund mechanisms and cannot directly issue those refunds. In Canada, there is no universal statutory cooling-off period that guarantees a refund for digital subscriptions bought online, so the 30-day guarantee from Tenorshare is a voluntary protection rather than a legal entitlement.
| Plan | Price (approx. CAD) | Period | Features |
|---|---|---|---|
| Tenorshare Official - Monthly (1 PC, 5 devices) | ≈ C$13.43 | Monthly | 1 PC, up to 5 mobile devices, auto-renewal |
| Tenorshare Official - Quarterly | ≈ C$26.93 | Quarterly | 1 PC, up to 5 mobile devices, auto-renewal |
| Tenorshare Official - Annual | ≈ C$53.93 | Annual | 1 PC, up to 5 mobile devices, auto-renewal |
| Tenorshare Official - Lifetime | ≈ C$121.43 | Lifetime | One-time purchase, free upgrades forever |
| iAnyGo iOS App - Monthly | ≈ C$20.24 | Monthly | iOS-only app, no computer needed |
| iAnyGo iOS App - Quarterly | ≈ C$53.99 | Quarterly | iOS-only app, no computer needed |
| iAnyGo iOS App - Annual | ≈ C$107.99 | Annual | iOS-only app, no computer needed |
Canadian consumer protection generally does not guarantee a standard cooling-off period for online digital subscriptions; rules that apply to door-to-door or certain direct-sale contracts (for example, a 10-day right of cancellation) typically do not cover online software purchases. Voluntary seller policies - such as Tenorshare’s 30-day money-back guarantee - provide additional protection beyond statutory rights where they apply, but they are not legally required. If you believe a consumer law has been violated, consider contacting your provincial consumer protection office for advice.
User feedback on iAnyGo is mixed. Many reviewers praise the app for being user-friendly, effective for location-based games (notably Pokémon GO), and for responsive, helpful customer support in successful cases. Other users report technical problems such as crashes, maps blanking, joystick issues, unexpected stops in functionality, higher battery usage, and difficulties obtaining refunds or decisive help from support. These mixed reports indicate that while the product can work well for many users, technical or account issues do occur and support responsiveness can vary by case.
Users commonly assume cancelling the app removes charges immediately - however most cancellations only stop future auto-renewal and preserve access until the paid period ends. Another frequent mistake is contacting Tenorshare for App Store or Google Play refunds instead of requesting the refund through Apple or Google; platform purchases must go through the platform’s refund procedure. Some users also fail to ask for or keep written confirmation of cancellation, which can make proving the cancellation difficult if billing continues.
| Method | Refund | Difficulty |
|---|---|---|
| Tenorshare (web/direct) | Possible via Tenorshare’s 30-day money-back guarantee for eligible cases; request through support. | Low to Medium - contact support, keep confirmation. |
| Google Play | Refunds handled by Google Play; cancellation stops renewal but refunds require a Google request and are subject to Google’s policy. | Low - cancel in Play Store; refund request may take extra steps. |
| App Store (Apple) | Refunds handled by Apple; canceling subscription in Apple ID stops renewal, refunds must be requested from Apple. | Low - cancel via Apple ID; refund depends on Apple’s decision. |
After you cancel, keep the confirmation email or support ticket and monitor your payment method for any unexpected charges. If you need a refund from Tenorshare and you purchased on the web, follow up with support referencing the 30-day money-back guarantee and provide documentation. For store purchases, use the platform refund request flows: Google Play refund & subscriptions help or Apple subscriptions and refunds. For Tenorshare support, use their official help site: Tenorshare Support. If your case involves consumer law questions in Canada, consider contacting your provincial consumer protection office or consult resources at Government of Canada - consumer information.
Tenorshare corporate address (for registered mail if you choose to send a written cancellation): 60 Paya Lebar Road, #11‑53 Paya Lebar Square, Singapore 409051, Singapore.
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Written by Owen King
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.