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I hereby notify you of my decision to terminate the contract relating to the Icarefone service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Advertencia importante sobre las limitaciones del servicio
En aras de la transparencia y prevención, es esencial recordar las limitaciones inherentes a todo servicio de envío desmaterializado, incluso cuando está sellado con fecha y hora, rastreado y certificado. Las garantías se refieren al envío y la prueba técnica, pero nunca al comportamiento, la diligencia o las decisiones del destinatario.
Atención, Postclic no puede:
- garantizar que el destinatario reciba, abra o tome conocimiento de su e-correo.
- garantizar que el destinatario trate, acepte o ejecute su solicitud.
- garantizar la exactitud o completitud del contenido redactado por el usuario.
- garantizar la validez de una dirección errónea o no actualizada.
- impedir una contestación del destinatario sobre el alcance jurídico del correo.
Cancellation Icarefone: Easy Method
What is Icarefone
iCareFone is a consumer software product (from Tenorshare) that offers phone-to-phone transfer, backup/restore and device-cleaning utilities for mobile devices. It is distributed through app stores (App Store on iOS, Google Play on Android) and may also be purchased or downloaded via the vendor's website.
The tool is commonly used for WhatsApp and other app data transfer between devices, and is subject to the distribution and subscription rules of the platform where it was purchased.
How to cancel Icarefone
- App Store (iOS) - To cancel iCareFone membership on iOS: open Settings → iTunes & App Store → tap your Apple ID → View Apple ID → Subscriptions → select iCareFone and cancel. You must cancel at least 24 hours before the end of the subscription period to avoid auto‑renewal. Note that once an App Store subscription is activated iCareFone’s stated terms indicate it is non‑refundable; a free trial may apply before billing. For the App Store listing see iCareFone on the App Store.
- Google Play (Android) - No verified cancellation instructions were found in the vendor help/docs. If you purchased through Google Play, check the Google Play app: Menu → Subscriptions → locate iCareFone and cancel, or contact Google Play support and Tenorshare customer service to confirm cancellation procedure and timing.
- Web / Tenorshare site - No verified information was found in the help/docs about cancelling a web purchase directly. If you purchased on the vendor site, review your order confirmation for cancellation instructions, contact Tenorshare support, and keep records of your purchase and any communications.
What happens when you cancel
When you cancel a subscription it generally stops auto‑renewal; you typically retain access to the paid features for the remainder of the paid period. Canceling does not necessarily delete your local data or backups stored on your device - those remain unless you remove them manually or follow vendor account‑deletion procedures.
For App Store subscriptions, cancellation through Apple stops future billing but does not automatically trigger a refund. For purchases outside the App Store (web or Google Play) outcomes can vary; because there is no verified vendor policy in the documentation, expect that access and post‑cancellation handling may depend on the purchase channel and vendor support response.
Will I get a refund?
According to the available information, subscriptions purchased via the App Store (iOS) are non‑refundable under iCareFone’s stated terms. A free trial may apply before billing, but once a paid subscription is activated the vendor’s listing indicates it is non‑refundable. There is no verified information in the vendor documentation about a 14‑day statutory cancellation/refund policy for web or other purchases in Canada.
If you believe you have grounds for a refund (fraud, unauthorized charge, defective software), you can request an exception from the platform (Apple/Google) or from Tenorshare support; you may also raise a dispute with your bank or card issuer if appropriate. Keep in mind platform refund processes (for example Apple’s) are handled by Apple for App Store purchases.
Icarefone plans and pricing
| Plan | Duration | Price |
|---|---|---|
| Individual / Single device | Varies | Varies |
| Multi‑device / Family | Varies | Varies |
| Lifetime / One‑time | Varies | Varies |
Your consumer rights in Canada
There is no explicit vendor statement located in the available documentation confirming a Canadian 14‑day cooling‑off right or an equivalent statutory cancellation period for digital subscriptions. Canadian consumer protection for digital goods can vary by province and by the nature of the transaction. Digital subscriptions and in‑app purchases are often governed by the platform (Apple/Google) and your payment card issuer as well as federal and provincial consumer protection laws.
If you need a refund or dispute a charge in Canada, check the terms you accepted at purchase, the platform's refund processes, and your card issuer’s chargeback/dispute options. Keep records of the purchase, subscription receipts, and any communications with the vendor - these will be required by platforms, Tenorshare support, or your bank when you request a remedy.
Customer experiences
Public reviews are mixed. On Trustpilot there are both positive and negative reviews; one 5‑star review praised the service while at least one 1‑star review criticized it, and the overall TrustScore is moderate (about 3.1/5). Other user reports include technical problems such as app crashes, device locking, or transfers failing or stalling (examples found on JustUseApp and Reddit).
Common user complaints referenced include transfer processes stalling (one Reddit user reported a WhatsApp transfer stuck at 69%), app or computer instability, and unexpected behavior during transfer. Positive reports describe successful recovery or transfer in some cases. These mixed experiences suggest outcomes can vary by device, OS version, and the exact use case.
Documentation checklist
- Purchase receipt or order confirmation (App Store receipt or vendor email)
- Your Apple ID or Google Play account email used for the purchase
- Subscription screenshot/status from App Store or Google Play (showing active/expired state)
- Order ID, transaction ID or invoice number
- Screenshots of app error messages or failed transfer screens (if requesting an exception/technical refund)
- Copies of all communications with Tenorshare support and dates/times
- Bank/card statement line showing the charge (if disputing with your bank)
Common mistakes
One common mistake is assuming cancellation within a short window before renewal will stop the next charge - iCareFone’s App Store listing indicates you must cancel at least 24 hours before the subscription end to avoid auto‑renewal. Cancelling after renewal may not produce a refund under the vendor’s stated terms for App Store purchases.
Another frequent issue is attempting to cancel via the vendor website when the purchase was made through the App Store; platform purchases are controlled by the platform and must be cancelled through the platform account (Apple or Google). Failing to keep receipts, transaction IDs, or screenshots can make it harder to request exceptions or to dispute charges with your payment provider.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Stated as non‑refundable by vendor; refunds handled by Apple on a case‑by‑case basis | Low - cancel via Apple ID Subscriptions (must cancel ≥24 hours before renewal) |
| Google Play (Android) | No verified vendor refund policy located; check Google Play refund processes and contact vendor | Varies - use Google Play Subscriptions or contact support |
| Web / Tenorshare site | No verified policy in available documentation - contact Tenorshare support | Varies - depends on vendor response and payment method |
After cancelling
After you cancel, keep the cancellation confirmation and any subscription screenshots. Verify the next billing date in your platform account to ensure auto‑renewal has stopped. If you require a refund or dispute a charge, contact the platform (Apple or Google) and Tenorshare support, and submit the documentation from the checklist.
Useful pages: the App Store product page for iCareFone (iCareFone on the App Store), Tenorshare/ vendor support pages (search Tenorshare support), user review pages such as Trustpilot (iCareFone on Trustpilot), JustUseApp (JustUseApp reviews), and relevant community threads such as Reddit (Reddit discussion).
Address
Send formal written correspondence (if you need to mail a complaint or registered request) by registered mail (raccomandata A/R) to:
Room C22, 10/F, No. 52 Hung To Road, Kwun Tong, Hong Kong