What is Ifttt
IFTTT (If This Then That) is a web-based automation service that connects apps, devices and services so they can trigger actions automatically (called Applets). It offers free and paid tiers (Pro, Pro+) that increase the number of Applets, speed, and advanced capabilities such as multi-action Applets, Webhooks and AI features.
How to cancel Ifttt
- Web (IFTTT website): Sign in at ifttt.com, go to your Billing page and click “Cancel.” This stops automatic renewal; you keep Pro/Pro+ access until the end of your current billing cycle. See IFTTT Billing FAQ.
- App Store (iOS): On your iPhone/iPad open Settings → [Your Name] → Subscriptions → IFTTT → Cancel Subscription. Cancelling stops auto-renewal but you retain access until the cycle ends. (Reference: App Store cancel guide.)
- Google Play (Android): Open Google Play Store → Menu → Subscriptions → IFTTT → Cancel Subscription. Cancelling stops renewal; access continues until the end of the billing period. (Reference: Google Play cancel guide.)
What happens when you cancel
Cancelling stops automatic renewal of your paid plan. If you cancel before the end of the current billing period you will usually retain paid features (Pro/Pro+) until that period expires; your account then reverts to the free tier.
Cancellation does not automatically delete your account, Applets, or stored data. You must delete Applets or close your account separately if you want data removed. Also note that billing for purchases made through Apple or Google is handled by those stores, so cancellation there is managed by the store’s subscription system.
Will I get a refund?
IFTTT’s stated policy is that payments are final and non‑refundable. For web purchases made directly with IFTTT the company states it does not offer refunds as a rule. For purchases billed through Apple or Google, refunds are typically handled by those stores and are subject to their refund policies and processes.
Exceptions do occur in practice: users sometimes report receiving refunds after contacting IFTTT support, disputing charges with their bank, or requesting a refund through the App Store / Google Play refund tools. If you believe a charge was unauthorized or misleading you can request a refund from the store that processed the payment or contact your card issuer to dispute the charge.
IFTTT plans and pricing
| Plan | Price (CAD) | Billing period | Features |
| IFTTT Pro Monthly | C$3.99 - C$4.99 | Monthly | 20 Applets, fastest Applet speeds, multi-action Applets, Webhooks, Twitter Applets, increased rate limits, exclusive triggers/actions, customer support |
| IFTTT Pro Yearly | C$49.99 - C$51.99 | Annual | Same features as Pro Monthly, billed annually (saves ~25%) |
| IFTTT Pro+ Monthly | C$19.99 | Monthly | Unlimited Applets, AI services, filter code & queries, multi-account support, prioritized support |
Your consumer rights in Canada
Under Canadian consumer protection rules, digital subscription services must disclose cancellation terms and automatic renewal conditions. Because IFTTT uses third‑party billing through the App Store and Google Play for mobile purchases, refunds for those transactions are generally handled by the respective stores.
IFTTT’s “no refunds” policy is legally permissible where it is clearly stated, but Canadian consumers may still request refunds from the store that processed the payment or dispute unauthorized/incorrect charges with their bank. Some users have reported success obtaining exceptions from IFTTT support or via chargeback/dispute channels if the charge was unauthorized or the service failed to perform as described.
Customer experiences
Reviews are mixed. Many Canadian reviewers praise IFTTT’s simplicity and no‑code approach for building automations, noting that Applet creation is intuitive and that integrations cover a wide range of services.
At the same time, several users report reliability problems - triggers that are delayed or fail to execute - and frustrating billing experiences including unexpected charges, difficulty cancelling in some cases, and denied refund requests. These negative experiences are frequently cited on public review sites and should be weighed alongside positive comments about usability.
Documentation checklist
- Account email and username; order/receipt confirmation screenshots or PDFs; subscription source (IFTTT web, Apple App Store, Google Play); transaction date and amount; screenshots of renewal or billing notices; any support ticket IDs or correspondence.
Common mistakes
One common mistake is assuming cancelling the IFTTT app removes the subscription. Deleting the app does not cancel a subscription billed by Apple or Google - you must cancel the subscription through the store or the IFTTT Billing page if billed directly.
Another frequent error is waiting past the renewal date. Cancelling after the renewal usually prevents future charges but does not trigger a refund for the already-processed billing cycle. Also, some users confuse account deletion with subscription cancellation; if you want both stopped and removed, perform both steps explicitly.
Comparative recap
| Method | Refund | Difficulty |
| Web (IFTTT website) | IFTTT’s policy is no refunds; exceptions possible via support or disputes | Medium - cancellation is straightforward but refunds require support or chargeback |
| App Store (iOS) | Refunds handled by Apple (request via Apple’s refund process) | Low - cancel via iOS Settings; refunds depend on Apple decision |
| Google Play (Android) | Refunds handled by Google Play (request via Google Play Help) | Low - cancel via Google Play Store; refunds depend on Google decision |
After cancelling
After you cancel, keep your documentation (receipts, cancellation confirmation, and any correspondence). If you were billed through Apple or Google and need a refund, use their official refund request processes; for web charges contact IFTTT support first. If a charge appears unauthorized or support does not resolve the issue, you can contact your payment provider to dispute the charge.
Useful links: IFTTT Billing FAQ - help.ifttt.com; IFTTT Terms - ifttt.com/terms; App Store subscription help - Apple subscriptions; Google Play subscriptions help - Google Play subscriptions.
Address
IFTTT Inc., 2261 Market Street #4383, San Francisco, CA 94114, Attn: Legal