Service de résiliation N°1 en Spain
Madame, Monsieur,
Je vous notifie par la présente ma décision de mettre fin au contrat relatif au service Ilovepdf.
Cette notification constitue une volonté ferme, claire et non équivoque de résilier le contrat, à effet à la première échéance possible ou conformément au délai contractuel applicable.
Je vous prie de prendre toute mesure utile pour :
– cesser toute facturation à compter de la date effective de résiliation ;
– me confirmer par écrit la bonne prise en compte de la présente demande ;
– et, le cas échéant, me transmettre le décompte final ou la confirmation de solde.
La présente résiliation vous est adressée par e-courrier certifié. L’envoi, l’horodatage et l’intégrité du contenu sont établis, ce qui en fait un écrit probant répondant aux exigences de la preuve électronique. Vous disposez donc de tous les éléments nécessaires pour procéder au traitement régulier de cette résiliation, conformément aux principes applicables en matière de notification écrite et de liberté contractuelle.
Conformément aux règles relatives à la protection des données personnelles, je vous demande également :
– de supprimer l’ensemble de mes données non nécessaires à vos obligations légales ou comptables ;
– de clôturer tout espace personnel associé ;
– et de me confirmer l’effacement effectif des données selon les droits applicables en matière de protection de la vie privée.
Je conserve une copie intégrale de cette notification ainsi que la preuve d’envoi.
Cancellation Ilovepdf: Easy Method
What is Ilovepdf
iLovePDF is an online suite of PDF tools that lets you merge, split, compress, convert and sign PDF files through a web interface and mobile apps. It offers a free tier with limited features and paid Premium and Business plans for higher usage, additional features and priority support.
How to cancel Ilovepdf
- App Store (iOS/iPadOS): Open Apple Settings → tap your name (Apple ID) → Subscriptions → find iLovePDF → Cancel Subscription. iLovePDF cannot cancel App Store subscriptions for you; cancellation takes effect at the end of the current billing period and unused free trials are forfeited when you purchase.
- Google Play (Android): Open the Google Play Store → Menu → Subscriptions → select iLovePDF → Cancel. You must cancel via Google Play; the subscription will continue through the paid period even after cancellation.
- Web / direct iLovePDF account: Sign in at ilovepdf.com, go to Settings or Billing → Subscription → Cancel. Alternatively contact iLovePDF support via the website contact form or support email if you need help cancelling.
What happens when you cancel
When you cancel, your subscription normally remains active until the end of the current paid billing period; you retain access to Premium features until that date. After the billing period ends your account reverts to the Free plan and any Premium-only features will no longer be available. Your files and account data remain accessible subject to iLovePDF’s data retention policies - download important documents before access restrictions apply. Cancelling does not automatically delete your account; if you want your account removed, request account deletion via support or account settings.
Will I get a refund?
iLovePDF’s web terms state there are no refunds for cancellations, including partially used billing periods, and refunds are issued only at iLovePDF’s sole discretion. Any unused portion of a free trial is forfeited when you purchase a subscription. In practice, platform purchases (App Store or Google Play) are subject to Apple’s and Google’s refund processes, which may permit refunds in certain circumstances. Some users report being able to request a refund for initial web subscriptions within 14 days via Account Settings → Subscription → Request Refund, but this appears to reflect user experience rather than a guaranteed company policy.
Ilovepdf plans and pricing
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Free | C$0.00 | Monthly | Access to essential tools with limited document processing |
| Premium (Web) | Approx. C$6 - 8/month | Monthly | Full tool access, unlimited processing, digital signatures, workflows, ad-free, priority support |
| Premium (Web yearly) | Approx. C$72/year | Annual | Same Premium features, billed annually |
| Business | C$‑equivalent of custom US$ pricing | Custom | Premium features plus scalability, SSO, account manager - contact sales |
Your consumer rights in Canada
Under federal and provincial consumer protection laws in Canada, consumers may have statutory rights that override a seller’s stated “no refunds” policy, particularly for online distance sales and within a cooling-off period (commonly around 14 days). However, exceptions often apply for digital content after it has been downloaded or accessed. For in-app purchases made through Apple or Google, platform-level policies and refund processes also apply and can offer additional remedies. If you believe your statutory rights apply, raise the issue with iLovePDF support and, if needed, escalate to your provincial consumer protection office or your payment provider.
Customer experiences
Public reviews are broadly positive about iLovePDF’s ease of use, speed and reliability - Trustpilot reports a high proportion of five-star reviews and Capterra Canada lists an average rating around 4.7/5 with praise for user-friendliness and free tools. Negative reports are mostly isolated: some users complain about being enrolled in recurring subscriptions unexpectedly, limitations in the free tier (file-size caps), occasional conversion inaccuracies, and intermittent UI or ad-related frustrations.
Documentation checklist
- Account email and username used with iLovePDF.
- Order or receipt confirmation showing purchase date and price (App Store/Google Play receipt if purchased via mobile store).
- Screenshot of subscription status in your iLovePDF account or app store subscription page.
- Any correspondence with iLovePDF support (emails, ticket numbers).
- Proof of renewal charges (bank or card statement entries) if disputing a renewal.
Common mistakes
Users commonly make these errors: cancelling on the wrong platform (for example attempting to cancel an App Store subscription from the iLovePDF website), assuming cancellation triggers an immediate refund, or forgetting that the subscription remains active until the end of the paid period. Another frequent mistake is not saving purchase receipts or store transaction emails, which can complicate refund or dispute requests. Always check whether your purchase was billed through Apple, Google or directly by iLovePDF before contacting support.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds handled by Apple; rare for auto‑renewing subs unless exceptional - request via Apple Support | Medium |
| Google Play (Android) | Google Play may grant refunds if requested promptly after billing; iLovePDF cannot force a Google refund | Medium |
| Web / direct iLovePDF account | iLovePDF’s official stance is no refunds, but refunds may be issued at company discretion; some users report 14‑day refund requests for first subscriptions | Medium |
After cancelling
After you cancel, keep your documentation (receipts, cancellation confirmation) and verify access until the end of the billing period. If you need a refund or further help, contact iLovePDF support through their website or use the account Settings → Subscription options. For platform purchases, open the relevant store support pages to request refunds: Apple Support for App Store purchases and Google Play Help for Play Store purchases. If iLovePDF does not resolve a dispute and you believe Canadian consumer law gives you a right to a refund, you can contact your bank or card issuer to dispute the charge and/or reach out to your provincial consumer protection office. Helpful links: iLovePDF home and account pages at ilovepdf.com, iLovePDF terms at iloveimg.com/help/terms, App Store listing at apps.apple.com, Google Play listing at play.google.com, and a user-sourced how-to refund reference at dochub.com.
Address
Sabino Arana 60, Local 2, 08028 Barcelona, Spain