Postclic unlimited subscription: promo at 1,47 CAD for 48h with a mandatory first month at 79,87 CAD, then 79,87 CAD per month without commitment
Cancel INVIDEO
in 30 seconds only!
Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Invideo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Invideo: Easy Method
What is Invideo
InVideo is a web-based video creation platform that provides templates, stock assets, text-to-video tools and export capabilities designed for social media, marketing and quick video production. It offers both a free tier and paid subscriptions that unlock premium assets, higher export limits and additional editing features.
The service is available through the InVideo website and as in-app purchases on mobile platforms; billing and cancellation routes depend on where you bought the subscription (website, App Store, Google Play).
How to cancel Invideo
- Web (website subscription): Sign in on the InVideo website, open your profile and go to the Subscription page (top right). Click “Cancel,” confirm with “Yes, cancel,” and complete any required form. The plan remains active until the end of the current billing cycle; after that you are downgraded to the free plan.
- iOS (App Store): Cancel through the Apple App Store subscription management. InVideo cannot cancel App Store subscriptions for you - open your iPhone/iPad Settings or the App Store app, go to Subscriptions and cancel the InVideo subscription there.
- Android (Google Play): Cancel through the Google Play Store subscription management. InVideo has no control over Play Store subscriptions - open Google Play, go to Payments & subscriptions → Subscriptions and cancel InVideo.
- By postal mail (if you prefer written notice): Send a signed cancellation letter by registered mail (raccomandata A/R) to the corporate address: Invideo Inc., 16192 Coastal Highway, Lewes, Delaware 19958, United States. Keep proof of postage and delivery.
What happens when you cancel
When you cancel a website subscription, the account remains on the paid plan until the end of the current billing period; after that you are downgraded to the free plan and paid features are no longer available. Projects and uploaded media generally remain in your account, but access may be limited by the free plan’s export limits and asset access rules.
For subscriptions purchased through the App Store or Google Play, cancellation stops future auto‑renewals but does not automatically remove the subscription billing records from Apple or Google; any refund or billing dispute must be handled through those stores unless InVideo explicitly agrees otherwise.
Will I get a refund?
InVideo’s stated refund policy: refunds are available within 7 days of purchase or renewal only if the subscription has not been used during the current billing period (meaning no video or asset was generated or downloaded). If you used credits, exported videos or downloaded assets during the period, refunds are generally not granted under their policy.
If the subscription was purchased through the App Store or Google Play, refunds must be requested through those stores and InVideo cannot force a store refund. If a product fails to perform as advertised or there is evidence of misleading conduct, you may have additional remedies under consumer protection laws - see the Canada‑specific guidance below.
Invideo plans and pricing
| Plan | Billing | Price (CAD) | Typical features |
|---|---|---|---|
| Free | Monthly | Varies | Limited templates, watermark on exports, limited assets and credits |
| Paid (Monthly) | Monthly | Varies | Premium templates, higher export limits, access to premium assets and credits |
| Paid (Annual) | Yearly | Varies | Same as paid monthly, billed annually (usually discounted rate) |
| Enterprise / Custom | Custom | Varies | Custom limits, team features, priority support (where available) |
Your consumer rights in Canada
Under Canadian consumer protection principles for digital goods, buyers commonly have a statutory “cooling‑off” or cancellation right - often 14 days - during which they can cancel for a full refund if the digital product has not been used. InVideo’s 7‑day, unused‑only refund policy may not fully reflect provincial statutory remedies in all circumstances.
If you believe a refund denial is unfair (for example the product failed to perform as advertised or terms are misleading), you can contact your provincial consumer protection office, file a complaint with the relevant regulator, request a chargeback through your card issuer, or seek dispute resolution. Keep documentation to support your claim.
Customer experiences
User reports show a mix of positive and negative experiences. Many customers praise InVideo’s customer support as responsive and helpful, and often find the platform intuitive for building social media videos quickly without deep editing skills. Support agents are commonly singled out by name for good service.
On the negative side, users frequently complain about the credit system (unexpected credit usage, rapid expiration, or confusing billing), inconsistent AI/generative output quality that requires manual fixes, and perceptions that pricing is high relative to deliverables. Several users also describe the refund policy as inflexible and report denied refunds when the product did not meet expectations.
Documentation checklist
- Account email and username
- Order number, receipt or invoice and purchase/renewal date
- Transaction ID or last four digits of the payment card and date shown on your statement
- Screenshots showing “no usage” (if claiming unused) or evidence of use/problems (e.g., failed exports, error messages)
- Copies of any correspondence with InVideo support (ticket numbers, agent names)
- Proof of cancellation (confirmation email or screenshot) and proof of mailed cancellation (tracking/registered mail receipt)
Common mistakes
Users often assume cancelling the app or uninstalling will stop billing - this does not cancel subscriptions managed by Apple or Google. Another common error is cancelling too close to renewal without checking the billing cycle, which can lead to an extra month being charged before cancellation takes effect. Many expect cancellation automatically implies a refund; under InVideo’s policy refunds are limited to specific conditions and timeframes.
Failing to capture proof (receipts, screenshots, support replies) makes refunds or disputes harder. Finally, buying through a mobile store and contacting InVideo for a refund instead of the store delays resolution.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (website subscription) | Refund possible within 7 days if unused; handled by InVideo | Easy to cancel; refund may be denied if conditions not met |
| iOS (App Store) | Request refund via Apple; subject to Apple’s policies and review | Medium - cancel via App Store; refund depends on Apple |
| Android (Google Play) | Request refund via Google Play; subject to Google’s policies and review | Medium - cancel via Google Play; refund depends on Google |
| Postal mail (written cancellation) | Cancellation can be given in writing; refund follows standard policy (7 days unused) and may be slower to process | Harder - requires registered mail and proof of delivery |
After cancelling
Before your paid period ends, download any final exports and save required assets (templates, video files) because access may be limited after downgrade. Monitor your bank or card statements for any unexpected charges and keep all confirmation emails and support replies.
Useful links: InVideo Help Center, Apple support - cancel subscriptions, Google Play - cancel subscriptions, and general Canadian consumer guidance at your provincial consumer protection office or the Government of Canada consumer pages.
Address
For mailed cancellations or formal notices, send by registered mail to:
Invideo Inc.
16192 Coastal Highway
Lewes, Delaware 19958
United States