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Invoice2Go

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Canada

Cancellation service #1 in Canada

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Termination letter drafted by a specialized lawyer
Sender
Invoice2Go Cancel Subscription | Postclic
Invoice2Go
6220 America Center Drive Suite 100
95002 San Jose United States
support@invoice2go.com
Cancellation of Invoice2Go contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Invoice2Go service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Invoice2Go
6220 America Center Drive Suite 100
95002 San Jose , United States
support@invoice2go.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Invoice2Go. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Invoice2Go: Easy Method

What is Invoice2Go

Invoice2Go is a cloud‑based invoicing and small business billing app that helps users create, send and track invoices from desktop or mobile devices. It offers subscription plans with mobile convenience, templates and some payment integrations for contractors, freelancers and small businesses.

How to cancel Invoice2Go

  • Web (direct subscription): Sign in at the Invoice2Go web site -> Company name (top left) -> Account & settings -> Manage subscription -> Cancel subscription. Cancellation takes effect at the end of your current billing cycle. For details see Managing your subscription.
  • iOS (App Store): Open your Apple ID subscriptions in your iPhone/iPad Settings and cancel the Invoice2Go subscription inside your Apple account. Apple handles billing and refunds for App Store purchases; disconnect/remove the App Store subscription before deleting your Invoice2Go account to avoid continued billing. See Requesting a permanent account deletion.
  • Android (Google Play): Open your Google Play account -> Subscriptions and cancel Invoice2Go there. Subscriptions continue until the end of the current paid period. See Managing your subscription.

What happens when you cancel

When you cancel, your paid access continues until the end of the paid billing period; you will not be charged again after that date. You retain access and features for the remainder of the billing term but the subscription will not renew. Your account data (invoices, contacts, history) typically remains available to you for the period specified in Invoice2Go’s policies, but long‑term retention and access after cancellation may be limited - export important records before you lose access.

Will I get a refund?

Invoice2Go’s Billing Policy states subscription fees are generally non‑refundable except as expressly set forth in that policy or as required by applicable law. Invoice2Go may grant full refunds within 30 days of the initial purchase for a first subscription in some cases; renewals and subsequent periods are typically not refundable. Web and Google Play purchases can be submitted to Invoice2Go support for consideration; App Store purchases must be handled through Apple, which decides refund eligibility. See the Billing Policy at Invoice2Go Billing Policy for details.

Invoice2Go plans and pricing

Plan Price (CAD) Period Features
Starter (via iOS App Store Canada) C$9.99 Monthly (in‑app purchase) Entry‑level plan via iOS; precise CAD value
Premium (via iOS App Store Canada) C$59.99 Monthly (in‑app purchase) Top‑tier plan via iOS; precise CAD value
Annual plan (user‑reported) C$244.40/year Annual User‑reported effective annual cost (likely mid‑tier or Pro equivalent)

Official Canadian pricing is limited: the iOS App Store shows exact CAD amounts for Starter and Premium monthly plans, while Invoice2Go’s website does not publish canonical CAD pricing. User‑reported annual totals provide additional insight but check your app store or account for the exact amount you were charged.

Your consumer rights in Canada

Under Canadian consumer protection laws and provincial consumer protection acts, you may have rights if services are not delivered as promised or if contract terms are found to be unfair. A blanket “no refunds after 30 days” policy may be subject to challenge if it conflicts with applicable provincial protections or is deemed unconscionable. Purchases made through Apple’s App Store in Canada are subject to Apple’s refund mechanisms; for web and Google Play purchases, you can request refunds from Invoice2Go but additional legal protections (such as the right to remedies for defective service) may apply under Canadian law. Invoice2Go’s Terms of Service state that if Invoice2Go terminates service (not for cause) a prorated refund for unused period may be provided, but termination for alleged policy violations can limit available remedies. See Invoice2Go Terms of Service for contractual details.

Customer experiences

Reviews are mixed. Positive feedback (for example, Capterra and some Trustpilot comments) highlights ease of use, fast invoicing, good mobile workflows and professional invoice templates. At the same time, many users report problems: complaints about customer support responsiveness, unexpected account deactivations, difficulties accessing held funds, and frustration with perceived pricing increases and feature limits in lower tiers. Organizations such as the BBB and independent review sites record accounts of sudden account closures and withheld payments - these are important considerations when choosing a billing platform.

Documentation checklist

  • Account email and username; subscription ID or plan name; date of purchase/renewal.
  • Copy of the receipt or order confirmation (App Store/Google Play transaction ID if applicable).
  • Screenshot of subscription status in your Invoice2Go account or app store subscription page.
  • Any prior support communications (emails, chat transcripts) and ticket numbers.
  • If sending mail: proof of postage/tracking number (send registered mail/raccomandata A/R) and address labelled “Attn: Cancellations.”

Common mistakes

Common errors include cancelling only inside the Invoice2Go app without cancelling the Apple or Google subscription (App Store/Google Play subscriptions are billed by Apple/Google and must be cancelled there), deleting your Invoice2Go account before cancelling the App Store subscription (which can cause ongoing App Store billing), and not saving receipts or transaction IDs needed for refund requests. Another frequent mistake is assuming cancellation leads to an immediate refund - most web subscriptions remain valid until the end of the paid period and refunds are not guaranteed beyond the policy exceptions.

Comparative recap

Method Refund Difficulty
Web (Invoice2Go direct) Request to Invoice2Go; refunds rare except 30‑day first‑purchase exceptions or as required by law Low - Medium
iOS (Apple App Store) Refunds handled by Apple; eligibility determined by Apple Medium
Android (Google Play) Request to Invoice2Go for web/Google Play purchases, or use Google Play refund process Medium
Registered mail to Attn: Cancellations Serves as formal cancellation notice; refund depends on policy and timeline Low (but requires mail handling and proof)

After cancelling

After you cancel, keep a copy of the cancellation confirmation, export invoices and client data you may need, and monitor your bank/card statements to confirm no further charges. If you want a refund, submit a support request to Invoice2Go for web or Google Play purchases or request a refund through Apple for App Store purchases. Helpful links: Invoice2Go Billing Policy (invoice.2go.com) and Managing subscriptions/help articles (support.2go.com). Keep records of all communications and, if needed, consider contacting your payment provider or consumer protection agency in your province.

Address

Send formal cancellation notices (recommended by registered mail/raccomandata A/R) to:

Invoice2go, LLC
Attn: Cancellations
6220 America Center Drive Suite 100
San Jose, CA 95002
U.S.A.

FAQ

To cancel your Invoice2Go subscription via the web, sign in at the Invoice2Go website, click on your company name in the top left, go to Account & Settings, then Manage Subscription, and finally select Cancel Subscription. Remember to send a registered mail for proof of cancellation.

Invoice2Go's policy states that subscription fees are generally non-refundable. However, you may receive a full refund within 30 days of your initial purchase for the first subscription. To pursue a refund, consider sending a registered mail to Invoice2Go support.

After cancelling your Invoice2Go subscription, you will retain access to your account data, including invoices and contacts, until the end of your current billing period. It's advisable to export important records before losing access.

To cancel your Invoice2Go subscription purchased through the iOS App Store, open your Apple ID subscriptions in your iPhone or iPad settings and cancel the Invoice2Go subscription there. Make sure to send a registered mail for formal cancellation.

Invoice2Go offers various plans, including a Starter plan for C$9.99 monthly and a Premium plan for C$59.99 monthly. Each plan's cancellation will take effect at the end of the current billing cycle, so ensure to check your plan details and send a registered mail for cancellation proof.