Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Iqtesting.Ai
Unknown
Unknown Unknown
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Iqtesting.Ai service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
Cancellation Iqtesting.Ai: Easy Method
What is Iqtesting.Ai
Iqtesting.Ai is an online service that offers IQ and cognitive assessments through a web platform. It provides automated testing and delivers results digitally, typically as part of a paid subscription or one‑time purchase offering personalized reports and comparative scoring.
The service is delivered digitally and, based on available information, does not publish a public physical postal address. Support and account management are handled through digital channels such as email and the website account interface.
How to cancel Iqtesting.Ai
Because Iqtesting.Ai does not publish a postal address, cancelling relies on the digital methods the company provides. The most reliable approach is to contact support by email so you have a written record. If you have an account on the website, canceling through your account page may be faster but keep a screenshot or confirmation email for your records.
- Locate your subscription/order confirmation email and the support or billing contact address (check the website footer or the original receipt). If you cannot find a support address, look for an account settings or subscription section after signing in.
- Draft an email to the support/billing address stating your full name, account email, date of purchase, subscription or order ID, and a clear request to cancel the subscription and stop future billing. Ask for written confirmation and a timeline for cancellation.
- If available, sign into your Iqtesting.Ai account, go to subscriptions or billing, and follow the on‑screen steps to cancel. Take screenshots of each step and the final confirmation page.
- Keep all responses and timestamps. If you do not receive confirmation within a reasonable time (for example, 48 - 72 hours), send a follow‑up email quoting your original message and request an urgent reply.
- If charges continue after you have followed these steps, contact your payment provider or credit card issuer to dispute future or unauthorized charges, and retain the email thread as evidence.
What happens when you cancel
After cancellation, access to any subscription features generally ends on the cancellation effective date shown by the service - this may be immediately or at the end of your paid billing period depending on Iqtesting.Ai's terms. You should receive a cancellation confirmation by email if the company processes your request.
Automatic renewal should stop once cancellation is confirmed; however, you remain responsible for any charges processed before the cancellation took effect. Data retention depends on the provider's privacy policy: your account data, test results, and personal information may be retained for a period required by their policies unless you request deletion under applicable data‑protection rules.
Will I get a refund?
Refund eligibility is governed by Iqtesting.Ai's own refund policy and the terms you agreed to at purchase. Many digital subscription services offer refunds only within a specific window (for example, a limited trial or a grace period) and may deny refunds for partial billing periods.
Exceptions may apply if the service was misrepresented, if recurring billing continued after you properly cancelled, or if there were technical problems that prevented access to paid features. If you believe you are owed a refund, request it in writing, include supporting evidence, and escalate to your payment provider or a provincial consumer protection office if the provider refuses without adequate explanation.
Iqtesting.Ai plans and pricing
| Plan | Price | Billing |
|---|---|---|
| Standard | Varies | Varies |
| Premium | Varies | Varies |
| One‑time test | Varies | Varies |
Your consumer rights in Canada
Consumer protection in Canada is primarily governed by provincial and territorial law. You have the right to clear information about pricing, terms, cancellation procedures and refunds. If a business engages in deceptive practices, provincial consumer protection agencies can investigate and may order remedies.
For privacy and access to your personal data, the federal Personal Information Protection and Electronic Documents Act (PIPEDA) applies to many private organizations and gives you rights to access and request correction or deletion of personal information. If you paid by credit card, you can also contact your card issuer to dispute unauthorized or recurring charges. If you cannot resolve the issue directly with the company, you can file a complaint with your provincial consumer protection office or the Office of the Privacy Commissioner of Canada for privacy concerns.
Customer experiences
User reports for small digital testing services are mixed. Some customers find cancellation straightforward via an account page or receive timely email confirmations, while others report delays in responses from support or difficulty locating a contact address. Refund outcomes vary by case - some customers obtain refunds quickly when the provider accepts the request, while others must escalate to payment processors or consumer agencies.
Because experiences vary, keeping clear documentation of your cancellation request and any replies significantly improves the chance of a smooth resolution.
Documentation checklist
- Order confirmation or receipt (email or screenshot)
- Account email address and username
- Subscription or order ID
- Screenshots of account subscription pages and cancellation attempts
- Copies of all emails sent to and received from support, with timestamps
- Payment method details (last four digits of card, transaction dates)
- Screenshot of terms of service or refund policy if available
Common mistakes
One frequent mistake is assuming cancellation automatically triggers a refund; cancellation usually only stops future billing and does not guarantee money back. Example: a user cancels mid‑billing cycle expecting a prorated refund but the service's terms state no prorated refunds.
Another common error is not keeping proof of the cancellation request - without an email or screenshot, it's harder to dispute continued charges. Example: a user clicks a cancel button without capturing a confirmation and later cannot prove they canceled when billing continues.
Also, relying solely on helpdesk chat without saving a transcript can lead to disputes over what was agreed. Always request written confirmation and retain it.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Email (preferred) | Possible depending on policy and timing | Low - provides a written record |
| Website account | Possible; may only stop renewal | Low - fast if the site has clear controls |
| Postal/mail | Not available - no public address found | N/A |
After cancelling
After you cancel, save the confirmation email and any related screenshots. Monitor your bank or card statements for at least two billing cycles to ensure no further charges appear. If an unexpected charge occurs, contact the merchant first with your documentation; if unresolved, contact your payment provider to dispute the charge.
If you have privacy concerns or want your data removed, submit a data deletion or access request referencing PIPEDA and retain a copy of the request. Useful resources include the Government of Canada consumer pages and privacy and fraud reporting agencies listed below.
Helpful links: Government of Canada - Consumer Protection, Office of the Privacy Commissioner of Canada, Canadian Anti‑Fraud Centre, Financial Consumer Agency of Canada.
Address
No public physical postal address for Iqtesting.Ai was located. All cancellation and support actions should be initiated by email or through the website account interface when available. If you require a postal address for legal purposes, note this absence in your communications and consider seeking advice from your provincial consumer protection office or legal counsel.