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I hereby notify you of my decision to terminate the contract relating to the Itranslate service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation iTranslate: Easy Method
What is Itranslate
What is Itranslate
iTranslate is a mobile and web app that provides translation and dictionary services across many languages, offering features such as text translation, voice translation, and in-app subscriptions for premium features. It is commonly distributed through the Apple App Store, Google Play, and directly from the iTranslate website.
How to cancel Itranslate
How you cancel depends on how you originally subscribed. Follow the steps for the purchase channel you used. If you prefer a written cancellation, send a cancellation letter by registered mail and keep proof of posting.
- Apple App Store (iOS): Open Settings > Your name > Subscriptions, find iTranslate, and choose Cancel Subscription. Confirm within the App Store; Apple handles billing and refunds.
- Google Play (Android): Open Google Play Store > Menu > Payments & subscriptions > Subscriptions, select iTranslate, and Cancel subscription. Google manages billing and refund requests.
- Website subscription (iTranslate account): Sign in at the iTranslate website, go to Account or Subscriptions, and follow the cancel link. If you cannot cancel online, contact iTranslate support by email and request cancellation with your account details and purchase receipt.
- Postal mail (if required): Send a signed letter of cancellation (include account email, purchase date, and request to cancel) by registered mail (recommended: return receipt) to the provider address listed below. Keep a copy and proof of mailing.
What happens when you cancel
After cancellation your subscription will typically remain active until the end of the current billing period; you will not be charged for future renewal cycles. Access to premium features usually ends when the paid period expires. If you cancel through an app store, the store controls billing and any charge reversals; if you cancel through iTranslate’s website, iTranslate controls the account and any refunds or account updates.
iTranslate may retain account data in accordance with its privacy policy; if you need data removed, request account deletion from support and confirm what personal data will be erased or retained under applicable retention rules.
Will I get a refund?
Refund eligibility depends on where you made the purchase. Subscriptions bought through Apple or Google are subject to those stores’ refund policies and processes; contact the store for refund requests. For purchases made directly through iTranslate’s website, refunds are handled by iTranslate and may be granted at its discretion according to its terms of service. Timing, proof of purchase, and the reason for the refund can affect the outcome. If a renewal occurs shortly before you cancel, some providers will not refund automatically - request a review from the app store or iTranslate support.
Itranslate plans and pricing
| Plan | Price | Billing cycle | Notes |
|---|---|---|---|
| Free / Basic | Varies | Varies | Limited features; in-app upgrades available |
| Premium / Pro | Varies | Varies | Includes advanced features such as voice translation and offline packs |
| Family / Multi-user | Varies | Varies | May offer shared access for multiple users |
Your consumer rights in Canada
Canadian consumers are protected by federal and provincial consumer protection laws that prohibit unfair business practices and require clear disclosure of recurring charges and contract terms. There is no single nationwide cooling-off rule specific to all digital subscriptions, so your rights may vary by province. If you believe a charge is unauthorized or deceptive, you can contact your payment card issuer to request a charge dispute (chargeback) and file a complaint with your provincial consumer protection office. For general federal guidance, see the Government of Canada consumer pages.
Customer experiences
User reports are mixed: many find cancellation straightforward when handled directly in the Apple App Store or Google Play; others report delays when cancelling through iTranslate’s website or when relying on email support. Common positive notes include instant cancellation via store subscriptions and clear on-screen subscription controls. Common complaints involve billing after an attempted cancellation (often due to cancelling the app but not the subscription in the store) and slow responses from support for web purchases.
Documentation checklist
- Account email/username used for iTranslate
- Receipt or proof of purchase (App Store, Google Play, or merchant invoice)
- Date of subscription start and the last billing date
- Screenshot or confirmation of subscription settings showing active subscription
- If mailing, a signed cancellation letter with a request for confirmation and proof of registered posting
Common mistakes
Many users uninstall the app and assume that stops the subscription; uninstalling does not cancel store-managed subscriptions. Another frequent error is cancelling after renewal and expecting an automatic refund - refunds are not guaranteed and depend on the seller or store’s policy. Also, people sometimes cancel the wrong Apple/Google account - always verify you’re signed into the account used to purchase iTranslate. Finally, failing to keep receipts or cancellation confirmations makes disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store (iOS) | Handled by Apple; refunds possible but not guaranteed | Easy |
| Google Play (Android) | Handled by Google; refunds possible via Play support | Easy |
| iTranslate website (direct purchase) | Handled by iTranslate; subject to their policy | Medium |
| Postal mail or email to support | Depends on response and timing; slower to resolve | Hard |
After cancelling
After you cancel, check your email for a confirmation and save it. Monitor your bank or card statement for any unexpected charges in the next billing cycle and contact your payment provider for a charge dispute if necessary. If you need help, use the official support channels and provide the documentation from the checklist above. If you later decide to re-subscribe, you can typically do so through the same store or iTranslate account.
Helpful links: iTranslate website: https://www.itranslate.com; Apple subscription support: Apple subscriptions; Google Play subscriptions: Google Play subscriptions; Government of Canada consumer information: Canada.ca - Consumers.
Address
For postal cancellation or written requests, the most relevant address on record is:
iTranslate GmbH, Gadollaplatz 1, 8010 Graz, Austria
Note: For North America the provider may use a US address for postal correspondence; that specific US address is not included here. If you need a North America/US mailing address or a confirmation of the correct postal address for cancellations from Canada, contact iTranslate support through their website https://www.itranslate.com before sending registered mail. Always send cancellations by registered mail if using postal service and keep proof of posting.