Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Jungle Scout
2021 E 5th St., Suite 150
78702 Austin
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Jungle Scout service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
Cancellation Jungle Scout: Easy Method
What is Jungle Scout
Jungle Scout is a software suite designed to help Amazon sellers with product research, keyword analysis, sales estimates, supplier lookup and other marketplace tools. It provides browser extensions, an online web app, and a range of subscription plans to support product sourcing and growth for sellers of varying sizes.
How to cancel Jungle Scout
- Web (monthly plan): Sign in, go to Settings → Subscriptions → Cancel Plan, then click "Continue Cancelling". Your access remains until the end of the current billing cycle and saved data will be deleted after access expires. For details see the support article: How to Cancel your Subscription.
- Annual plan users (or if you don’t see a cancel option): open the support chat widget on Jungle Scout’s site and request cancellation via chat; annual plans are typically handled by support rather than the self-serve cancel flow.
- App Store (iOS) or Google Play purchases: follow Apple or Google in‑app subscription cancellation processes in the respective store (Jungle Scout’s support documents do not provide a direct in‑app cancellation flow).
What happens when you cancel
When you cancel a monthly web subscription, you retain access to Jungle Scout for the remainder of the paid billing period but the subscription will not renew. After access expires, saved data linked to that subscription is removed according to Jungle Scout’s policies. If you cancel via support (for example, annual plans), the timing and end-of-access date may depend on the support confirmation you receive - always keep a record of the confirmation message.
Will I get a refund?
Jungle Scout offers a 7‑day money‑back guarantee for first‑time purchases only; renewals are not eligible. Refunds are not automatic - if you believe you qualify for a refund you must contact Jungle Scout customer support via chat or email within the 7‑day window to request it. Some users report delays or difficulties with refunds and billing disputes, so contact support promptly and keep documentation of your request. See the Money‑Back Guarantee article: Money-Back Guarantee.
Jungle Scout plans and pricing
| Plan | Price (approx. CAD) | Period | Features |
|---|---|---|---|
| Starter | approx. C$68 - 72 / month | Monthly | Keyword & product research tools, browser extension, Jungle Scout Academy |
| Starter (Annual) | approx. C$40 - 45 per month equivalent (US$348/year) | Annual | Same as monthly Starter |
| Growth Accelerator | approx. C$110 - 115 / month | Monthly | Expanded tools including review automation, supplier database, PPC analytics |
| Growth Accelerator (Annual) | approx. C$70 - 75 per month equivalent (US$588/year) | Annual | Same as monthly |
| Brand Owner + Competitive Intelligence | approx. C$560+ per month equivalent (US$3,588/year) or C$210 - 220 / month | Monthly / Annual | Advanced CI tools, priority onboarding, 10 users, larger historical data access |
Your consumer rights in Canada
Canadian federal and provincial consumer protection laws can affect digital subscription services. Some provinces provide mandatory cooling‑off periods for remote or electronic contracts (commonly 48 hours) and other protections that may supersede a provider’s internal policy when that policy is more restrictive. Jungle Scout’s 7‑day money‑back guarantee exceeds many statutory cooling‑off periods, but enforceability and remedies vary by province. If you cannot reach a satisfactory resolution with Jungle Scout, you can contact your provincial consumer protection agency for guidance and possible complaint procedures. Note that purchases made through Apple’s App Store or Google Play are governed by their refund/cancellation policies rather than Jungle Scout’s direct policies.
Customer experiences
User feedback is mixed: many customers praise Jungle Scout for effective Amazon‑selling tools, a helpful Chrome extension, and quick support responses in many cases. Positive reviews highlight useful marketplace analysis and responsive onboarding. On the negative side, some users report billing issues - being charged after attempting to cancel or being denied refunds for renewals - and occasional slow or unhelpful customer communication. These differing experiences mean it is important to document cancellations and responses from support if a billing dispute arises. For third‑party review sources see Trustpilot and GetApp: Trustpilot, GetApp Canada.
Documentation checklist
- Account email and username used for Jungle Scout
- Order number, invoice or receipt (screenshot or PDF)
- Billing date and last charge amount (bank or card statement screenshot)
- Screenshots of the cancellation page or confirmation message
- Chat transcripts or support emails and dates/times of contact
- Reason for cancellation (brief note you can provide to support)
Common mistakes
Common errors include trying to cancel an annual plan through the monthly web flow (annual plans may require contacting support), assuming cancellation automatically triggers a refund, and not recording the cancellation confirmation or date. Other examples: cancelling a subscription purchased via Apple or Google without using those stores’ subscription management (which can leave the app‑store subscription active), or missing the 7‑day refund window for first‑time purchases. To avoid problems, confirm the cancellation method required for your plan, save confirmation messages, and check bank statements after cancellation.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web - Monthly plan (Settings → Subscriptions → Cancel) | No automatic refund; refunds only via support within the 7‑day first‑time purchase window | Easy |
| Annual plan - Contact support (chat widget) | Refunds handled by support and subject to the 7‑day first‑time rule; renewals generally not eligible | Moderate (requires support interaction) |
| App Store / Google Play (in‑app purchase) | Refunds and cancellations governed by Apple or Google policies (not directly by Jungle Scout) | Varies (depends on store and regional rules) |
After cancelling
After you cancel, keep copies of cancellation confirmations, receipts and any chat or email correspondence from support. If you requested a refund, monitor your payment method for the credited amount and follow up with support if you do not see it within a reasonable timeframe. If you were billed after cancellation or are unable to resolve a dispute with Jungle Scout, contact your bank or card issuer to inquire about a chargeback and consider filing a complaint with your provincial consumer protection agency. For Jungle Scout support and policy references see: How to Cancel your Subscription and Money-Back Guarantee.
Address
If you choose to send written notice by post, no Canada‑specific postal cancellation address is published; you may address correspondence to Jungle Scout’s corporate office. Mail to:
Jungle Scout, Inc.
2021 E 5th St., Suite 150
Austin, TX 78702
United States
If sending by registered post, mark the envelope “Cancellations” or “Customer Support” and retain proof of delivery.