Cancellation Macdroid: Easy Method

What is Macdroid

MacDroid is an app that lets you connect Android devices to a Mac to transfer and edit files over USB or Wi‑Fi. It offers bidirectional file transfer, the ability to open and edit Android files directly from macOS, and paid PRO tiers (annual or lifetime) for full functionality.

MacDroid is available through multiple channels (Mac App Store, Google Play, and the developer’s website). How you manage or cancel a subscription depends on where you purchased it.

How to cancel Macdroid

• Apple App Store (iPhone/iPad): Open Settings → tap your Apple ID → Subscriptions → find MacDroid → Cancel Subscription → Confirm. On a Mac: System Preferences → Apple ID → Media & Purchases → Manage → Cancel → Confirm. Deleting the app does not cancel the subscription. For details see Managing subscriptions and the Mac App Store listing here.
• Google Play: Open the Play Store → Menu → Subscriptions → select MacDroid → Cancel. On the web go to play.google.com → My subscriptions → Manage → Cancel. Note that cancellation usually takes effect at the end of the paid period; uninstalling the app does not cancel the subscription. See Managing subscriptions.
• Purchased on MacDroid’s website (direct/web): Sign in to your account on the MacDroid site, open Account or Billing settings, and use the Billing Portal or subscription management section to cancel. Cancelling there stops future renewals.
• Important note for Mac App Store purchases: subscriptions are auto‑renewable and you must turn off auto‑renew at least 24 hours before the period ends; you cannot cancel to receive a pro‑rated refund for the current active period.

What happens when you cancel

When you cancel, future automatic renewals are stopped. For subscriptions billed through Apple or Google, you typically retain PRO access until the end of the current paid period (including any free trial end date), and service usually continues until that time. Cancelling does not automatically delete any local files created on your Mac or Android device.

Cancelling a subscription does not necessarily erase any account information stored by the developer; if you want account deletion, contact MacDroid support and request data removal. Also remember that uninstalling the app does not cancel the subscription - cancellation must be done through the purchase platform or the developer’s billing portal.

Will I get a refund?

MacDroid advertises a 7‑day free trial for yearly subscriptions; cancelling within the trial should avoid charges, but the developer’s site does not publish a broad, explicit refund policy for all purchases. Purchases made through Apple or Google are subject to Apple’s and Google Play’s refund processes and policies.

Some users report being charged immediately despite expecting a trial; in at least one reported case the developer (Electronic Team, Inc.) issued a refund after the user contacted support. If you believe you were charged improperly, first contact the platform (Apple or Google) or your payment provider (PayPal, bank card issuer) and then contact MacDroid support. For App Store purchases you can also request a refund via reportaproblem.apple.com, and Google Play refund requests are handled via Play support.

Macdroid plans and pricing

Note: publicly available pricing appears in USD; exact Canadian dollar (CAD) amounts may differ in your local App Store. Check your App Store listing or the website at purchase time for the precise local amount.

Your consumer rights in Canada

Canadian federal and provincial consumer protection laws can give buyers certain rights, such as a limited right of withdrawal for digital goods in some circumstances. However, if a digital service begins immediately (for example, a subscription where performance has started), the right to cancel without penalty may not apply. Rules vary by province - Quebec, Ontario and others have different provisions and enforcement bodies.

Purchases made through Apple or Google are also governed by those platforms’ policies: Apple allows refund requests (often within 14 days) via their report problem system, and Google handles refunds case‑by‑case through Play support. If you believe you were charged improperly or the service was not delivered as advertised, contact the payment provider (credit card issuer, PayPal) and consider filing a complaint with your provincial consumer protection office (for example, Ontario’s Ministry of Government and Consumer Services or Québec’s Office de la protection du consommateur).

Customer experiences

Reviews are mixed. Many users praise MacDroid for being a simple, fast file‑transfer solution with a solid connection over Wi‑Fi or USB and straightforward PRO features. See examples on Trustpilot where users note fast, reliable transfers.

Conversely, other users report unstable performance (intermittent connections, files not immediately visible in Finder, occasional 'insufficient space' errors) and frustrations with customer support responsiveness and refund handling. Some users also reported unexpected charges despite expecting a free trial and resolved the issue after contacting support or disputing charges with their payment provider; see user reports such as discussions on Reddit and reviews on Trustpilot.

For specific user reports, see a Trustpilot summary here and a Reddit discussion here.

Documentation checklist

• Purchase receipt or invoice (App Store/Google Play email receipt or website order confirmation)
• Date and time of charge, transaction ID or order number
• Email/account used to purchase the subscription
• Subscription ID or screenshot of the subscription entry in Apple ID or Google Play
• Screenshots of any misleading billing or trial pages, and any error messages
• Copies of communications with MacDroid support and any refund confirmations
• If you send written notice, a printed cancellation request and proof of posting (registered mail with return receipt)

Common mistakes

Users commonly assume that deleting the MacDroid app cancels the subscription - this does not stop renewals. Others assume a free trial applies automatically across platforms; trial availability and behavior depend on where you purchased the subscription. Waiting until the last moment to turn off auto‑renew can result in renewal charges if you miss the platform’s cutoff (e.g., 24 hours for Apple). Contacting the wrong support channel (for example, asking MacDroid to cancel an App Store subscription) can delay resolution, so always manage via the platform you used to buy the subscription or use the developer’s billing portal for website purchases.

Comparative recap

After cancelling

After you cancel, confirm the cancellation in your account or on the platform (you should see the subscription status change and an end date). Keep screenshots or emails that show the cancellation confirmation and the original purchase receipt. If you need a refund, follow the platform’s refund process first (Apple or Google) and then contact MacDroid support with your documentation. If the developer does not resolve an improper charge, contact your payment provider (card issuer or PayPal) to dispute the transaction and consider filing a complaint with your provincial consumer protection office.

For support and product information, you can review the MacDroid product page at Electronic Team - MacDroid and subscription management guidance at Managing subscriptions.

Address

If you prefer to send a written cancellation or formal complaint by registered mail (recommended if you need proof of delivery), address it to:

Electronic Team, Inc.
11890 Sunrise Valley Dr, Ste 111
Reston, VA 20191, USA

It is advisable to send such correspondence as a registered letter with return receipt (raccomandata A/R) so you have proof of posting and delivery.