Cancellation service N°1 in Israel
Contract number:
To the attention of:
Cancellation Department – Madgicx
Medinat ha‑Yehudim St 91
Herzliya
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Madgicx service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Madgicx: Easy Method
What is Madgicx
Madgicx is a digital advertising platform that combines AI-driven marketing tools, campaign automation, and multi‑platform data integration to help advertisers manage and optimize paid social campaigns. It offers features such as AI Marketer, tracking and attribution tools, reporting, and add‑ons for enhanced tracking and reporting.
How to cancel Madgicx
- Sign in to the Madgicx web platform, go to Profile → Your subscriptions → Products & Usage → Cancel Subscription (or Cancel Trial), then confirm the cancellation in the popup. For reference see the Madgicx unsubscribe instructions at academy.madgicx.com. Note: Madgicx subscriptions must be cancelled via the web interface; there are no explicit App Store or Google Play cancellation instructions, so do not assume mobile app stores manage these subscriptions.
What happens when you cancel
When you cancel, your subscription will not renew at the next billing cycle. You typically retain access to paid features for the remainder of the period you already paid for (for example, the end of a paid month or paid annual term). Madgicx’s Terms of Service state that fees are non‑refundable except where explicitly provided; prepaid or unused fees are generally not refunded.
Cancelling removes future billing but does not necessarily delete your account or its stored data immediately. If you need account deletion or data removal, contact support and confirm any retention or deletion timelines with Madgicx directly.
Will I get a refund?
Madgicx’s Refund Policy (administered by CJ Apps FZ‑LLC) grants refunds in limited circumstances such as unauthorized transactions, duplicate charges, technical service failures, or non‑delivery, following an investigation. Refunds are processed via Stripe and typically take 5 - 10 business days after approval. The Terms of Service state that fees are non‑refundable unless explicitly stated otherwise; voluntary cancellations, use during the billing period, forgetting to cancel, or payment issues are generally not eligible for refunds.
Madgicx plans and pricing
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Pro Complete (All‑in‑One) | From US$58/month | Annual billing (monthly equivalent) | AI Marketer, Business Dashboard, One‑Click Report, Automations, Meta CAPI hosting |
| Pro Complete (Entry tier, monthly billing) | Approx US$72/month | Monthly | Flexible spend‑based pricing, core platform features |
| Cloud Tracking (Standalone add‑on) | US$49/month | Monthly | Server‑to‑server tracking, setup, real‑time data to dashboard & Meta Ads Manager |
| Tracking Pro (Add‑on) | US$49/month | Monthly | Advanced tracking & attribution support, audits, pixel services |
| One‑Click Report (Add‑on) | US$29/month | Monthly | Additional customizable reports beyond default dashboard |
Exact Canadian dollar (CAD) pricing is not published publicly; Canadian customers will most likely be charged the CAD equivalent via the payment processor at the prevailing exchange rate and may see taxes or conversion fees applied by their bank or card issuer.
Your consumer rights in Canada
Under Canadian federal and provincial consumer protection laws, businesses offering automatic renewal plans are generally required to provide clear disclosure of renewal terms and obtain explicit consent, and some provinces require reminder notices before renewals. If a company fails to provide adequate notice or disclosure for automatic renewals, that may constitute a breach of applicable consumer protection rules. Consumers in Canada may have the right to dispute unauthorized charges or automatic renewals when notice was not provided.
If you believe Madgicx did not comply with disclosure or renewal notice requirements, you can escalate the matter by disputing the charge with your card issuer, filing a complaint with provincial consumer protection authorities, or seeking remedies under applicable provincial law. Consult the specific laws in your province (for example, Ontario’s Business Practices and Consumer Protection Act) or obtain local legal advice for detailed guidance.
Customer experiences
Reviews are mixed. Some users praise Madgicx for AI‑driven copy and asset insights, a unified dashboard, and integrating data from multiple ad platforms when those features work as intended. Conversely, many reviewers report problems with billing, including being charged after cancelling free trials or unexpected annual charges, difficulty obtaining refunds, limited trial end notifications, and slow or ineffective customer support. These recurring complaints suggest you should document cancellations and billing communications carefully.
Documentation checklist
- Account email and username; subscription plan and billing dates; screenshots of the cancellation steps and confirmation popup; copies of invoices or charges; timestamps of trial start/end and any communications with Madgicx support; payment method details (last 4 digits); and any evidence of unauthorized or duplicate charges.
Common mistakes
Common mistakes include assuming a mobile app store manages the subscription (Madgicx subscriptions must be cancelled via the Madgicx web interface), not cancelling before the trial or billing renewal date, failing to save or capture the cancellation confirmation, and not keeping records of correspondence and charges. Another frequent error is relying on verbal assurances from support without written confirmation; always request and save written confirmation of cancellation or refund decisions.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via Madgicx web platform | Does not automatically produce a refund; prevents future billing | Low (easy to perform in‑platform) |
| Request refund through Madgicx support / policy | Possible if eligible (unauthorized charges, duplicates, technical failure); otherwise limited | Medium (requires investigation and evidence) |
| Dispute charge via bank / card issuer (chargeback) | Possible if merchant refuses or for unauthorized charges; outcome depends on bank | High (requires documentation and time; may have deadlines) |
| File complaint with provincial consumer protection | May lead to enforcement or mediation; not an immediate refund | High (formal process and time‑consuming) |
After cancelling
After you cancel, keep your cancellation confirmation and monitor your card for any additional charges. If you are charged after cancelling or seek a refund for an eligible reason, follow Madgicx’s refund process and provide documentation. Useful links: Madgicx unsubscribe instructions at academy.madgicx.com, Madgicx Refund Policy at madgicx.com/refund-policy, and Madgicx Terms of Service at madgicx.com/terms-of-service. For user reviews and context see Capterra and Trustpilot. If you need to escalate, consider contacting your card issuer or filing a complaint with your provincial consumer protection authority.
Address
Madgicx Ltd., Medinat ha‑Yehudim St 91, Herzliya, Israel. If you intend to send written correspondence, the recommended method for delivery confirmation is certified mail (raccomandata A/R) or another tracked/certified service.