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Cancel MEDIAHYVE
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I hereby notify you of my decision to terminate the contract relating to the Mediahyve service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mediahyve: Easy Method
What is Mediahyve
Mediahyve (also styled Media Hyve or media-hyve.com) is a digital subscription service reported to offer media-related content through web and mobile channels. It is associated with subscription billing that, according to available terms, is managed either by the app stores (Apple App Store or Google Play) when purchased there, or directly through the Mediahyve website for web purchases.
How to cancel Mediahyve
- Apple App Store: If you purchased via the Apple App Store, open Settings on your iPhone/iPad, tap your Apple ID > Subscriptions, find Mediahyve and Cancel. Mediahyve cannot cancel App Store subscriptions for you; you keep access until the end of the current billing period. See Apple/App Store guidance.
- Google Play: If you subscribed through Google Play, open the Google Play Store app > Profile > Payments & subscriptions > Subscriptions, select Mediahyve and Cancel. Uninstalling the app does not stop charges; access continues until period end. See Google Play guidance.
- Web (direct purchase): If you subscribed on the Mediahyve website, sign in to your account on the Mediahyve site and cancel from the payment or subscription settings in your profile. Deleting the account or app will not cancel billing. See the terms: Mediahyve terms.
- Email or phone (alternate): You may also submit a written cancellation request to customer@mail-media-hyve.com or call +1 (844) 928-3850 during operating hours; include your full name, account number and reason for cancellation. Keep copies of all correspondence.
What happens when you cancel
When you cancel a subscription purchased via an app store, cancellation typically stops future recurring billing while allowing access until the end of the paid period. When you cancel a direct web subscription, the site should likewise stop renewals but may retain account data per its privacy policy and terms. Deleting the app or your account does not guarantee immediate cancellation unless you explicitly stop billing via the store or account payment settings.
Will I get a refund?
Mediahyve's published terms state that charges are generally non-refundable and that there are no refunds or credits for unused or partially used subscription periods. That is the default position in their terms of service. In some cases you may be able to request a refund from the platform that processed the payment (Apple or Google) or dispute the charge with your payment card issuer or bank, but refunds are not guaranteed and will depend on the store’s policies, the financial institution, or applicable consumer protection law.
Mediahyve plans and pricing
| Plan | Price (CAD) |
|---|---|
| Standard | Varies |
| Premium | Varies |
Your consumer rights in Canada
Canadian consumer protection laws can provide remedies for misleading practices and certain contracts, but there is no blanket automatic 14‑day refund right for all digital subscription services unless specifically required by law or the service’s terms. Because Mediahyve’s terms do not promise a 14‑day cooling-off refund, statutory rights may be limited; however, if you believe charges were unauthorized, misleading, or part of deceptive business practices, you can file complaints with your bank to dispute charges and consider reporting to the Competition Bureau of Canada or your provincial consumer protection office. Retain all documentation to support any complaint or dispute.
Customer experiences
Available public reviews are largely negative. Multiple Trustpilot reviews complain of unauthorized recurring charges and difficulty cancelling (see Trustpilot). Scam-detector style services have classified the site as questionable (Scam Detector), and some Reddit threads report redirects from other services leading to Mediahyve signups and unexpected monthly charges (Reddit example). There is little publicly posted positive feedback; due to these reports it is prudent to verify charges carefully and document all interactions.
Documentation checklist
- Subscription confirmation or purchase receipt (store receipt from Apple/Google or web order confirmation)
- Account username/email and account number (if available)
- Dates of charges and transaction amounts (bank or card statements)
- Screenshots of the subscription page, billing entries, and any cancellation screens or error messages
- Copies of emails or records of phone calls with Mediahyve, Apple, Google, or your bank
Common mistakes
A frequent mistake is assuming uninstalling the app cancels the subscription; app removal does not stop store-managed renewals. Another common error is cancelling the account on the site without checking the payment or subscription settings - some sites require cancellation through the billing portal rather than account deletion. People also sometimes wait too long to dispute charges; promptly collecting receipts and contacting the store or bank increases chances of a successful refund or charge reversal. Example: a user who deleted the app but did not cancel the Apple subscription continued receiving monthly charges until they turned off the subscription in Apple ID settings.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store | Generally non-refundable via Mediahyve; Apple may consider store refunds on request | Low to Moderate |
| Google Play | Generally non-refundable via Mediahyve; Google may consider store refunds on request | Low to Moderate |
| Web (direct subscription) | Generally non-refundable per Mediahyve terms; dispute via bank if unauthorized | Moderate |
| Email or Phone request | Generally non-refundable; may require escalation and documentation | Moderate to High |
After cancelling
After you cancel, keep copies of cancellation confirmations, receipts, and any message IDs. If charges continue after cancellation, contact the store (Apple or Google) or your payment card company to dispute the charge and provide the documentation checklist items. Consider reporting problematic practices to the Competition Bureau of Canada (https://www.competitionbureau.gc.ca) or to your provincial consumer protection agency if you suspect deceptive or unauthorized billing. Helpful links: cancel via Apple guidance (app store help), cancel via Google Play guidance (google play help), and Mediahyve terms (terms & conditions).
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