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Monarch

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Canada

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Termination letter drafted by a specialized lawyer
Sender
Monarch Cancel Subscription | Postclic
Monarch
217 Browndale Crescent
L4C 3H9 Richmond Hill Canada
info@monarchcollective.ie
Cancellation of Monarch contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Monarch service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Monarch
217 Browndale Crescent
L4C 3H9 Richmond Hill , Canada
info@monarchcollective.ie
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Monarch. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Monarch: Easy Method

What is Monarch

Monarch is a personal finance and budgeting app that connects to bank and investment accounts to track balances, categorize spending, and provide budgeting and net‑worth reports. It is offered as a subscription service with in‑app and direct billing options and supports mobile and web access.

How to cancel Monarch

  • On the web (direct billing): Sign in, go to the Billing Settings page → Manage subscription → Cancel Subscription. You retain access until the end of your current paid period. Monarch cancellation help
  • On Google Play: Open the Play Store → profile → Payments & subscriptions → Subscriptions → select Monarch → Cancel. If you’re on a family plan, the family manager must cancel.
  • On Apple App Store: On your device go to Settings → your name → Subscriptions → select Monarch → Cancel Subscription. Note that Monarch cannot cancel Apple App Store purchases on your behalf and cannot issue refunds for App Store purchases.

What happens when you cancel

If you cancel a directly billed subscription through Monarch’s web billing settings, you typically retain access until the end of the current paid period unless you request a refund under Monarch’s money‑back guarantee (see next section). For subscriptions managed through Google Play or the Apple App Store, cancelling will stop future renewals; access usually continues until the paid period ends according to the store’s handling.

Data and account information are generally preserved when a subscription ends; some users report that subscription transitions (for example, moving from App Store billing to direct billing) can preserve your data. If you request a refund under Monarch’s guarantee, Monarch states access ends immediately at the time of refund.

Will I get a refund?

Monarch offers a money‑back guarantee: if you’re unhappy after purchase you can request a refund for the remaining time and Monarch will cancel the subscription and end access immediately. Monarch’s terms also note that subscription fees are generally non‑refundable unless Monarch agrees, except where they offer this money‑back guarantee. For subscriptions purchased via the Apple App Store, Monarch cannot issue refunds and you must request refunds through Apple.

Monarch plans and pricing

Plan Price (CAD) Period Features
Standard - with WELCOME code C$20.72 Monthly Full Monarch access after 7‑day free trial (with code “WELCOME”)
Standard - with WELCOME code C$96.74 Annual Full Monarch access after 7‑day free trial (with code “WELCOME”)
Standard - reported early 2024 C$10.83 Monthly Full access, presumably at base pricing
Standard - reported early 2024 C$129.99 Annual Full access, presumably at base pricing
Standard - Forbes Advisor Canada report C$21.00 Monthly (approx.) Full access, general pricing
Standard - Forbes Advisor Canada report C$138.85 Annual (approx.) Full access, general pricing

Your consumer rights in Canada

Monarch’s public policy materials do not reference a statutory Canadian 14‑day cancellation or refund right; their terms state subscription fees are generally non‑refundable unless Monarch agrees or you qualify under their money‑back guarantee. Purchases made through the Apple App Store are governed by Apple’s terms and refund processes rather than Monarch’s. Provincial and federal consumer protection laws can vary, so if you believe you have a statutory claim it is appropriate to check your provincial consumer protection office or seek independent advice for specifics in your jurisdiction.

Customer experiences

Some users report positive aspects such as continued access through the paid period after cancellation and smooth preservation of data when switching billing methods. However, there are recurring complaints from Canadian users about unstable bank or institution connections (examples reported for RBC, Scotiabank, Tangerine, Wealthsimple, CIBC) that require frequent manual re‑connection, and frustration with slow or unhelpful customer support when connection problems occur. A number of Canadian users also express frustration at paying CAD prices while encountering these functionality issues.

Documentation checklist

  • Account email and username
  • Subscription confirmation or invoice showing purchase date and amount
  • Proof of payment (credit card or bank statement) for the relevant charge
  • Platform used to subscribe (Web/direct billing, Google Play, or Apple App Store)
  • Date and method of cancellation and any confirmation screenshots or emails
  • Copy of any refund request or response from Monarch or the store; if sending a physical cancellation, a printed letter and proof of registered delivery

Common mistakes

Common errors include trying to cancel the subscription in the wrong place (for example cancelling in‑app when the subscription is billed through the web, or vice versa), assuming Monarch can refund App Store purchases, and forgetting that family plan subscriptions must be cancelled by the family manager. Users also sometimes fail to keep records (screenshots, confirmation emails) of the cancellation and payment history, which can make follow‑up harder. Finally, some expect immediate data deletion or immediate loss of access when cancelling; in many cases access continues until the end of the paid period unless a refund is requested and granted.

Comparative recap

Method Refund Difficulty
Web (direct billing) Eligible for Monarch’s money‑back guarantee; Monarch can issue refunds and ends access immediately when refund granted. Easy - cancel in Billing Settings on the web.
Google Play Store‑managed; refunds are typically handled via Google Play - check Google’s refund procedures. Monarch may not be able to issue refunds for Play purchases. Moderate - cancel via Play Store; refunds require contacting Google Play.
Apple App Store Refunds must be requested from Apple; Monarch cannot issue refunds for App Store purchases. Moderate - cancel in Apple Subscriptions; refunds handled by Apple Support.

After cancelling

After you cancel, keep copies of any cancellation confirmation and payment records. For direct billing, you can follow Monarch’s cancellation article: Canceling Your Subscription. For information on Monarch’s refund practices see their money‑back guarantee page: Monarch’s Money‑back Guarantee. If your subscription was billed through Apple or Google, use Apple Support or Google Play Help to request refunds or manage subscriptions through those stores.

Address

To send a written cancellation or dispute by mail (recommended by some users), you can use the following Canadian address; it is recommended to send by registered mail with tracking and return receipt:

Monarch Air Group (Canada) - 217 Browndale Crescent, Richmond Hill, Ontario, L4C 3H9, Canada

FAQ

To cancel your Monarch subscription on the web, sign in, go to the Billing Settings page, select Manage Subscription, and then click Cancel Subscription. Remember to keep proof of your cancellation.

Monarch offers a money-back guarantee, allowing you to request a refund for the remaining time. If approved, your subscription will be canceled immediately, and access will end. Keep proof of your request.

To cancel a Monarch subscription from the Apple App Store, go to Settings on your device, select your name, then Subscriptions, choose Monarch, and click Cancel Subscription. Keep proof of your cancellation.

When you cancel your Monarch subscription, your data and account information are generally preserved until the end of the current paid period. If you request a refund, access ends immediately, so keep proof of your cancellation.

One common mistake is not checking which billing method you used. Ensure you follow the correct cancellation steps based on whether you subscribed directly through Monarch, Google Play, or the Apple App Store. Always keep proof of your cancellation.