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Cancellation service #1 in Canada
My Perfect Cover Letter is an online service that helps users generate, format and download cover letters using templates and guided content suggestions. It is offered alongside related career tools (resume builders and cover-letter apps) and sells subscriptions and one-time services through its website and third-party app stores.
When you cancel a web subscription, cancellation typically prevents automatic renewal and the subscription will not renew at the next billing cycle. Access to premium features usually continues until the end of the paid period already billed; immediate access removal is possible for some billing or trial exceptions - check the confirmation message for specifics. Cancelling an App Store or Google Play subscription stops future billing via that platform; those platforms control timing and immediate entitlements.
The provider’s systems generally email a cancellation confirmation number - retain that as proof. The provider’s terms and practices may affect how long your account data is retained; if you need account deletion or data removal, request it explicitly from customer service and keep written records of your request.
The provider’s official terms state that refunds are not guaranteed and that users may request a refund in some cases, but no firm refund policy is promised. Refund outcomes depend on timing, the specific plan purchased and whether the purchase was made through Apple or Google. Purchases made via the App Store or Google Play are subject to those platforms’ refund policies and processes - Apple’s refund requests are handled at reportaproblem.apple.com, and Google reviews refunds under its Play policies.
There is no confirmed 14-day satisfaction guarantee or automatic right of withdrawal published by My Perfect Cover Letter; therefore do not assume an automatic refund entitlement. If you believe a statutory consumer right applies in your province, mention that when requesting a refund and include purchase evidence and the cancellation confirmation.
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| MyPerfectResume - 14-Day Premium Access | C$2.95 initial, then C$34.95 every 4 weeks | 14-day trial then 4-weekly subscription | Resume & cover letter builder, expert content suggestions, downloads, career tools |
| MyPerfectResume - 1-Year Premium Access | C$9.95/month (C$119.40/year) | Annual pre-pay | Same features with lower monthly equivalent |
| CoverCraft (iOS app) - Weekly Unlimited Usage | C$6.99 | Weekly | Unlimited cover letter generation, ad-free, priority support |
| CoverCraft - Monthly Unlimited Usage | C$12.99 | Monthly | Unlimited generation, ad-free, priority support |
| CoverCraft - Yearly Unlimited Usage | C$24.99 | Annual | Unlimited generation, ad-free, priority support |
| The Resume Centre Canada - Standard Cover Letter | C$52.00 | One-time | Custom cover letter by expert writer |
| The Resume Centre Canada - Senior Cover Letter | C$139.00 | One-time | Cover letter by senior consultant |
| The Resume Centre Canada - Premium Cover Letter | C$208.00 | One-time | Top-tier cover letter by senior team |
| OmyResumes.ca - Professional Package (Resume + Cover Letter) | C$299.00 | One-time | Resume and cover letter, unlimited revisions, ATS-friendly |
| OmyResumes.ca - Executive Package (Resume + Cover Letter + LinkedIn) | C$499.00 | One-time | Includes LinkedIn optimization |
Canadian consumer protection varies by province. You may have statutory rights that affect digital purchases - such as cancellation or refunds within a cooling-off period - depending on where you live and whether the service has been used. Purchases made through Apple or Google are also governed by those platforms’ policies, but provincial consumer protection laws still apply. The provider’s terms include disclaimers and require arbitration that may limit remedies; however, such contractual clauses do not always eliminate statutory consumer protections in Canada. If you feel your rights have been breached, preserve documentation and consider contacting your provincial consumer protection agency for guidance.
User reviews are mixed. Many reviewers on platforms such as Trustpilot and Sitejabber praise the product’s ease of use, useful templates and positive job outcomes, saying the tool helped them prepare cover letters and land interviews. At the same time, complaint sites record recurring issues: some customers report unexpected recurring billing, difficulty cancelling, and challenges obtaining refunds or reaching support. Independent reviewers have flagged unclear subscription terms in some cases. These differing experiences underscore the importance of confirming the exact purchase channel (web, Apple, Google), saving confirmation emails and keeping records of cancellation attempts.
Many issues come from cancelling with the wrong provider: for example, trying to cancel a subscription purchased through Apple on the website (or vice versa). Another frequent mistake is assuming an automatic pro-rated refund after cancelling; the provider’s terms do not guarantee refunds, so assume refund requests may be denied. Users sometimes fail to keep the cancellation confirmation email or fail to check for recurring billing in their bank statements; without documentation it can be much harder to dispute charges. Finally, some customers expect a 14-day automatic satisfaction guarantee - this specific service does not publish such a guarantee, so verify trial and renewal terms before subscribing.
| Method | Refund | Difficulty |
|---|---|---|
| Web (myperfectcoverletter.com) | Refunds not guaranteed; request possible but outcomes vary | Low to moderate - provider can cancel and issue confirmation; keep records |
| App Store (iOS) | Handled by Apple via reportaproblem.apple.com; eligibility varies | Moderate - must use Apple’s system; provider cannot cancel on your behalf |
| Google Play (Android) | Handled by Google Play; refund outcomes vary by case | Moderate - cancel in Play Store or web; developer cannot cancel for you |
| Registered mail (paper notice) | Same policy applies; paper gives proof of notice but not guaranteed refund | Higher - slower, but produces physical proof of delivery |
After you cancel, save the cancellation confirmation number and all related correspondence. If you paid through Apple or Google, follow up through their refund pages: Apple’s report-a-problem at reportaproblem.apple.com and Google Play subscription support at play.google.com. For web purchases, review the provider’s Terms & Conditions at myperfectcoverletter.com/terms-conditions before escalating. If you believe a billing error persists, contact your payment provider or bank to dispute charges and consider contacting your provincial consumer protection office. For user reviews and community feedback, see pages such as Trustpilot or Sitejabber to compare others’ experiences.
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Written by Logan Lewis
Regulatory watch · 5 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 5 years to make sure every Postclic template is compliant and admissible in court.