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Cancellation service #1 in Canada
My Talking Pet is a mobile app that animates photos of pets and lets users add voice messages, create short videos, and share them. The app offers free features plus a subscription (My Talking Pet Pro) that unlocks additional functionality such as removing limitations and accessing premium tools.
Cancelling turns off auto-renew for the subscription. You will generally retain access to Pro features until the end of the current paid period; service does not end immediately upon cancellation. If a subscription entry is missing or shows an expiration date, it is likely already cancelled. Auto-renewal normally processes within 24 hours before the period ends, so cancellations should be made before that window to prevent the next charge.
My Talking Pet’s published terms indicate refunds are not generally provided for unused subscription time and that unused portions of a free trial are forfeited if you buy a subscription before the trial ends. There is no published statutory “14‑day” cancellation or refund right in the app’s terms. Platform refund mechanisms (Apple or Google) may offer refunds under their own policies, but refunds are not guaranteed and are handled separately by each platform.
| Plan | Price | Period | Features |
|---|---|---|---|
| Weekly | $0.99 | Weekly | My Talking Pet Pro - weekly |
| Monthly | $2.99 | Monthly | My Talking Pet Pro - monthly |
| Annual | $23.99 | Annual | My Talking Pet Pro - annual |
The app’s terms do not publish a specific 14‑day cancellation/refund right for Canadian consumers. Canadian users should rely primarily on Apple’s or Google Play’s refund procedures if they believe a charge is incorrect or unfair; those platforms consider refund requests under their own rules. If you dispute an unauthorized or incorrect charge, also consider contacting your bank or card issuer to request a charge dispute or reversal.
User reports are mixed but include several complaints about difficulty cancelling or stopping auto‑renewal, and about unexpected charges even after uninstalling the app. Some users have written that the switch from a one‑time purchase model to subscriptions felt expensive compared with older versions and that certain features (for example saving videos) were restricted under the subscription model. These experiences indicate you should keep receipts and screenshots when you request cancellation or refunds; see community reports such as JustUseApp.
Avoid assuming deleting or uninstalling the app cancels the subscription - you must cancel through the App Store, Google Play, or the developer’s account tools. Another frequent error is waiting until after an auto-renew charge posts; many platforms only consider refunds within a limited timeframe and platform policies differ. People also sometimes contact the wrong support address or miss the account (Apple ID vs Google account) used to subscribe, which delays resolution.
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds handled by Apple; possible but not guaranteed | Low - Medium |
| Google Play (Android) | Refunds handled by Google Play; possible but not guaranteed | Low - Medium |
| Web / Developer (email) | Depends on developer policy; typically no automatic refunds | Medium - High |
After you cancel, check the subscription listing in your Apple or Google account to confirm auto‑renew is off and keep any confirmation emails or screenshots. Monitor your billing statement for one or two billing cycles to ensure no unexpected charges reappear. If you need a refund, start by requesting one through Apple or Google Play using their official refund forms; if the charge is unauthorized, contact your card issuer. Helpful links: Apple subscription help (Apple Support), Google Play subscriptions help (Google Play Help), and developer contact via email (for example [email protected]).
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Written by Harper Allen
eIDAS legal expert · 7 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 7 years.