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Cancellation Myfundedfutures: Easy Method
What is Myfundedfutures
Overview
MyFundedFutures is a proprietary trading firm that offers funded trading accounts to individuals who pass evaluation phases. Customers sign up for subscription-style or one-time access to evaluation challenges and funded accounts, use platform services and market data, and interact with customer support for account management, refunds, and cancellations.
How to cancel Myfundedfutures
- Via website/dashboard: log in, go to Billing → Manage Subscription → Cancel Subscription and confirm. Access generally remains until the end of the current billing period. See the official instructions: How to cancel your subscription.
- Via email: you may request cancellation by emailing support at [email protected]; note that cancellation via email is documented as ending access immediately (and the company’s cancellation page states that immediate access termination may apply). For refund inquiries tied to email requests, see the refund policy: Refund & Cancellation Policy.
- App Store / Google Play purchases: no company-specific method is documented; purchases made through those platforms are governed by Apple’s or Google’s cancellation/refund procedures. See the company cancellation overview: Cancellation page.
What happens when you cancel
When you cancel through the dashboard, your access is typically retained until the end of the current billing period; you will not be charged after the cancellation date for the next cycle. If you cancel by contacting support (email), the company’s documentation indicates access may end immediately. Data such as account history, trade records, and billing information are generally retained by the firm according to their internal policies; you should export any personal records you need before losing access.
Will I get a refund?
Refunds are permitted under specific conditions: you must request a refund within 14 days of purchase, have had no trading activity (no trades placed, no positions opened, and no market data access), and submit the request by emailing support. Approved refunds are issued to the original payment method and are subject to a non-refundable USD $75 fee. Crypto payments are explicitly non-refundable. If any trading activity occurred or the 14-day window has passed, refunds are generally not available. For full details, consult the firm’s refund and cancellation policy: Refund & Cancellation Policy.
Myfundedfutures plans and pricing
| Plan | Price | Notes |
|---|---|---|
| Evaluation / Challenge | Varies | Varies |
| Funded Account | Varies | Varies |
| Subscription Services | Varies | Varies |
Your consumer rights in Canada
Under Canadian provincial consumer protection laws, digital products and services may be covered by cooling-off periods or similar protections; many Canadians have a right to seek refunds within a short window when products are not as described. However, platform-specific terms such as non-refundable fees can still apply if clearly disclosed. Purchases made through third-party app stores are subject to Apple’s or Google’s refund policies. If you believe a company is enforcing unclear or unfair terms, you may file a complaint with your provincial consumer protection agency or the Competition Bureau. Keep records of communications, receipts, and evidence of the service state (e.g., whether you accessed market data or placed trades) to support any dispute.
Customer experiences
Public reviews are mixed. Many customers praise fast, responsive, and professional support and name individual agents who assisted them effectively. Some users report quick refunds or corrections for mistaken purchases within a day. Conversely, other customers describe slow or unhelpful chat responses, generic copy/paste replies, and occasional disputes over charges; a few online reports allege account closure after charge disputes. When evaluating reviews, consider both positive and negative reports and whether outcomes referenced match the firm’s published policies.
Documentation checklist
- Purchase receipt or invoice (date, amount, payment method)
- Account ID / username and any subscription identifiers
- Evidence of no trading activity (screenshots showing zero trades or activity logs)
- Copies of email/chat communications with support
- Bank/statement showing disputed charge (if applicable)
- Proof of delivery (if sending a postal cancellation); consider certified mail/return receipt requested (raccomandata A/R)
Common mistakes
Common errors include assuming cancellation via email will behave the same as web dashboard cancellation - email cancellation may end access immediately while dashboard cancellation often preserves access until the billing period ends. Another frequent mistake is missing the 14-day refund window or failing to document that no trading activity occurred; without that proof refunds are unlikely. Users also sometimes attempt to get refunds for cryptocurrency payments despite the policy stating crypto is non-refundable. Finally, disputes filed with banks without first following the provider’s refund steps can complicate account status and support outcomes.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website / Dashboard | Possible if refund policy conditions are met (within 14 days, no trading); cancellation from dashboard usually preserves access until period end. | Easy |
| Email to support | Refund may be possible if you meet the refund criteria and request by email; company documentation also notes email cancellations can end access immediately. | Medium (response time varies) |
| App Store / Google Play | Refunds and cancellations are governed by Apple/Google policies; may be possible via their support channels. | Varies (depends on platform) |
After cancelling
After you cancel, save copies of final statements and any confirmation of cancellation. If you requested a refund, monitor the original payment method for the refund less any applicable fees; remember that crypto payments are not refundable per policy. If you need to escalate a dispute, gather the documentation listed above and contact provincial consumer protection services or the Competition Bureau as appropriate. Helpful links: the company cancellation overview is here: Cancellation page, the step-by-step cancellation help article is here: How to cancel your subscription, and the refund policy is here: Refund & Cancellation Policy.
Address
For postal correspondence (if you choose to send a written cancellation), use certified mail / return receipt requested and send to:
MyFundedFutures
2801 Network Blvd, Ste 300, Frisco, TX 75034, USA
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Written by Lucas Lee
Former postal advisor · 3 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 3 years to demystify legally binding mail for everyday users.
FAQ
To cancel your Myfundedfutures subscription via the dashboard, log in, navigate to Billing, select Manage Subscription, and then click Cancel Subscription. Remember to keep proof of your cancellation.
No, if you cancel your subscription by emailing support at [email protected], your access may end immediately. It's advisable to keep proof of your cancellation.
To qualify for a refund, you must request it within 14 days of purchase, have no trading activity, and submit your request in writing. Keep proof of your request.
Cancellations for subscriptions purchased through the App Store or Google Play are governed by their respective policies. You should check the official cancellation procedures for those platforms and retain proof of your cancellation.
When you cancel, your account history and trade records are generally retained by Myfundedfutures. It's recommended to export any personal records you need before losing access.