Cancellation service N°1 in Germany
Contract number:
To the attention of:
Cancellation Department – N8N
Novalisstr. 10
10115 Berlin
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the N8N service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
Cancellation N8N: Easy Method
What is N8N
n8n is an open-source workflow automation tool that connects apps and services to automate tasks and data flows. It is available as a self‑hosted Community Edition and as hosted options (n8n Cloud and n8n‑MCP) that provide varying levels of support, features, and managed infrastructure.
How to cancel N8N
- Web (self-serve): Sign in to the n8n Platform and go to your billing settings to cancel your monthly subscription, or contact support at [email protected]. Cancellation takes effect at the end of the current billing period and no further payments will be taken.
- Web (n8n‑MCP / hosted service): Cancel via your billing settings or the Stripe Customer Portal if available for your account. Cancellation takes effect at the end of the billing period, the account typically downgrades to the Free tier, and there are no refunds for partial months.
- App Store / Google Play: If you subscribed through Apple or Google, you must cancel through Apple or Google subscription management (in‑device subscription settings). n8n documentation does not provide in‑app cancellation instructions; the platform cannot directly cancel App Store or Google Play subscriptions for you.
What happens when you cancel
When you cancel, your paid access continues until the end of the current billing period; after that time paid features will stop and, for hosted MCP accounts, your account may revert to the Free tier. n8n states that no further charges are taken following cancellation. Your workflows, data, and workspace contents are not necessarily deleted immediately on cancellation, but you should not rely on indefinite retention - export or back up important workflows and credentials before the end of your billing period.
Will I get a refund?
n8n’s stated policy is that refunds are not issued for partial months or unused time when cancelling mid‑period for both self‑serve and n8n‑MCP hosted subscriptions. However, Canadian consumer protection laws can provide rights that override contractual refund disclaimers in some circumstances. Some users have reported difficulty obtaining refunds or getting timely support responses; if you believe a refund is owed, document your request, follow the provider’s support process, and escalate if necessary.
N8N plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Starter (n8n Cloud) | C$29.00 ≈ | Monthly (billed annually) | 2,500 workflow executions, unlimited users & workflows, hosted by n8n |
| Pro (n8n Cloud) | C$72.50 ≈ | Monthly (billed annually) | 10,000 workflow executions, admin roles, 7 days insights, global variables |
| Business (n8n Cloud, self‑hosted option) | C$967.00 ≈ | Monthly (billed annually) | 40,000 executions, SSO/SAML/LDAP, 30 days insights, multiple environments |
| Community Edition (self‑hosted) | C$0.00 | One‑time or ongoing | Free open‑source self‑hosted version; pay hosting only |
| Canadian VPS self‑hosting (example) | CA$6.99/month (promo) / CA$13.99/month renewal | Monthly | Example VPS (1 vCPU, 4 GB RAM, 50 GB NVMe) to self‑host n8n; hosting cost only |
Your consumer rights in Canada
Canadian consumer protection laws may provide rights beyond a vendor’s stated terms - these rights can include remedies for unfair practices and, in certain contexts, entitlements to refunds or rescission. Such mandatory protections cannot be contractually waived. If you encounter an unjust refusal of a refund or cancellation, consider contacting your provincial or territorial consumer protection office for guidance and keep records of all communications and receipts.
Customer experiences
User reports are mixed. Many reviewers praise n8n for flexibility, value, and the ability to self‑host, noting strong automation capability and affordability. Conversely, reviews on platforms like Trustpilot and GetApp highlight issues with customer support responsiveness, a sometimes steep learning curve, occasional bugs, and problems with specific integrations or account access. These mixed experiences suggest good technical fit for those comfortable with configuration and self‑hosting, while users expecting white‑glove support should verify support levels before committing.
Documentation checklist
- Account email and ID, last invoice and billing period, subscription origin (n8n website, Stripe, Apple App Store, Google Play), payment method details, and any relevant invoice numbers.
- Exported workflows, credentials backup, and any configuration or environment snapshots you need to retain.
- Copies/screenshots of subscription pages, cancellation attempts, and support emails or ticket numbers to document your request and timing.
Common mistakes
Common errors include attempting to cancel in the wrong place (for example, cancelling in your device when the charge is billed via the web, or vice versa), expecting pro‑rata refunds for partial billing periods when the terms disallow them, failing to export workflows and credentials before the downgrade, and not saving proof of cancellation or support correspondence. Another frequent issue is overlooking whether the subscription was handled through Apple/Google - those must be managed through the respective stores, not n8n’s billing settings.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (self‑serve) | No (no partial‑month refunds; cancellation at period end) | Easy |
| Web (n8n‑MCP) | No (no partial‑month refunds; downgrades to Free tier) | Moderate |
| App Store / Google Play | Subject to Apple/Google refund policies; vendor cannot directly cancel - you must request via store (local rights may apply) | Moderate |
After cancelling
After you cancel, confirm the cancellation receipt or confirmation message and keep copies. Export any workflows, credentials, or logs you need before your access ends. If you need support or want to dispute a refund decision, contact n8n support at [email protected], consult the official documentation at n8n documentation, and if you used an app store follow Apple’s or Google’s subscription support pages (Apple: manage subscriptions; Google Play: manage subscriptions). For Canadian consumer guidance see the Government of Canada Office of Consumer Affairs: Office of Consumer Affairs.
Address
Novalisstr. 10, 10115 Berlin, Germany