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Cancel NUMBERGURU
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Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Numberguru service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Numberguru: Easy Method
What is Numberguru
NumberGuru is a paid online phone‑number lookup and reverse‑lookup service that offers basic and premium report access through web and mobile subscriptions. It provides users with contact information and summary reports based on searches for phone numbers and related identities.
How to cancel Numberguru
- App Store (iOS): Open the Settings app → tap your name → Subscriptions → select the NumberGuru subscription → Cancel Subscription. If there is no Cancel button or you see an expiration message, the subscription is already cancelled. Note: deleting or uninstalling the app does not cancel the subscription.
- Google Play (Android): Open the Google Play app → Account → Subscriptions → select NumberGuru → Cancel subscription. Access continues until the end of the current paid period. Uninstalling the app does not cancel the subscription.
- Web (direct NumberGuru account): Log into your NumberGuru account and use the "Cancel My Account" option via the Contact Us page, use live chat, call 1‑866‑673‑9048, or email support@numberguru.com. NumberGuru will send a confirmation email; access remains for the remainder of any paid period. For a formal written notice that some Canadian or US providers require, send certified mail to NumberGuru at P.O. Box 105168, Atlanta, GA 30348‑5168 (MSC - 784064); email or phone contacts are also accepted but certified postal notice is the record‑keeping method noted for formal requests.
What happens when you cancel
When you cancel, your subscription will stop future automatic renewals but you typically retain access to premium features until the end of the current paid billing period. Cancelling through the App Store or Google Play only stops future charges from that platform; NumberGuru may still hold account data per its policies. You should receive a cancellation confirmation email when cancelling through the web support channels - save that confirmation for your records. Simply uninstalling the app does not stop billing.
Will I get a refund?
Refunds are considered on a case‑by‑case basis. If you purchased directly via the NumberGuru web service, contact support@numberguru.com with your member ID or signup email to request review; NumberGuru processes refunds immediately on their end but bank posting can take up to about 10 - 30 days depending on the policy noted. If the subscription was purchased through Google Play, you must request a refund through Google Play rather than through NumberGuru. NumberGuru’s terms indicate refunds may be limited (often one refund per subscription) and refunds perceived as repetitive or in bad faith can be refused; excessive chargebacks may result in account suspension.
Numberguru plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| 7‑Day Trial | US$1.00 (approx. C$1.35 - C$1.50) | One‑time, 7‑day | Up to 100 reports; cancel anytime |
| Standard Monthly Subscription | US$29.99/month (approx. C$40 - C$42) | Monthly | Full access to premium lookup reports |
Your consumer rights in Canada
NumberGuru’s published policies do not explicitly reference a statutory Canadian cooling‑off period; their stated approach is case‑by‑case refunds with limits (often one refund per subscription) and variable processing times (up to about 10 - 30 days for bank posting). If you believe you were charged incorrectly, first contact NumberGuru support and keep all documentation. Canadian consumers may also consider contacting their payment provider (credit card issuer) about a dispute or chargeback if direct resolution fails, and may seek guidance from their provincial consumer protection office. This is general information, not legal advice - if you need legal certainty, consult a qualified professional or your local consumer protection agency.
Customer experiences
Public reviews are mixed. Some users report the service is useful for quick basic information and that it delivered expected results in routine lookups. Other reviewers have reported problems with post‑cancellation charges, difficulties obtaining full refunds after trial offers, and unresponsive support in some cases. These mixed reports are consistent with a service that works for some users but has had customer‑service and billing complaints reported in public reviews.
Documentation checklist
- Account email or member ID, proof of purchase or receipt, date of purchase and date/time of cancellation, screenshots or copies of cancellation attempts and confirmation emails, bank or card statements showing charges, and certified mail tracking number or delivery receipt if you sent a postal cancellation notice.
Common mistakes
Many problems stem from assuming uninstalling the app cancels the subscription; it does not. Another common mistake is contacting NumberGuru support for refunds when the purchase was made through Google Play - Google handles Play refunds. Failing to keep confirmation emails, receipts, or certified‑mail documentation can also make disputes harder to resolve. Finally, repeatedly requesting refunds without following the provider’s stated process may lead to refusal or account restrictions.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds generally handled via Apple/App Store; contact Apple Support or request through your Apple account. You may also contact NumberGuru for account issues. | Moderate - requires Apple account/subscription management and Apple refund process. |
| Google Play (Android) | Refunds must be requested through Google Play (Google handles refunds for Play purchases). | Moderate - handled through Google Play console/refund flow. |
| Web (direct) | Case‑by‑case via support@numberguru.com; generally limited to one refund per subscription; bank posting may take 10 - 30 days. | Moderate - contact support by email, chat or phone; consider sending certified mail for formal notice. |
After cancelling
Keep the cancellation confirmation email and any receipts. If you need help with a refund or billing dispute, start by emailing support@numberguru.com and include your member ID, sign‑up email and purchase details. For Apple subscription support see Apple subscriptions. For Google Play subscription support and refunds see Google Play subscriptions. For general contact or the NumberGuru site visit numberguru.com.
Address
NumberGuru
MSC - 784064, P.O. Box 105168
Atlanta, GA 30348‑5168