Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Opus Clip
303 Twin Dolphin Dr
94065 Redwood City
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Opus Clip service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Opus Clip: Easy Method
What is Opus Clip
Opus Clip is a web-based and mobile service that uses AI to convert long-form videos into short-form clips optimized for social platforms. It offers tiered plans (Free, Starter, Pro, Business) with features such as automated clipping, captioning, multiple export aspect ratios, and a credit system for downloads.
How to cancel Opus Clip
- App Store (iOS): On your iPhone go to Settings → Apple ID (your name) → Subscriptions, find Opus Clip and choose Cancel. Apple handles all subscription management and refunds for App Store purchases; cancellations take effect at the end of the current billing cycle.
- Google Play (Android): Open the Google Play Store, tap your profile icon → Payments & subscriptions → Subscriptions, select Opus Clip and Cancel. Opus Clip’s documentation doesn’t explicitly detail Play Store steps, but Google Play’s standard subscription flow applies; cancellations take effect at period end.
- Web / Opus Clip Dashboard: Sign in to your account, open the dashboard and click the Crown (subscription) icon to access your subscription page, then Cancel or Downgrade. Downgrades typically take effect on the next billing cycle. Note: you cannot directly downgrade a Pro Yearly plan to Starter without first canceling, and switching to the Free plan may require reducing credits below the Free-plan limit (e.g., fewer than 30 minutes of credits).
What happens when you cancel
When you cancel, you retain access to your paid features until the end of the current billing period; after that you will lose premium features and revert to the Free plan limits. Your account and projects typically remain accessible according to Opus Clip’s retention policies, but downloaded clips and remaining credits may be affected by plan limits. Cancellation does not automatically entitle you to a prorated refund for the unused portion of the subscription period under Opus Clip’s Terms of Service.
Will I get a refund?
Opus Clip’s policies: Pro users can request a refund of a project (unused credits tied to an uploaded project) within 14 days of the initial upload provided the clips have not been downloaded; once a clip has been downloaded a project refund is no longer available. App Store purchases and refund requests are handled by Apple via their refund process. Opus Clip’s Terms of Service state that paid services are not refunded prorated for time already used, so cancellation alone does not guarantee a money-back or partial refund. There is no explicit Opus Clip statement recognizing a statutory 14‑day cancellation right for Canada in their public policies; Canadian statutory rights may apply in limited circumstances (for defective or misdescribed digital goods), and you should follow the process below if you believe you qualify.
Opus Clip plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Free | C$0.00 | Monthly | 60 credits / month, up to 1080p, watermark, limited retention |
| Starter | C$≈? (equivalent to US$15/month) | Monthly | 150 credits / month, no watermark, AI clipping with Virality Score, animated captions, 1 brand template |
| Pro | C$≈? (equivalent to US$29/month or US$288/year) | Monthly / Annual | 3,600 credits / year (~300/month), team workspace, AI B-roll, multi-aspect export, scheduling, XML export |
| Business | Custom | Custom | Enterprise: API, integrations, priority support, advanced security |
Your consumer rights in Canada
Canadian consumer protection does not uniformly provide a 14‑day cooling-off right for all digital subscriptions; rights vary by province and by the nature of the purchase. Canadian law may provide remedies if a digital product is defective, not as described, or the vendor fails to deliver contracted services, but Opus Clip’s public policies do not explicitly detail statutory Canadian rights. If Opus Clip support is unresponsive or denies a refund you believe is lawful, first escalate with Opus Clip support, then contact your payment provider (credit card issuer, Apple, Google) and consider filing a complaint with your provincial consumer protection office or the federal Competition Bureau if you suspect unfair practices.
Customer experiences
Users report a mix of positive and negative experiences. Positive feedback highlights ease of use, time savings converting long videos into social clips, good output quality, and instances of responsive customer support that resolved billing or refund requests quickly. Negative feedback includes reports of difficulty cancelling (especially when subscriptions were purchased via different platforms), unexpected recurring charges, issues with clip selection or technical glitches (audio - video sync, crashes), confusion over credits and billing transparency, and occasional unresolved refund requests - some users escalated disputes to their payment provider.
Documentation checklist
- Purchase receipt or invoice (showing date, amount, and transaction platform).
- Account email and username used with Opus Clip.
- Subscription identifier or screenshot of your subscription page (Crown icon/dashboard) and billing dates.
- Project IDs or upload timestamps for any refundable project requests and evidence that clips were not downloaded.
- Copies/screenshots of cancellation confirmations, support tickets, and any communications with Opus Clip, Apple, or Google.
- Payment method details (last 4 digits of card or platform used) for chargeback escalation if needed.
- If sending physical correspondence, send by registered mail for proof of delivery and keep the tracking/receipt.
Common mistakes
Many problems arise from platform confusion: users canceling on the web while the subscription was purchased via the App Store or Google Play (or vice versa), so the active billing continues on the original platform. Expecting a prorated refund after canceling is a frequent misunderstanding - Opus Clip’s Terms generally do not provide prorated refunds for the unused portion of a billing period. Other mistakes include failing to retain proof of purchase and support correspondence, not checking project-refund rules (uploads must be within 14 days and clips not downloaded), and attempting to directly downgrade certain yearly plans without first canceling as required.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds handled by Apple via their refund process; Opus Clip cannot process App Store refunds directly. | Easy to cancel in Settings; refund requires Apple request (varies). |
| Google Play (Android) | Refunds handled by Google Play; Opus Clip documentation defers to Play Store policies. | Medium - standard Play Store flows work, but outcomes depend on Google’s policy. |
| Web / Opus Clip Dashboard | Project refunds possible (Pro users, within 14 days for unused credits); no general prorated refunds per Terms. | Medium - High - cancellation is available but restrictions and reported customer service issues can complicate resolution. |
After cancelling
After you cancel, monitor your email and payment method for confirmation and for any unexpected charges during the following cycle. If you purchased via Apple or Google and need a refund, follow their refund process: Apple Report a Problem and Google Play refund requests. For web cancellations or project refunds, open a support ticket with Opus Clip (use the dashboard support or Opus Clip) and provide the documentation checklist above. If support is unresponsive or you believe you have been wrongly charged, contact your payment provider to dispute the charge and consider filing a complaint with your provincial consumer protection office.
Address
To send written correspondence or a formal cancellation notice by mail (recommended by registered mail for proof of delivery), address it to:
Opus Clip
303 Twin Dolphin Dr
Redwood City, CA 94065, USA