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Cancellation Owll.Ai: Easy Method
What is Owll.Ai
Owll.Ai is an AI-powered meeting assistant and note-taking app that provides automated transcriptions, searchable AI notes and chat, video summaries, and multilingual support. It offers subscription plans for weekly or annual use, with transcription minutes and AI features designed to streamline meeting capture and summarization.
How to cancel Owll.Ai
- iPhone / iPad (App Store): Open Settings → tap your name → Subscriptions → find Owll.Ai → Cancel Subscription. After cancellation, confirm the subscription status shows as expired or cancelled. If you purchased directly via an Owll.Ai website, cancel from your account page or contact support (see links in "After cancelling").
- Android (Google Play): Open Google Play Store → tap profile icon → Payments & subscriptions → Subscriptions → select Owll.Ai → Cancel subscription. Confirm you receive an email or see the subscription status updated in Google Play.
- Direct / Website purchase: Sign in at your Owll.Ai account on the website, go to Billing/Subscriptions, and follow the cancel link. If you cannot cancel online, contact Owll.Ai support with your account email and purchase details and ask for cancellation.
- Formal written request: If you need a formal notice (for disputes or proof), send a registered letter to the address in the Terms of Use: 60 ANSON ROAD #09-01/02 MAPLETREE ANSON, SINGAPORE 079914. Keep proof of mailing and delivery.
What happens when you cancel
When you cancel a subscription, you typically retain access to paid features until the end of the current billing period; the subscription will not renew after that date. Your account, notes, and transcriptions generally remain stored by Owll.Ai according to their retention and privacy policies, but access to premium features will be revoked once the paid period expires. If you later re-subscribe, previous content is usually accessible again under the same account.
Automatic renewals stop after cancellation, but it can take a short time for stores (App Store / Google Play) or Owll.Ai to update displayed status. If a renewal charge posts despite cancellation, gather receipts and contact support or your payment provider promptly.
Will I get a refund?
Refunds depend on where you purchased the subscription and the circumstances. Purchases made through the Apple App Store or Google Play are subject to their refund processes - Apple and Google handle most refund requests for in‑store purchases. If you bought directly from Owll.Ai, refunds follow the developer’s policy; many digital subscription providers do not issue refunds for time already used, but exceptions are often made for technical errors, duplicate charges, or unauthorized transactions.
If you believe you qualify for a refund (billing error, unauthorized charge, or a service failure), contact Owll.Ai support immediately with proof of purchase, timestamps, and any relevant screenshots. For store purchases, follow the App Store or Google Play refund flow first; if that does not resolve the issue, escalate to Owll.Ai support and, if needed, your payment provider or bank.
Owll.Ai plans and pricing
| Plan | Price (approx. CAD) | Period | Features |
|---|---|---|---|
| Weekly | approx. C$10.80/week | Weekly | Unlimited AI notes & chat, 900 transcription minutes/month, video summaries, multilingual support - as per Owll.ai features list |
| Annual | approx. C$94.50/year (≈ C$7.88/month) | Annual | Same features as Weekly plan; includes savings (~30% vs. weekly) |
Official pricing is billed in USD (US$7.99/week and US$69.99/year) and is auto‑converted at purchase. Exact CAD amounts on your receipt may vary slightly due to exchange rates and App Store / Google Play formatting.
Your consumer rights in Canada
In Canada, consumer protection for digital goods and services is governed primarily by provincial consumer protection laws and federal statutes such as the Competition Act. If a digital service is misrepresented, defective, or not delivered as promised, you may be entitled to a remedy, including a refund or other correction. Rights and time limits vary by province. For unauthorized or fraudulent charges you can also contact your card issuer to request a chargeback or dispute.
If you cannot resolve an issue with Owll.Ai or the app store, contact your provincial consumer protection office or seek guidance from the Government of Canada’s consumer resources. Keep records of communications and purchase confirmations to support your case.
Customer experiences
User reports are mixed: many customers find cancellation through the App Store or Google Play straightforward and see access continue until the period end. Positive experiences note that support can help with billing errors or reactivation.
Some users report delays in refunds, difficulty reaching developer support, or confusion when multiple accounts or different app store IDs are involved. A common frustration is assuming deleting the app cancels the subscription - it does not; the subscription must be cancelled through the store or account billing page.
Documentation checklist
- Account email and username associated with Owll.Ai
- Order receipt or invoice showing date, amount, and transaction ID
- Screenshot of subscription status in App Store / Google Play / Owll.Ai account
- Evidence of unauthorized or duplicate charges (bank statement)
- All correspondence with Owll.Ai support (dates and message copies)
Common mistakes
People often assume deleting the app cancels the subscription; it does not. You must cancel the subscription via the App Store, Google Play, or the Owll.Ai account billing page. Another common mistake is cancelling the wrong account or Apple ID/Google account - verify the exact account used for purchase before cancelling. Waiting too long to request a refund or failing to keep receipts and screenshots also weakens your case when disputing charges.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store (iOS) | Possible via Apple’s refund review; often handled by Apple | Medium |
| Google Play (Android) | Possible (automatic within a short window, then case‑by‑case) | Medium |
| Owll.Ai direct support / Website | Depends on developer policy; more likely for billing errors or unauthorized charges | Low - Medium |
| Bank / Card chargeback | Possible if other routes fail, but subject to bank review | High |
After cancelling
After you cancel, verify your subscription status in the store and keep confirmation emails or screenshots. If there is an unexpected charge or you need a refund, contact the platform (Apple or Google) first for store purchases, then Owll.Ai support if needed. If you intend to send a formal written request or dispute, use recorded delivery to the address in the Terms of Use and retain proof of postage and receipt.
Helpful resources: Owll.Ai main site and support pages, Apple and Google refund help pages, and Canadian consumer protection information (links below).
Owll.Ai | Apple refunds (Canada) | Google Play refunds | Owll.Ai Terms of Service | Owll.Ai Privacy Policy | Government of Canada - Consumer information
Address
60 ANSON ROAD #09-01/02 MAPLETREE ANSON, SINGAPORE 079914
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Written by Jacob Bouchard
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.