Postclic premium unlimited: promotional offer at $1.47 for 48h, then $79.87 per month without commitment

Cancellation service #1 in Canada
Pdffiller is a web-based document management and editing service that lets users fill, edit, sign, and share PDF and other document formats. It is commonly used for e-signatures, form completion and basic PDF editing from browsers and mobile devices.
When you cancel a web subscription, access to paid features continues for the remainder of the current billing period; pdffiller notes you retain access and one month to download your files after cancellation. Your subscription will not renew at the next billing date. If you received a refund, access to paid features will be revoked at the time the refund is processed.
For web purchases, first-time self-service users may request a refund via pdffiller support up to 180 days from the first payment; if a refund is granted, paid features are revoked. For purchases made through Apple’s App Store or Google Play, refunds must be requested through Apple or Google respectively - pdffiller cannot process those refunds. If you cancel during a free trial on the web, cancelling prevents future billing but no refund is issued because no payment was taken. See pdffiller’s refund policy at pdffiller.com Refund Policy.
| Plan | Price |
|---|---|
| Standard / Premium / Business (labels vary) | Varies |
Under Canadian consumer protection, digital services should allow users to withdraw from paid subscriptions and vendors’ refund provisions apply for web purchases - pdffiller’s 180-day refund window for first-time self-service purchases is an example. In-app purchases made through Apple or Google are governed by those stores’ own refund policies rather than the vendor’s. Misleading “free” claims or hidden cancellation procedures may raise issues under Canada’s Competition Act for false or misleading representations. If you are charged after attempting to cancel in good faith, you may also have recourse by disputing the charge through your card issuer.
Users in Canada report mixed experiences. Positive feedback highlights an easy-to-use interface, effective editing and e-signature tools, and responsive customer service that can be willing to grant refunds for trial errors. Negative reports focus on hard-to-find cancellation workflows, unexpected charges after a free trial, and complaints that the “free” workflow can be misleading because a card is required to edit or download in some cases. Several reviewers mention being charged despite claiming they cancelled, so keeping records of cancellation confirmations is important. (Sources: Capterra, Trustpilot CA.)
Users commonly try to cancel the wrong way - for example cancelling on the website when the subscription was purchased through Apple or Google, which does not stop store-managed renewals. Another frequent error is assuming cancellation is immediate and failing to keep confirmation; renewal may still occur for the current billing period. Some users do not request refunds within the 180-day window for web purchases or expect pdffiller to refund app-store charges when those refunds must be handled by Apple or Google. Finally, many customers underestimate the importance of saving receipts and screenshots that prove cancellation attempts.
| Method | Refund | Difficulty |
|---|---|---|
| Web (self-service) | Possible via pdffiller support for first-time users within 180 days | Low - cancel in account settings; request refund via support |
| App Store (iOS) | Request refund through Apple; pdffiller cannot issue Apple refunds | Low to medium - use Apple Subscriptions in device settings |
| Google Play (Android) | Request refund through Google Play; pdffiller cannot issue Google refunds | Low to medium - use Google Play Subscriptions settings |
After you cancel, keep the cancellation confirmation and download any documents you need during the access period. To follow up on a refund request for web purchases contact pdffiller support and reference your account email and transaction IDs; for app-store purchases follow Apple’s or Google’s refund procedures. Helpful vendor pages: cancellation FAQ at pdffiller cancellation FAQ, refund policy at pdffiller refund policy, and a step-by-step cancellation blog at pdffiller blog. For community feedback and experiences, see Capterra and Trustpilot CA.
If you prefer to send a written cancellation by post, use registered mail (raccomandata A/R) and address it to:
pdffiller, 1371 Beacon St, Suite 301, Brookline, MA 02446, United States
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Amelia Clark
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.