Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Peoplelooker service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Peoplelooker: Easy Method
What is Peoplelooker
PeopleLooker is an online people-search and background-report service that aggregates public records, contact information, and other data to produce background-style reports and lookups. It offers subscription plans billed in USD for recurring access to reports and unlimited lookups within plan limits.
How to cancel Peoplelooker
- Web account - Log into your PeopleLooker account, go to Account Settings or Billing/Subscription, and select “Cancel Subscription” or “Cancel Membership.” Confirm on screen and save any confirmation; you should receive a confirmation email. You retain access until the end of the current billing period.
- Email - Send an email to support@peoplelooker.com with your full name, account email, and your 9‑digit member ID. Request cancellation and a written confirmation.
- Phone - Call PeopleLooker support at 1‑800‑592‑7153 (daily 6:00 AM - 11:30 PM EST). Provide name, account email, and member ID, state that you want to cancel, and ask for confirmation and the effective cancellation date.
- Live chat - Log in and use the “Chat with Us Live” option to request cancellation. Ask for the effective cancellation date, access end date, and a confirmation email; save or copy the chat transcript.
- App stores - If you subscribed through Apple (iOS) or Google Play, cancel the subscription in your device/platform subscription settings (iOS: Settings → [Your Name] → Subscriptions → PeopleLooker → Cancel; Google Play: Play Store → Subscriptions → PeopleLooker → Cancel). Notify PeopleLooker support afterward to ensure their records match the platform cancellation.
What happens when you cancel
When you cancel a PeopleLooker subscription through your account, phone, chat, or email, cancellation is acknowledged on screen or by email and your access typically continues until the end of the current billing period. Cancelling mid‑cycle does not automatically prorate the charge or shorten access unless otherwise stated in the confirmation. If you cancel via an app store, the platform controls renewals and may allow access until the end of the platform billing period. Always retain written confirmation of the cancellation and the stated effective date in case of future billing disputes.
Will I get a refund?
PeopleLooker’s standard policy is that subscriptions are billed in full at the start of each billing cycle and cancelling mid‑cycle does not produce a prorated refund. Refunds are not guaranteed and are considered on a case‑by‑case basis - generally issued only for billing errors, unauthorized charges, or other exceptional circumstances. If you purchased through Google Play or the Apple App Store, refunds for in‑app purchases must be requested through those platforms’ refund processes. When PeopleLooker issues a refund, processing may take up to about 10 days to appear on your bank or card statement; if the purchase was through Apple or Google, their processing timelines and policies apply.
Peoplelooker plans and pricing
| Plan | Price (approx. CAD) | Period | Features |
|---|---|---|---|
| Monthly subscription | ≈ C$30 - 31 | Monthly | Up to 100 reports/month, unlimited lookups |
| 3‑month subscription | ≈ C$24/month (est.) | 3‑month prepaid | Up to 100 reports/month, unlimited lookups |
| Annual plan (reported by Canadian users) | ≈ C$20/month (est.) | Annual | Implied full access subscription |
Your consumer rights in Canada
Under Canadian federal and provincial consumer protection rules, many online purchases have a consumer right to cancel within a short "cooling‑off" period (commonly 14 days under provincial acts such as Ontario’s Consumer Protection Act) and receive a full refund. For in‑app purchases through Apple or Google, refund requests must normally go through those platforms’ processes. If PeopleLooker does not honor a valid cancellation or refund, you may file a complaint with your provincial consumer protection agency, contact your credit card issuer to request a chargeback for unauthorized or erroneous charges, or escalate through other local dispute-resolution channels. Keep documented evidence of attempts to cancel and any confirmation messages - these are essential for complaints or chargebacks.
Customer experiences
User reports vary. Some customers describe responsive support and refunds for specific billing problems after contacting customer service and receiving credit for erroneous charges. Other users report difficulty cancelling, unexpected or continued charges after cancellation, and inaccurate report data. Because experiences are mixed, the safest approach is to follow the cancellation steps above, retain confirmations, and monitor your card or bank statements after cancellation.
Documentation checklist
- Account email and username
- Full name and 9‑digit member ID (if available)
- Screenshots of account billing/subscription page showing plan and renewal date
- Copies of confirmation emails, chat transcripts, or call reference numbers
- Receipts or bank/card statements showing charges you dispute
- Registered‑mail receipt or tracking number if you send a letter
Common mistakes
Many disputes rise from a few recurring mistakes: cancelling on the PeopleLooker site but not the platform when the subscription was purchased through Apple or Google (or vice versa), failing to save or verify the cancellation confirmation, assuming a mid‑cycle cancellation will produce a prorated refund, and not checking which card or account was billed (secondary cards or family accounts can hide the source). For in‑app purchases, users sometimes contact the merchant rather than initiating the refund with Apple/Google, which delays resolution.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web account | No prorated refunds by default; refunds handled case‑by‑case | Low |
| Email (support@peoplelooker.com) | No prorated refunds by default; possible case‑by‑case refunds | Medium |
| Phone (1‑800‑592‑7153) | No prorated refunds by default; possible case‑by‑case refunds | Medium |
| Live chat | No prorated refunds by default; possible case‑by‑case refunds | Low - Medium |
| App Store (iOS / Google Play) | Refunds processed by Apple/Google per their policies | Medium |
After cancelling
After you cancel, check for and save any confirmation emails or chat transcripts, watch your bank/card statements for unexpected charges, and allow up to a week or two for any approved refunds to appear. If you need to request a platform refund, use Apple or Google’s refund pages; for merchant disputes or failure to resolve a charge, contact your bank or provincial consumer protection office. Helpful links: PeopleLooker support (email) support@peoplelooker.com, Apple subscriptions and refunds Apple refund & subscription help, Google Play refunds Google Play refund info, and Government of Canada consumer protection guidance Consumer protection (Canada).
Address
MSC - 217730 P.O. Box 105168 Atlanta, GA 30348-5168