Cancellation Phpstorm: Easy Method

What is Phpstorm

PhpStorm is a commercial integrated development environment (IDE) from JetBrains focused on PHP and web development. It includes code editing, debugging, testing, and integration with common frameworks and tools to speed development.

It is distributed as a subscription product (individual and business/commercial plans) and can be purchased directly from JetBrains or through authorized resellers such as CDW.ca in Canada.

How to cancel Phpstorm

• Confirm where you purchased the subscription (JetBrains directly or a reseller such as CDW.ca). Refund and cancellation steps differ by seller.
• If you purchased from JetBrains directly, sign in to your JetBrains Account at https://account.jetbrains.com, go to Subscriptions, and disable auto‑renew or cancel the subscription there.
• If you purchased via a reseller (for example CDW.ca), contact the reseller’s billing/support team and follow their cancellation instructions; keep any case or order numbers.
• If you want to ensure a formal notice to JetBrains (recommended for proof), send a signed cancellation letter by registered mail (raccomandata A/R) to JetBrains’ corporate address: Na Hřebenech II 1718/8, 140 00 Praha, Czech Republic. Retain the postal receipt and tracking information.
• After cancelling, keep copies of invoices, confirmation emails, and proof of delivery; follow up with support if the subscription still renews or you do not receive confirmation.

What happens when you cancel

Cancelling a subscription typically stops future automatic renewals. Your paid access usually continues until the end of the current billing period; you will not be billed again after cancellation unless the vendor’s systems did not process the request.

License keys and account data are retained according to JetBrains’ policies and the reseller’s policies; for team or company subscriptions, seat management and access for other users may be affected immediately depending on the account owner’s actions. Keep copies of invoices and cancellation confirmations in case of disputes.

Will I get a refund?

Refund entitlement depends on where you bought the subscription and on the seller’s refund policy. If you bought directly from JetBrains, refunds are handled under JetBrains’ Terms of Sale; if you bought via a reseller such as CDW.ca, that reseller’s return/refund policy applies. In many cases digital subscriptions may not be refundable once the product has been delivered or used, but exceptions can exist.

If you believe you are entitled to a refund and the vendor refuses, options include asking the reseller or JetBrains support for escalation, requesting a chargeback through your payment provider, or contacting provincial consumer protection authorities. Keep in mind chargebacks and legal remedies are time‑limited and typically require documentation of the purchase and attempts to resolve the issue with the vendor.

Phpstorm plans and pricing

Prices above reflect Canadian reseller CDW.ca as of November 2025. If you need an official JetBrains CAD price or conversion from USD, check the seller or JetBrains for the most current rates.

Your consumer rights in Canada

Consumer protection in Canada is primarily governed by provincial and territorial laws; there is no single federal “cooling‑off” period that universally applies to all digital subscriptions. Your rights will depend on where the sale occurred and whether the purchase was made from a Canadian reseller or an international seller.

If you paid by credit card, the card issuer may provide chargeback options for disputes. For unresolved disputes you can contact your provincial consumer protection office or consider small claims court for amounts within the provincial limit. Always check the reseller’s terms, JetBrains’ Terms of Sale, and local consumer resources for specific remedies and timelines.

Customer experiences

User experiences vary: many customers report straightforward cancellation when managing subscriptions through the JetBrains Account portal and receiving clear confirmation. Others who purchased through resellers report additional steps and longer response times because the reseller handles billing and refunds.

Common themes in positive experiences are prompt support responses and clear documentation; negative reports often relate to missed cancellation deadlines, confusion about whether JetBrains or a reseller is the billing party, and delays resolving refund requests. Maintaining proof of purchase and communication typically helps speed resolution.

Documentation checklist

• Order number and invoice (purchase receipt)
• Account email and JetBrains account ID (if applicable)
• License key or subscription ID
• Payment information (last 4 digits of card, payment date)
• Copies of emails or support tickets and responses
• Registered mail receipt/tracking number (if sending physical cancellation)
• Screenshot(s) showing subscription status or auto‑renew setting

Common mistakes

One frequent mistake is cancelling in the wrong place - for example toggling an auto‑renew setting in JetBrains Account when the actual purchase and billing were done through a reseller (or vice versa). That can leave the subscription still billed by the seller who actually issued the invoice.

Another error is not keeping proof: failing to save invoices, confirmation emails, or postal receipts makes it harder to prove a cancellation or to pursue refunds. Missing the billing cutoff (cancelling after a renewal has already processed) is also common - cancellation typically prevents future renewals but does not retroactively stop a charge already completed.

Comparative recap

After cancelling

After you cancel, retain confirmation emails, subscription screenshots, and any postal receipts. Verify that the subscription status shows as cancelled in the JetBrains Account or that the reseller confirms cancellation, and watch your card statements for unexpected renewals. If you need to pursue a refund or dispute, use the documentation checklist and follow the seller’s escalation procedures before contacting payment providers.

Helpful links: JetBrains Account - https://account.jetbrains.com; JetBrains Support - https://www.jetbrains.com/support/; CDW Canada - https://www.cdw.ca; Competition Bureau of Canada (consumer information) - https://www.competitionbureau.gc.ca. For payment disputes, consult your card issuer or payment provider’s dispute pages.

Address

JetBrains s.r.o.
Na Hřebenech II 1718/8
140 00 Praha
Czech Republic