Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Plagly
postal
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Plagly service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
18/01/2026
Cancellation Plagly: Easy Method
What is Plagly
Plagly is an online plagiarism- and grammar-checking service that offers paid plans for unlimited checks and support for multiple languages. The service advertises a 30-day money-back guarantee for paid plans and a Premium monthly plan priced in US dollars on its site.
How to cancel Plagly
- Send a cancellation request by email to support@plagly.ai. In your message include the email address on your Plagly account, subscription or transaction details (plan name, date charged, last 4 digits of the card used), and a short statement asking for cancellation and, if desired, a refund. Keep copies of your sent email and any replies.
What happens when you cancel
When you request cancellation via email, Plagly should stop future renewals once the subscription is canceled, though user reports indicate cancellation may not always be processed promptly or successfully. Access to paid features is typically removed at the end of the current paid period. Deleting an account is a separate action and may not automatically cancel recurring payments; you should explicitly state you want the subscription canceled.
Will I get a refund?
Plagly's website states there is a 30-day money-back guarantee for paid plans, and that users can contact support for a full refund. However, user feedback shows refund requests can be difficult in practice: people have reported being charged despite attempting cancellation and not receiving responsive refunds. If you request a refund, state the date of purchase, request a refund under the 30-day guarantee, and keep records of your correspondence.
Plagly plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Premium | USD $9.99/month (→ approx. C$13 - 14/month) | Monthly | Unlimited plagiarism and grammar checks; supports multiple languages |
Your consumer rights in Canada
Under typical consumer-protection frameworks referenced on public sources, consumers often have a statutory right (commonly 14 days in some jurisdictions) to cancel digital service purchases; Plagly also advertises a 30-day money-back policy that may exceed statutory protections. Because Plagly's site lacks a transparent cancellation interface, Canadian consumers may need to assert their rights by emailing support, retaining proof of cancellation attempts, and, where necessary, asking their payment provider to dispute unauthorized or recurring charges. Note that privacy frameworks such as the GDPR/CCPA are not directly equivalent to Canadian federal law, so reference relevant Canadian consumer-protection rules in any claim.
Customer experiences
Reports are mixed. Security-check services such as Scamadviser mark Plagly's domain as appearing legitimate (valid SSL, long domain age). At the same time, multiple users have reported problems canceling subscriptions through the website or app, unexpected charges (including during or soon after free trials), and difficulty obtaining refunds. These complaints suggest that, although Plagly advertises a refund policy, actual cancellation and refund experiences can vary.
Documentation checklist
- Account email and username; date of sign-up; plan name; transaction IDs or receipts; screenshots of billing or subscription pages; copies of all emails exchanged with support; bank or card statements showing charges; note of whether subscription was started through the website or an app store.
Common mistakes
A frequent mistake is assuming deleting the Plagly account automatically cancels the paid subscription - users are instructed to request cancellation explicitly. Another common issue is not keeping evidence: without receipts, transaction IDs, or copies of cancellation requests, it will be harder to prove attempts to cancel or to request a refund. Relying solely on the site/app interface can fail if there is no visible cancellation option; in that case, email is the only documented method.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Email to support (support@plagly.ai) | Possible under the advertised 30-day guarantee; subject to support response | Moderate - effective when support responds; several users report delays or no response |
| Website or in-app cancellation | Unclear - the site lacks a clear cancellation interface | High - many users report they could not find any cancel option |
After cancelling
After you submit a cancellation and/or refund request, monitor your email for confirmation and keep copies of all correspondence. Check your bank or card statements for continued charges; if you see unauthorized renewals after you canceled, contact your payment provider or card issuer to dispute the charge and ask them to stop recurring payments. If you need to escalate, you can reference consumer-protection resources in Canada and provide your documentation when filing a complaint. For contacting Plagly online, use their contact page: Plagly contact. For reported user complaints and examples, see this collection: AppContacter - Plagly feedback. For a third-party site-safety check, see: Scamadviser - plagly.com.
Address
No postal address for Plagly was located in Canada or internationally in publicly available sources. The primary documented contact method is email: support@plagly.ai. Use the Plagly contact page for additional online contact options: https://plagly.ai/contact/.