Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Postman
201 Mission Street, Suite 2375
94105 San Francisco
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Postman service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
18/01/2026
Cancellation Postman: Easy Method
What is Postman
Postman is a platform for designing, testing, and documenting APIs used by developers and teams to collaborate on API development. It offers a range of plans from individual/free tiers to enterprise subscriptions with governance, security, and collaboration features.
How to cancel Postman
- Web (Self-serve - free / monthly / annual via Postman Billing Dashboard): Sign in to the Postman app, go to Billing → Plan and Payments → Overview, and select “Cancel plan” at the bottom. You must have the Billing or Super Admin role to complete this action.
- Web (Annual, Sales‑Assisted plans): Submit a “Complete Account Cancellation Request” by email at least 30 days before the end of your current term to sales@postman.com. Follow any additional instructions from Postman sales.
- App Store (Mobile Postman‑API Client via Apple): Manage or cancel the subscription in your iOS device settings under Subscriptions. Apple handles billing and refunds per its policies; cancel at least 24 hours before the period end to prevent auto‑renewal.
- Google Play: Open your Google Play account → Subscriptions → select Postman → Manage → Cancel subscription. Note that uninstalling the app does not cancel the subscription - cancellation must be done in Google Play.
What happens when you cancel
If you cancel a self‑serve web plan, the plan remains active until the end of the current billing term; you will not be billed again after that term. For sales‑assisted annual plans, cancellations submitted correctly terminate at the end of the paid term. Platform subscriptions (Apple/Google) stop auto‑renewal according to the respective store rules once you cancel.
Canceling does not automatically delete your Postman account or necessarily remove data immediately. You should export or back up collections, environments, and workspace content before the subscription ends if you need ongoing access beyond the termination date.
Will I get a refund?
Postman’s web subscription terms specify that paid fees are non‑refundable and non‑cancelable; there are generally no credits or refunds for amounts already paid. An exception may exist if Postman terminates for an uncured material breach, in which case a prorated refund could be provided under Postman’s Terms of Service.
For App Store and Google Play subscriptions, refunds are handled by Apple or Google according to their platform refund policies (Postman does not control those refunds). In practice, platform refunds are considered on a case‑by‑case basis and are not guaranteed.
Postman plans and pricing
| Plan | Approx. price (C$ / user / month) | Period | Features (summary) |
|---|---|---|---|
| Basic | approx C$20 - 21 | Annual (equivalent monthly) | API collaboration for small teams, mock servers, 30‑day collection recovery |
| Professional | approx C$40 - 45 | Annual (equivalent monthly) | Governance, internal workspaces, team collaboration features |
| Enterprise | approx C$68 - 70 | Annual (equivalent monthly) | Security, compliance, scale, enterprise support |
Postman lists prices in USD on its official site; Canadian charges typically reflect USD→CAD conversion plus applicable taxes. The table above shows estimated CAD equivalents based on typical conversions and user reports; exact amounts on your invoice may differ.
Your consumer rights in Canada
Canadian consumer protection frameworks commonly provide a short cooling‑off period for digital purchases (often around 14 days), but applicability depends on jurisdiction and whether the purchase is for personal or business use. Postman’s Terms of Service state that subscription fees are non‑refundable for web subscriptions, which limits internal refund eligibility for business or self‑serve purchases. App Store and Google Play subscriptions fall under Apple’s and Google’s policies, which may offer refunds in limited cases. If you believe a practice is unfair or potentially in breach of provincial or federal consumer protection laws, you may raise the issue with local consumer protection authorities or seek legal advice - outcomes will vary by circumstance.
Customer experiences
Many Canadian users rate Postman highly for ease of use, effective API testing, and strong collaboration capabilities - for example, high Capterra ratings cite user‑friendly design and value for money. Conversely, some reviewers (notably on Trustpilot) have reported problems such as lost data after updates, difficulties obtaining support for cancellations or unused seats, and disappointment about lack of refunds for auto‑renewals. Casual users have sometimes expressed frustration about mandatory registration to access certain features.
Documentation checklist
- Account admin email and user ID; confirm who holds Billing or Super Admin role.
- Subscription details: plan name, number of seats, renewal date, invoice numbers, and last billed amount.
- Payment details (last four digits of card or payment provider), proof of purchase/receipt, and any correspondence with Postman or sales.
- Exported backups of collections, environments, mocks, and workspace exports you need to keep.
Common mistakes
Many cancellations fail because users uninstall the mobile app but do not cancel the subscription in the App Store or Google Play - uninstalling does not stop billing. Another common issue is lacking the required Billing or Super Admin role in the Postman account, which prevents access to the Billing Dashboard cancel option. For sales‑assisted annual plans, waiting until the last week of the term to request cancellation may miss the required 30‑day notice window.
Expecting an automatic refund after an auto‑renew without checking Postman’s non‑refund policy is another frequent mistake; Postman’s web terms generally disallow refunds, so plan ahead and cancel before renewal if you do not want to continue.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web - Self‑serve (Billing Dashboard) | No refund (fees non‑refundable in Terms of Service) | Low - straightforward if you have Billing/Super Admin role |
| Web - Sales‑Assisted annual | No refund generally; fees owed remain due; exceptions rare | Medium - requires email request and 30+ day notice |
| App Store (Apple) | Refunds handled by Apple per its policies (case‑by‑case) | Low to medium - canceling is easy on iOS; getting a refund varies |
| Google Play | Refunds governed by Google Play policies (limited exceptions) | Low to medium - canceling is done in Play Store; refunds are not guaranteed |
After cancelling
After you cancel, verify that you receive a confirmation email from Postman (or the App Store / Google Play). Export and securely store any collections, environments, or workspace content you will need after access ends. Check your bank or card statement for the final charge and retain invoices for your records.
Useful links: Postman billing dashboard - https://app.postman.com/account/billing; Postman Terms of Service - https://www.postman.com/legal/terms-of-service/; Postman support and help center - https://support.postman.com; Apple subscriptions support - https://support.apple.com/en-ca/HT202039; Google Play subscriptions help - https://support.google.com/googleplay/answer/7018481. For sales‑assisted cancellations or questions about enterprise billing, contact sales@postman.com.
Address
If you prefer written notice, consider sending a registered letter (for delivery confirmation) to Postman’s mailing address: 201 Mission Street, Suite 2375, San Francisco, California 94105, United States. Include your account identifier, subscription details, and a clear statement requesting cancellation and any requested actions.