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Cancellation Propertyrecord.Com: Easy Method
What is Propertyrecord.Com
PropertyRecord.com is an online service that provides property reports, searches, and related data to consumers. It operates a subscription and single‑purchase model for access to property information and resolves account management, cancellations, and refund requests through its customer support channels rather than an in‑app or purely self‑service website interface.
How to cancel Propertyrecord.Com
- Contact PropertyRecord customer support and request cancellation via one of these methods: Live Chat on PropertyRecord.com, phone at 1‑877‑371‑8699, or email at [email protected]. Cancellation cannot be completed through an in‑app setting or a website account interface.
- When you contact support, provide identifying details (email used to sign up, last 4 digits of the card charged, date of charge, and any order or confirmation numbers) and clearly state you want the subscription or account cancelled.
- Ask for a cancellation confirmation (email or confirmation number) and note the time and name of the agent who handled the request.
What happens when you cancel
After you request cancellation through support, PropertyRecord typically stops future renewals for the cancelled subscription. Access to subscription features may end immediately or at the end of the current paid period depending on the account and the company’s handling; confirm this with the support agent when you cancel. Data associated with your account (saved searches, reports) may remain accessible only if you retain an active account; ask support about account deletion or data retention if you need records removed. You should receive a confirmation of cancellation by email or a confirmation number by phone - some users report confirmations arriving within a short window after the request.
Will I get a refund?
Refunds are handled case‑by‑case. PropertyRecord accepts refund requests submitted via Live Chat, phone, or email and typically reviews them individually. Reported turnaround for refund reviews is usually within 5 - 7 business days. There is no public statement of a universal 14‑day statutory withdrawal right in the company’s policies; rather, refunds are considered for reasons such as dissatisfaction, non‑delivery, or incorrect/unauthorized charges. Third‑party accounts indicate that refunds for unauthorized recurring charges may be possible if requested, often within about 15 - 30 days of billing, but outcomes are not guaranteed and depend on the company’s review.
Propertyrecord.Com plans and pricing
| Plan | Price |
|---|---|
| Single report / Trial offers | Varies |
| Recurring subscription (monthly/annual) | Varies |
Your consumer rights in Canada
PropertyRecord’s publicly posted terms do not single out Canadian‑specific cancellation or refund rights such as a universal 14‑day cooling‑off period. Canadian consumers remain protected by federal and provincial consumer protection laws and can rely on general remedies when charges are unauthorized or misleading, including disputing credit card charges with the card issuer and filing complaints with provincial consumer protection agencies. If you believe a charge was unclear, unauthorized or a result of misleading practices, keep records and consider contacting your payment provider to request a charge dispute while also escalating with PropertyRecord support.
Customer experiences
Customer reports are mixed. Many users compliment PropertyRecord’s customer service for being responsive and efficient when processing cancellations or refunds - comments include quick live chat help and prompt, courteous assistance. Conversely, a significant number of complaints relate to unexpected recurring monthly charges following a low‑cost or $1 purchase, with users saying subscription terms were not obvious at checkout and that recurring fees of roughly $20 - $30 per month appeared without clear notice. Some reviewers label this practice misleading and describe difficulty noticing or cancelling the subscription during initial checkout.
Documentation checklist
- Account email, username, or customer ID used to sign up
- Date(s) and amounts of the disputed charge(s) and the card used (last 4 digits)
- Order number or receipt, if available
- Screenshots of the checkout flow or subscription terms, if you have them
- Copies of all correspondence with PropertyRecord (chat transcripts, emails) and the agent’s name and confirmation number, if provided
Common mistakes
A frequent error is assuming subscriptions can be cancelled through the App Store or Google Play or within the PropertyRecord app - PropertyRecord requires direct contact with support for cancellations. Another common issue is not capturing a confirmation when cancelling; without a confirmation number or email you have weaker evidence if billing continues. Finally, waiting too long to dispute an unauthorized charge can reduce the chance of a successful refund - some refunds for recurring charges are reported when requested within a few weeks of the billing date, so act promptly.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Live Chat (PropertyRecord.com) | Possible; reviewed case‑by‑case, typical turnaround 5 - 7 business days | Low to medium - immediate contact and chat transcripts help |
| Phone (1‑877‑371‑8699) | Possible; same case‑by‑case review | Low to medium - ask for confirmation number |
| Email ([email protected]) | Possible; reviewed individually, expect email response | Medium - slower than chat, ensure records of replies |
| App Store / Google Play | Not supported directly by PropertyRecord; billing disputes for app store charges must go through Apple/Google or the card issuer | High - PropertyRecord does not allow direct cancellation via app store interfaces |
After cancelling
After you cancel, save the cancellation confirmation email or confirmation number and monitor your bank or card statements for any further charges. If charges continue, contact PropertyRecord support again with your confirmation and escalate to your payment provider to dispute unauthorized recurring charges. Useful links: PropertyRecord.com (use Live Chat there), Apple subscription support at Apple support: cancel subscriptions, and Google Play subscription help at Google Play: cancel subscriptions. If you need further assistance from within Canada, consider contacting your card issuer or your provincial consumer protection office.
Address
For written correspondence, the most likely postal address on record is: 1521 Concord Pike, #301, Wilmington, DE 19803.
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Written by Harper Allen
eIDAS legal expert · 7 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 7 years.
FAQ
To cancel your Propertyrecord.Com subscription, contact customer support via Live Chat, phone, or email. Provide your account details and request cancellation in writing, keeping proof of your request.
Refund requests at Propertyrecord.Com are reviewed case-by-case, typically taking 5-7 business days for a response. Ensure you have documentation of your request.
After cancellation, access to your account features may end immediately or at the end of the billing cycle. Contact support for details on data retention or deletion.
Canadian consumers are protected by federal and provincial laws. If you believe a charge is unauthorized, keep records and consider disputing it with your payment provider.
Avoid not providing sufficient identifying details when contacting support, and ensure you request a cancellation confirmation. Always keep proof of your cancellation request.