Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Quillbot
Warleigh Road 43
BN1 4NT Brighton
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Quillbot service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Quillbot: Easy Method
What is Quillbot
QuillBot is an AI-powered writing assistant that offers paraphrasing, grammar correction, AI-detection, and related writing tools through a web app and mobile apps. It is sold via direct subscriptions on QuillBot.com and through app stores, with several paid plan tiers offering different billing periods and feature sets.
How to cancel Quillbot
- Web (QuillBot.com): Sign in, go to Account → Your Plan → Cancel subscription. You can disable auto-renewal (keeps access until the end of the billing period) or select immediate cancellation - if eligible for a refund, follow the on-screen refund instructions.
- iOS (App Store): On your iPhone/iPad go to Settings → Your Name → Subscriptions → QuillBot → Cancel Subscription (refund requests are handled by Apple).
- Android (Google Play): Open the Play Store → Menu → Subscriptions → QuillBot → Cancel Subscription (refund requests are handled by Google Play).
What happens when you cancel
When you cancel a paid QuillBot subscription you will either retain access until the end of the current billing period (if you disable auto-renewal) or you can cancel immediately depending on the option you choose. Access to premium features ends according to the chosen cancellation option and billing cycle. QuillBot retains account data per its privacy policy; your account (email, settings, saved items) typically remains unless you delete it separately. If you cancel but do not receive confirmation, keep screenshots and any confirmation emails as proof.
Will I get a refund?
Refund eligibility depends on how and when you bought the subscription. QuillBot’s published money-back guarantee applies to first-time paid subscriptions purchased directly on QuillBot.com: cancel within 3 days for most locations (14 days for some European customers) to be eligible. Renewals and repeat purchases are generally not eligible unless required by law. Refunds from web purchases are processed automatically and typically take about 5 - 10 business days (some sources indicate 7 - 10 business days) to appear on your statement. Purchases made through Apple’s App Store or Google Play are governed by those stores’ refund policies and processes; you must request refunds through Apple or Google. QuillBot’s Terms state that their non‑refund clauses do not override mandatory local laws, so Canadian statutory protections may affect eligibility.
Quillbot plans and pricing
| Plan | Price (USD) | Approx. Price in CAD | Period | Features |
|---|---|---|---|---|
| Premium Monthly | USD $19.95 | ≈ C$25 - 27 / month | Monthly | Unlimited paraphrasing, advanced grammar, AI detector, plagiarism checker, all modes |
| Premium Quarterly | USD $39.95 (per 3 months) | ≈ C$95 - 100 per quarter (≈ C$33/month) | Quarterly | Same as monthly, ~33% savings vs monthly |
| Premium Annual | USD $99.95 (per year) | ≈ C$238 - 244 per year (≈ C$20/month) | Annual | Same as monthly, ~58% savings vs monthly |
Your consumer rights in Canada
Canadian consumers may have statutory protections that supersede contractual non‑refund terms. QuillBot’s terms acknowledge that mandatory local laws override their policies. Depending on province and federal consumer-protection rules, you may be entitled to a cooling-off period, remedies for misleading or unfair practices, or other dispute mechanisms. If you believe you are entitled to a refund under Canadian law, document the purchase, request a refund from QuillBot or the app store, and, if necessary, contact your card issuer to dispute the charge and/or seek guidance from provincial consumer protection offices.
Customer experiences
Users commonly praise QuillBot for its breadth of tools (paraphrasing, grammar, AI detection), useful integrations (Word, Google Docs), and ease of producing clearer writing. At the same time, reviews report recurring issues: unclear pricing or perceived misleading pricing, billing glitches or over‑charges, difficulty obtaining refunds, and slow or unresponsive customer support. Multiple users note successful cancellations and refunds when using the web money‑back process within the stated window, while others experienced friction when purchases were made through app stores or when attempting repeat refunds.
Documentation checklist
- Account email / username and subscription ID (if shown).
- Order confirmation or receipt (email or screenshot) showing date, amount, and payment method.
- Screenshot of subscription settings (showing active subscription and renewal date).
- Evidence of cancellation attempt(s): screenshots, confirmation messages, or emails.
- Payment proof (bank or card statement showing the QuillBot charge).
- If mailing, a copy of your cancellation letter and the registered‑mail receipt (tracking and proof of delivery).
Common mistakes
People often make several avoidable errors when cancelling. A typical mistake is cancelling in the wrong place: subscriptions purchased via Apple/Google must be cancelled through the App Store or Google Play, not the QuillBot web account. Another frequent issue is assuming a refund is automatic - QuillBot’s web money‑back guarantee applies only to first‑time direct purchases within the time window; later renewals are usually ineligible. Users also forget to save receipts or screenshots, so they have no proof when follow‑up is needed. Finally, not disabling auto‑renewal (or assuming cancellation is immediate when it only disables renewal) can lead to unexpected continued access or charges.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (QuillBot.com) | Possible for first‑time direct purchases if cancelled within 3 days (14 days for some EU customers); refunds processed in ~5 - 10 business days. | Low - Moderate: straightforward via Account → Your Plan, but proof and timeliness are important. |
| iOS (App Store) | Refunds handled by Apple; eligibility determined by Apple’s policies and review. | Moderate: cancel via device settings; refund request to Apple may require additional steps. |
| Android (Google Play) | Refunds handled by Google Play; eligibility determined by Google’s policies. | Moderate: cancel in Play Store; request refund through Google Play Help if needed. |
| Registered mail / Postal cancellation | Refund depends on how QuillBot accepts the notice and on eligibility under their web policy or local law; mail gives proof of delivery. | High: slow and formal - useful when other channels fail or when you need documented proof. |
After cancelling
After you cancel, keep all documentation (confirmation emails, screenshots, bank statements) until the matter is fully resolved. If you do not receive a promised refund in the stated timeframe, contact QuillBot support, then your payment provider if necessary. For app store purchases, follow Apple’s or Google’s refund request procedures. Helpful resources: QuillBot support/contact page, Apple’s subscription and refund support, Google Play Help, and the Government of Canada consumer information pages for advice on disputes and rights.
QuillBot account page: https://quillbot.com/account
QuillBot contact/support (general): https://quillbot.com/contact
Apple subscriptions and refunds (Canada): https://support.apple.com/en-ca/HT202039
Google Play subscriptions and refunds: https://support.google.com/googleplay/answer/7018481?hl=en
Canadian consumer protection guidance: https://www.ic.gc.ca/eic/site/oca-bc.nsf/eng/home
Address
Quillbot, Learneo Inc., Warleigh Road 43, BN1 4NT Brighton, United Kingdom